we took advantage of the shuttle service twice which worked well, once to the udvar hazy museum, another time

friendliness and competence of the staff was excellent as was the shuttle service to nearby attractions

i was impressed by airport shuttle staff

location, shuttle and breakfast

they have breakfast included and a shuttle to and from the airport

if i had to think of something, it would be no shuttle into dc

the shuttle bus starts at 7am, and one must sign up for service

the airport shuttle is a crowded old rattle trap, and should be upgraded.

shuttle bus from the airport worked fine

free shuttle from dulles airport to and from airport which you could use anytime to get to airport for

clean friendly has a shuttle wonderful breakfast included

airport shuttle, but this was not the fault of anyone

the hotel shuttle even picked

the shuttle drivers were kind and courteous

the staff is particularly helpful and super nice in here, they scheduled a shuttle to the airport for me twice

loved their customer service and the fact that there was a shuttle waiting for me as soon as i excited the

a shuttle runs on the hour to the airport

maybe start the shuttle service a bit earlier, even if you charge a surcharge

easy check in/out. airport shuttle and a basic breakfast. a perfect hotel for the traveler.

free shuttle to airport

shuttles were not running

a 5 dollar breakfast special before 10, they were 15 minutes from the white house, and they had shuttles that

also liked the shuttle from the airport to the hotel and from hotel to airport

dulles airport was just a 10-15 minute drive from the hotel and a shuttle is offered

free shuttle bus to the airport.

the guy who runs the airport shuttle bus was also very friendly and a big help

shuttle only goes from the hotel to the airport once every hour

paula at front desk was wonderful, sanjay the shuttle driver was very helpful.

hotel is close to the airport and provides a shuttle service

the breakfast selections was good and i really like the prompt response to shuttle pickup

the distance from the airport and the free shuttle

the hotel provides a free shuttle service to and from the airport

shuttle service

convenient to airport with free shuttle service. room was spacious and facilities attractive

is near dulles airport, with service shuttle on time

and free shuttle to/from the airport

located near dulles airport, with shuttle service

shuttle service took a long time since it only runs by once every hour

free shuttle to dulles ran frequently

location and airport shuttle. size of room.

i booked this for my parents and they got lost at the airport and the shuttle driver stayed and waited for them

convenient location to airport and they shuttle you there.

the shuttle was great

the shuttle to the airport does not run before 6am, so we taxied to the airport.

the shuttle was very convenient

there was a shuttle to the airport with a good driver

great airport hotel. free shuttle every 15 minutes. friendly staff

excellent shuttle service, even to go back to airport to eat or shop

5 minutes from dulles. free and convenient shuttle

my biggest concern was getting on the 4:30 am shuttle to the airport and it was ready and left on time

the complimentary hotel shuttle bus is so efficient twice an hour each way and the hotel staff friendly

trails, park-like surroundings, and restaurant on-site option, as well as about a mile walk or shuttle ride

waited for the shuttle for more than 45 min.

very punctual 24/7 shuttle service to/from airport

free shuttle. attentive staff. cleanliness of the room. good view from my room

the shuttle hours

the staff were very friendly, the shuttle driver was awesome.

easy check in, airport shuttle

great amenities including an in-room coffee machine, an on-site market, and convenient airport shuttle service

proximity to the airport and the free shuttle service

we took the shuttle to the airport and it was fast and efficient

hotel is conveniently located near the dulles airport with shuttle service to and from the airport

the free shuttle from/to dulles airport was very convenient as well

i always will remember how nice was the shuttle bus driver

very nice staff and a very convenient airport shuttle

nicely furnished room near the airport with a breakfast, good shuttle service and excellent service

airport shuttle times vary so call in advance before expecting the free shuttle to be available.

i in a single room layout and the breakfast buffet was terrific and we appreciated the airport shuttle in the

airport shuttle with friendly driver and so helpful

because the airport shuttle w stopped early around 5pm, the receptionist ian went above and beyond to accommodate

the hotel has a free shuttle that get you to and from the airport in 15 minutes

location near the airport (please take the shuttle and save your money)

great airport hotel comfortable rooms nice breakfast free shuttle

the shuttle taking me to the airport, a very ride, driver very courteous and

convenient airport shuttle

great facilities helpful, pleasant staff. free shuttle to nearest metro station.

