a very new business hotel with good a/c and nice small rooms and attentive staff airport shuttle is available

loved that they had a shuttle to the airport

the location and they don t have shuttle .

bad quality of internet and they use disposable plates and knives their airport shuttle service is never available

my friends called the hotel and said no shuttle service

airport shuttle was advertised (reason i selected this hotel), they don t offer transportation until

clean, excellent breakfast

the ladies that served breakfast and the girls that cleaned the room were always so sweet

everything was great and delicious breakfast

clean, great breakfast

we had an event close by and the shuttle was available to take our group to the wedding

shuttle limitations

good, complimentary shuttle great, rooms/suites large and well air conditioned- staff are superb there

the staff were wonderful and i appreciated the free shuttle to the airport.

free shuttle

noisy parking lot with full night lights

the water from the pool was really cold

it would be nice if the bar would've been open during the weekend

the pool is very small

swimming pool was nice but the size is too small

shuttle service was an added bonus

we appreciated having the airport shuttle service and the breakfast is very good.

toilet paper, had to pay for an uber when shuttle wasn t available for airport pick up after being told 30

excellent location and shuttle service. great breakfast!

thank you for the airport shuttle

location, just in front of the airport, the shuttle service available 24 hrs and hotel personnel were super nice

sent several inquiries before as well as the day of our arrival, asking about their shuttle service, but no one

locations being so close to the airport and having a shuttle

great location, shuttle service is a plus. breakfast was great.!

didn t like the pillows either the swimming pool

shuttle service was very handy to go around

shuttle not 100% available

clean nice staff outdoor pool shuttle to airport

clean nice staff outdoor pool shuttle to airport

no pool party beer

have free shuttle service on the website but actually they do not provide it

parking

parking at night was difficult

lights in the parking lot were never on at night

quite an old hotel , very dirty, the smell of the kitchen goes up to the hallway, the room carpet is dirty and

we had no room service or clean towels and toilet paper. breakfast is very limited.

we had no room service or clean towels and toilet paper. breakfast is very limited.

was comfortable, room was big, very clean, great location to different parts of the city, private parking lot

the bar was very good.

breakfast

the location was great, near to reynosa mall, the breakfast was great

breakfast is poor, and some of the younger staff need a few lessons in etiquette

location. the breakfast chips...!!

now their are just on the floor, first day they only left half of toilet paper and no extra one, breakfast area

breakfast ,coffe, friendly staff. location

since the listings indicated that there was an airport shuttle available i went along with the reservation

fitness room, and very near to a big shopping mall in reynosa

breakfast was good and all the staff were very friendly

didn't try breakfast

breakfast was cold

poor check in process and pick me up in airport by free shuttle bus

free shuttle

app message goes to an unmonitored email address so my request for a shuttle pickup went unanswered and i had

but was very comfortable and not a very long walk to 17th street plus the shuttle picks you up !

free shuttle to and from the airport

was charge for breakfast, internet said it was included

was not able to process invoices, so i had yo take breakfast, and dinner in another restaurant

ac was not working correctly, the doorknob was loose, phone didn't work so we couldn't order any room service

was very nice but the pool was very cold and the hot tub was not hot

complimentary breakfast would've been excellent

the staff was very helpful, and we especially loved the shuttle that dropped us off and picked us up from the

free shuttle was greatly appreciated

shuttle service was wonderful

very clean, breakfast area was really clean & nice

only issue we had was that the indoor pool and spa facilities, which were marketed as year-round amenities,

breakfast, everything seems to spend to much time on the fire so everything is dry and there is no

there was damage to a kitchenette cabinet

friendliness/ breakfast

good variety at breakfast, friendly staff, nice location, nice pool and bbq area.

agreement with true fit gym

no early check in option. no shuttle for 2 days

free breakfast, free hotel shuttle to airport

friendly staff coupled with great amenities,food,beverages,shuttle

waited for one hour in the airport for the shuttle bus to pick me up eventually after making many phone calls

family and i enjoyed the pool

i noticed they had a shuttle van (maybe two), but didn't use it, since i drove

i liked the availability of the shuttle and location of the hotel.

i love that the shuttle will take you anywhere within a 5 mile radius

the availability of the shuttle was a god

was very accommodating, we were shuttled to the venue of the concert within minutes of asking for service

no variety of drinks for breakfast

very clean employees very friendly great breakfast

i didn't have the breakfast, but the limited complimentary options kinda sucked.

gym is excellent, social area is excellent, big rooms and comfy beds an pillows, marshall bluethoot

indoor pool, friendly staff, very clean, has a nice lounge with bar and family games to play

the staff in amazing . kind and caring . always shuttles me from airport . amazing manager .

not disparaging the staff - a shuttle for close in transportation to surrounding area.

room had a kitchen

it had everything i needed from gym to breakfeast.located close to everthing.

best part of our stay was the breakfast and beer tap

the kids loved the golf area

the kids loved the golf area

mini-kitchen with dishwasher, and office barrier between living & sleeping space: a long desk w/

very clean the breakfast my kids loved the chocolate chip cookies

room size and kitchen area