the pool needs a good scrubbing

did not like that there was not a guest laundry facility

parking is very limited

the parking is not the greatest.

one of best breakfast's, but everything room, location and service all excellent.

grounds were manicured, cleanliness was superior, good shuttle service, ease of check in/out,

great lobby bar and clean room.

room service didn't happen one day

were lots of kids unsupervised running up and down the hall slamming doors and screaming all night so it was

cleanliness all over the hotel. hotel had 2 pools, outside pool was great!!

shuttle

location convenient to the airport with a shuttle

airport shuttle, warm cookie, great staff.

shuttle service starts at 6 not good if u got a red eye flight

the shuttle drivers are always helpful and friendly

airport shuttle, food court adjacent to hotels far from city but metro from airport goes everywhere

i got the first airport shuttle in the morning and didn t stay for breakfast

wish there was an closer indoor pool and way to get to outdoor pool without the stairs

the bar was open till 1am, located in westport plaza, was the best thing about this location.

the bar stools slipped on the floor

the airport shuttle bus driver robert was nice and the bus was

other than shuttle driver not showing up they sent another who was great

to the airport with a shuttle and close to several quality dining options

airport shuttle runs every half hour

better pillow for guests who want firm, shuttle drivers who don t forget to pick up at chalet

the shuttle to and from the airport was extremely helpful

was very quiet and relaxing there and also they had a shuttle to take you place without even charging you and

i had to be at the airport by 6am,and shuttle started at 7am

airport shuttle which is why i chose this hotel

the shuttle bus in the morning to the airport was very convenient and the driver was friendly

shuttle and valet parking was great

the shuttle service is awesome

shuttle should of been included in price of room.

close to event +event shuttle

shuttle bus passes for the concert was awesome as well

breakfast was wonderful, hot and plenty!

went to check in and found out at that time that the pet fee is $100

only 2 of the 8 laundry machines were working

by the name of keith was rude to both myself and some kids that were also guest

the breakfast buffet was also one of the best i have had

it started when i called from the airport and i was greeted with unfortunately the shuttle has to pick up crew

great hotel, staff, and the airport shuttle service was wonderful!

female bell captain/shuttle driver was rude and extremely unprofessional

in the bar took excellent care of our party of 11

they have a restaurant on site and when we tried multiple times to call for room service there was no answer

the shuttle to the concert we went to was so convenient and our drivers were great

shuttle took me where i wanted to go

the hotel offers a shuttle service from and to the airport, and tbh anywhere within a 5 mi range from the hotel

we were staying for a concert and for $20 got 2 drinks, 2 breakfasts, and round trip shuttle to the concert

loved getting the shuttle to the airport and being able to leave our vehicle there

shuttle service was an important convenience. staff at the front desk was very impressive.

the shuttle drivers were great on time

desk staff especially mary, shuttle driver, bartender, cook, housekeeping were all superb

free wifi, hotel shuttle service, fitness areas, and much more)

24 hr airport shuttle

close to airport. shuttle to airport. food and drinks in the evening.

close to airport with a shuttle

we took the airport shuttle and everything went really well on both the trip to and from the hotel

to the airport with a shuttle available

breakfast short order cook makes a great omlete, the shuttle drivers were friendly and helpful

the staff were very friendly, and the 24-hour shuttle service was very convenient.

wingate provided a free shuttle back to the hotel after returning our car rental

shuttle service to airport was a great bonus too

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and

reliable free airport shuttle

the shuttle was super convenient and the driver was super friendly

the shuttle back and forth to the park was the main reason for staying there

the bed was amazing and had a shuttle to 6 flags

close to six flags and love the shuttle that takes you there

buffet is delicious (and decently priced), the rooms are very comfortable, and there's a shuttle that operates

free shuttle to st louis airport which is close by

great check in staff. when we got back to the airport, the shuttle was promt.

everything was great...the staff, the room, the shuttle and the free beer and breakfast!

was superb, location excellent, value excellent, people friendly even when take to airport there shuttle guy is

i appreciated the free airport shuttle early in the morning

loved the free airport shuttle

clean,..shuttle to the airport

location to the airport, shuttle service, they accommodated our family with a room that had 2 beds and a pull

it was very convenient with the airport shuttle to arrive at the hotel

shuttle picked us up promptly at 4 am