the shuttle service wasn't available either which was a big reason why we booked this property in the

easy to locate, free parking, and couldn't tell there were renovations being done to the hotel.

gym is small. i couldn't get the tv to work. pool not in service.

pool and hot tub is far too small.

the shuttle could use an upgrade. but friendly driver and great manners.

hotel has an airport shuttle

comfortable lobby to wait for complementary shuttle to airport after checkout

complimentary airport shuttle

the staff was great. the shuttle driver, lamont, was fantastic!

great location: reliable shuttle service to iad.

the shuttle was prompt in picking me up

shuttle runs every 30 mins thru the day

manager and the front desk personnel, plus shuttle drivers, and cleaning staff made me feel like i was in a

the location close to the airport and also the hotel shuttle.

the shuttle to the airport was extremely helpful

stuck in dc and had to make a quick reservation and they were very accommodating and the airport shuttle was

the hotel has a shuttle between dulles airport

thanks for the free airport shuttle

we took the shuttle to and from the airport and it was on time and very efficient

the shuttle took very long to pick us up at night. next day wasn t the case.

the courtesy shuttle was a great convenience

very friendly staff, nice large room, shuttle to the airport was offered

the shuttle van will go to dulles airport, the reston town center and other nearby areas that while not

clean, quiet, comfortable, hot shower, nice area, free shuttle

hotel shuttle was only available for a few hours in the morning

shuttle to airport was a major plus and ran on

the shuttle from the airport was great and came frequently

stuff they are so friendly cooperative and polite especially mr mike the lobby guy and the shuttle driver hannin

one thing that we had to call the hotel shuttle to pick us up from airport and we didnt know this before so

price, free shuttle bus from the airport, comfy bed with a decent tv and fast internet

generous shuttle service, friendly & professional. will happily stay there again.

we caught the airport shuttle, which was convenient

shuttle was excellent and we were very pleased that they would take is to the metro so we could

shuttle driver friendly and efficient

shuttle bus picked up our 18 yr old daughter from the airport, but dropped her off at the hyatt

there was no airport shuttle available.

to the dulles airport and free shuttle option

shuttle service (make sure you take the right hyatt house herndon shuttle

the shuttle services and drivers are fabulous

very convenient. especially with the shuttle. very easy to catch.

shuttle was definitely a bonus as was the online check in

shuttle left early and we missed it

great place for an overnight near the airport. easy check in and shuttle service.

airport shuttle, breakfast

everything except the shuttle service availability

very convenient location and shuttle to airport

was waiting for the shuttle at a untill some man called for me and he got the information it was on h, i never

free shuttle to airport driven by the friendliest, most helpful lady we met in the us

start ok communication: 5 star free call from dulles quick answer and really really polite staff shuttle bus :

airport shuttle was prompt. loved the location, cleanliness, and breakfast options

the front desk girl had to shuttle us to the metro station and drove very aggressively.

they were always helpful, and the free shuttle service was incredibly useful for someone without a car, as i

they would call another hotel down the road who let their guests use their pool and they would shuttle you there

we had to uber to the airport because the hotel shuttle did not leave until 7:00am and it would have been tight

short shuttle drive to dulles airport restaurants withing walking

the free shuttle to the nearby metro, restaurants and grocery shop was a plus

nice hotel and nice staff. bus shuttles to iad and the nearby places.

the location was great with free shuttle to the metro

the shuttle service is wonderful

close to dulles, they offer airport parking and shuttle regardless of whether you re a guest, lobby is lovely

shuttle service was frequent to/from the iad airport

liked the airport shuttle option every 30 minutes, even though i didn't need to use it

nice hotel with free airport shuttle and the resteraunt/bar is great.

was efficient and accommodating - arranged for a 3:30 am shuttle since the normal schedule didn't begin until

loved the free shuttle to airport and nice breakfast, even during covid

the airport shuttle was right on time

staff, shuttle service, free wifi and breakfast

i appreciated the bag-to-go breakfast and shuttle for my early departure

shuttle to and from the airport

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

the breakfast, was good

the breakfast is delicious and i love the property decoration

very good location. kitchen provides flexibility to cook than eat outside.

