a real positive was the staff and their provision of a free shuttle car service

shuttle bus and the friendly drivers

shuttle to airport

one staff person named whitley was our airport shuttle chauffeur, bartender, and server

great staff and shuttle driver

airport shuttle

i wish the complimentary shuttle included train station as well.

everything, especially the shuttle driver

nice rooms, great breakfast, shuttle service and very nice staff

location, free breakfast, airport shuttle, and amenities inside the hotel

no shuttle available

she also drove the shuttle to pick me up after i returned my rental car and to the airport in the morning

staffs were friendly, convenient location to and from the airport with shuttle .

shuttle to the airport, clean and friendly staff.

shuttle service was great

clean, convenient to airport and free shuttle and parking.

airport shuttle service reservation, it started a little on the downside

airport so not much around and need car unless you just plan to use their shuttle to the

we used the free airport shuttle to save on parking fees

the shuttle guy was cool .. great attitude and knew the city ..

shuttles stop running at 11.

i believe they had an airport shuttle

is clean and airport shuttle is available

the rooms were good sized. we used the free airport shuttle.

very professional, and damian at the shuttle bus was very good and joyful

reception and very friendly shuttle driver

it was very close to the airport and the hotel shuttle started at 4am.

enjoyed my stay, plus i was able to leave my car and ride the shuttle bus to the airport which helped tremendously

friendly staff. nice variety at breakfast. appreciated the free airport shuttle.

close to airport. shuttle bus was great

really loved the friendly staff upon arrival, and the airport shuttle drivers provided excellent service also

loved the shuttle and ability to leave my car at the hotel while i was gone

rooms well equipped, full service restaurant and great shuttle service

i like that we could use the airport shuttle fee of charge

the location is great and right by rdu airport with shuttle service, restaurant on site, clean room, and kind

the staff was so nice and helpful. the shuttle driver was amazing.

they have a list of great restaurant in area and will shuttle you there and pick you up after dinner

offered shuttle service to airport, comfy beds, plenty of workspace, business center and complimentary

we used the shuttle to the airport and they were right on time and very great to work with

front desk ladies were nice they help us with the shuttle and keeping the car while we were on a cruise and

all the amenities included, airport shuttle availability, breakfast, laundry, location

i wish the shuttle was available earlier

everyone was nice. shuttle was fantastic!

the shuttle to the airport was great

for my friends, a couple who were going to pick me up at rdu from a late night flight where no shuttle was

staff and very convenient to airport with a dependable shuttle.

the shuttle to and from the airport is terrific, especially if you want to leave your car at the motel

clean room fresh linens fresh towels airport shuttle gets extra points

shuttle service to airport

staff , including the shuttle driver was kind, courteous and professional

easy access by shuttle to the airport. free parking.

thanks for a great stay and for the free shuttle from the airport

clean rooms, free breakfast, free parking for the week and airport shuttle.

we called for a shuttle when we got off the plane

please park the shuttle bus away from the front door when empty

great shuttle service to airport and restaurants

i would like the option to tip shuttle bus driver in my bill. no one carries cash anymore!

expected the shuttle to take me from the airport to the hotel and back

we utilized airport shuttle service and extended parking

airport shuttle

shuttle was provided and we were given a bagged breakfast to go since we checked out before

shuttle to airport right on time

shuttle is 24/7 so arrival to airport departure is in

functionality of the suite, proximity to airport, very friendly and accommodating staff, daily shuttle service

but finally next day got shuttled to other location w/ pool because i had to inquire about it next day

close to the airport ! shuttle on time ! all in all very good

the number provided for the shuttle from the airport to the hotel is wrong

very convenient location with shuttle and parking

location near rdu airport (5 min by car) with free shuttle every half hour 24 h

i also liked that they had airport shuttle van that transported

the breakfast bar was set, the coffee was ready, my shuttle was clean and ready, the floors were immaculate

an went beyond for all my needs ,, hotel employee was outstanding along with d the hyatt shuttle driver would

airport shuttle, super comfy bed, friendly staff. amazing!

shuttle bus is very convenience

we called for the shuttle to be picked up from the airport, it wasna

helpful when she suggested turning in my rental car early and having the hotel provide a shuttle to the airport

clean. airport shuttle. wake up call. coffee good

the shuttle driver was 30 min late

parking & airport shuttle

it's proximity to the airport and the shuttle to the airport.

instead of a shuttle i had to use lyft. which worked out ok.

only a 4 minute shuttle ride to ticket counter

i was promptly provided room and info for my car during my trip as well as the shuttle

convenient shuttle service

pretty convenient, shuttle service, close to the airport .

the location was excellent and the shuttle staff was very friendly and entertaining

left early on the airport shuttle

shuttle service

so close to airport with convenient free shuttle

shuttle driver was informed and very pleasant, and janay at the front desk was very welcoming and

the staff were all amazing especially shequia! the room, bathroom and kitchen were very clean.

breakfast buffet was great

staff, comfy room, good location, clean, good breakfast, pets friendly

hotel, amazing staff, great location, amenities were fantastic and breakfast was excellent

very nice place. clean and cozy. full size fridge was a plus. breakfast was good.

one of the only hotels in the area with a 24 hours shuttle

communication could have been better - i sent an email about the shuttle / our dog (which they acknowledged when

wasn't able to use the pool and couldn't get a shuttle to swim at another property

all of the staff was very nice thats including the holel shuttle.

nice clean, good sized room. conveniently located close to rdu. shuttle to/from rdu.

they shuttled us to the mall and then to the art museum

shuttle was convenient and my family loved the clean pool and area

we always try to choose hilton garden inn. free shuttle to restaurant and back

they did not provide shuttle service to the downtown area.

and the pool was above expectations, we enjoyed our stay and will return, simply lovely, my kids loved this

has a wonderful pool and a small convenience store, a shuttle to take you to certain locations

appreciated the shuttle to the restaurant, and the staff restaurant recommendation.

checkin i was told shuttle transportation was not available due to short staff and covid, therefore hotel website

the shuttle to and from the mall was wonderful after a long day, i didn t have to worry about traffic

shuttle service to nearby mall

one of the divers of your shuttle service was very disrespectful

hotel manager personally drove us on the airport shuttle so that we could return our rental car early and avoid

got a wake up call right on time, the airport shuttle was perfect, and thry even made breakfast bags for us as

availability of shuttle service and prompt response to requests for drop off and pickups

the shuttle wasn t available.

and on the highest floor possible due to my last stay not being great because i was over the parking lot and

the breakfast was great, l loved what i ate and the parking was good

the property is clean and has a beautiful out side patio and inside seating area and bar

small parking spaces

was very clean nice large tv comfortable lobby while visiting with family and friends handicap parking space

flight was at 7am but the airport shuttle didn't start until 7am

they have a free airport shuttle which is very handy

the shuttle driver was also great

you might want to have a bagged breakfast for early departures shuttle service was really

shuttle was a no go

close to the airport with shuttle service

location was excellent for us, and the shuttle to and from the airport was both timely and convenient

free shuttle to and from the

shuttle bus a big bonus

shuttle worked well

recommend if you want good service comma a nice clean space friendly staff and if necessary a shuttle for

they have shuttle services that drive you to nearby malls and the airport

the shuttle service was right on time.

it's wonderful that they have a shuttle service to and from for my short trips

quiet easy,,,the airport shuttle driver was great,,,front desk checked me in spite of the computer being

great front desk and airport shuttle staff

needed a hotel with a hotel shuttle for the airport

bed was comfortable. shuttlebus was new.

we went for a family wedding and we re picked up at the airport by the shuttle driver

no charge and shuttle , i tipped both ways however , when checking in , the lady at desk cut me off rudely and