the breakfast was plentiful and very tasty. we were very pleased.

have been waiting for the shuttle in freezing cold more than 1 hour because i didn't know you have to look for

the option to park car and ride shuttle to and from dulles airport.

the shuttle driver dropped us at holiday inn and told us to walk and pointed in general direction of

the free shuttle to dulles airport was nice because we could catch the metro from there to go to dc and

the shuttle bus arrangements were rather vague.

awesome bar by the lobby

staff was excellent, roof top bar was top tier

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

it has a restaurant and a rooftop bar but unfortunately during my stay the weather wasn t too much cooperative

one bar of soap in room

excellent front desk and shuttle service

friendly, personable helpful staff that calls you by name convenient shuttle bus

although that happened when we arrived, we had the best experience with the shuttle drive and guest services

not far from town center -- maybe 20 minute walk, 10 minute shuttle; - not far from metro either -- 20 minute

the shuttle services were very

has shuttle service to the airport every 30 mins

only downfall is that there are zero restaurants around the hotel and the hotel will not shuttle to any

location ,shuttle

the shuttle bus picked us up after 10 pm after riding amtrak and metro to get to the hotel.

shuttle to airport was a little late.

helpfulness, friendlyness, shuttle service, breakfast

the airport shuttle was excellent, and keeping the car at the hotel while we were away was a great idea

shuttle back to airport

there is a shuttle bus service you can use, free of charge

very close to airport, 24h shuttle service and good breakfast

great, located near a convenience store which was awesome since i didn't rent a car, timely free shuttle from

fourth, the free shuttle was great

lots of pre7 am flights as the 6 am shuttle was

it was a convenient 1st. night stop and the shuttle service was great

restaurant and bar were closed for dinner but on the upside the shuttle took us to the blue ridge grill which

shuttle was prompt and driver was friendly

they also offer off-site, long-term parking for dulles airport as well at great rates (with shuttle service to

michael, the shuttle driver, was personable and so helpful with directions about where to pick up the shuttle

my light quinoa and kale dinner salad was great, and the shuttle driver was prompt and friendly

like cleanliness, free breakfast was good i like other amenities like computer facility airport shuttle was

the shuttle to the airport was not covered, but was implied to be included

no pool. they do not sell wine or beer like other hilton s. no shuttle to metro.

also no hotel shuttle to the airport

extremely pet friendly

our king suite room was spacious and well equipped, including a kitchen in which we prepared many of our meals

the breakfast was ok. the people who drove the shuttle were very nice.

attentive staff and the free shuttle bus is great

fast and they were very nice and considerate when we asked them for a late check out ,even the shuttle to the

i wish we could have used the shuttle service at 2:30 am. shuttle service started at 6am.

friendliness of the staff and the free shuttle.

room is clean, the bed is the most comfortable one of all the hotel beds i slept in so far, the shuttle service

shuttle parking and breakfast

was spacious, bed very comfortable, shuttle bus very convenient, staff very helpfull and friendly

nice neighborhood. airport shuttle, breakfast served

you can use spothero to park and take the free shuttle to dulles

cleanliness, breakfast, shuttle service, park and fly

no shuttle from and to the iad airport

excellent shuttle service

the free airport shuttle was so helpful, and the free breakfast every morning was plentiful

shuttle to airport every hour

the shuttle service is a good to have

it was only a short distance from dulles, and the airport shuttle was on demand

airport shuttle doesn't operate before 6 am

facilities( outdoor sitting area w fire pit) starbucks and cafe on-site, airport shuttle and 5 mins walk to

horrible like sleeping on concrete went to use laundry not only was it dirty and full of trash but washer was

free shuttle from dulles airport and quiet location

shuttle driver was friendly and we had good conversation with him

airport shuttle/ hot breakfast

but the shuttle dues start service at 5 am, so for most, that wouldn't be an issue

staff was great!! shuttle was perfect and timely!