toilet was loose and they aren't up front when booking about their airport shuttle hours

the airport shuttle starts around 7:00 am, so if you have an early flight, you might need an uber

and it had a shuttle available

airport shuttle

shuttle only runs on my runs on weekdays

the shuttle was a good bonus to the hotel

i assume theft is a common issue with these younger inner city kids

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

both shuttle bus drivers were friendly and courteous

staff was very hateful to the kids and followed us around the hotel

staff was very hateful to the kids and followed us around the hotel

carpet needs a little deep scrub but other than that the room was really nice

breakfast was excellent! hotel was very clean and friendly!

location & shuttle service

they have a free, 24-hour shuttle service to the airport, which was awesome as my mother had to be at the

like to have known airport shuttle not included after trip unless you stay that night as well

com and on their website did not reflect their policy of only providing shuttle service to the airport on the

was friendly, airport shuttle is an amazing amenity, rooms were clean

their rooms are considered pet friendly, meaning they have no rooms that a pet has not or can not stay

no breakfast

free wifi, modern, up to date finishes, easily accessible

breakfast choices other than coffee

traveled without kids but our kids would have loved it here

shuttle bus service is excellent and the atm availability is superb.

they even have a free shuttle

they had phone problems. courtesy shuttle to airport was delayed half hour.

the staff was very nice, i would also recommend leaving your vehicle at the hotel and use the shuttle to the

staff very friendly, room clean. fast easy shuttle to airport.

we paid a small fee to keep our car there while out of town and they had our airport shuttle ready and waiting

hotel airport shuttle runs inconsistently

positive things about my experience at this hotel, starting with the gracious and conversational shuttle bus

needed a shuttle to the airport and chose this hotel based on the location and shuttle service

airport shuttle doesn't run until 8am during the weeekend.

no shuttle service even though website stated they had one

breakfast sausage was rubber, eggs not cooked all the way, not much to choice from for what we paid

the only problem for me that the breakfast starts at 6:00am and finishes at 9:00 am

like everything except the swimming pool i thought it said heated indoor pool

did not like that it was advertised that there was a inside heated pool but when we got there it was closed

good breakfast, convenient location to airport. excellent shuttle service.

i don't know if there was a shuttle or not, but i had a car that i had to park at the terminal, so if there

airport shuttle cheaper parking clean room

beds, clean modern room, variety of included breakfast items, airport shuttle, convenient to highway and airport

hotel was very accommodating & shuttle us from & to airport

shuttle to airport and allowed to leave my car there for the 9 days i was on my vacation

so close to the airport you could walk if you wanted to but why when there is a shuttle

i was very grateful for the shuttle service to my flight at the airport.

shuttle picked us up at ict at 1:30 am (after a long day of flight delays) and was greatly

the women working the front desk helped us arrange a shuttle to the concert as well as to get picked up

qline shuttle stop was across the street which made getting to/from the arena convenient

my kids could not go to sleep till 11 because the music was so loud

dinner and helping take them to the staff that was cleaning and they brought ice cream out for my kids to thank

breakfast, dinner and drinks are a welcoming sight for a mom traveling with 3 kids

beautiful and allows pets

the concierge was wonderful. shuttle was a godsend.

see above. there was no valet or apparent shuttle service.

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

free shuttle to and from airport

the free shuttle to the arena was a life-saver

provided a shuttle to and from the intrust bank arena (to the concert we were attending)

location was very convenient also the fact you had a shuttle to the venue

went to concert and we got shuttled to and from

she was able to give me directions on how to get the hotel shuttle and was prompt to greet us when we arrived

loved everything from all the staff chuck & joe the shuttle drivers and the front desk staff outstanding

the hotel shuttle doesn't go to the airport.

bartenders, very friendly shuttle drivers, great staff overall

missed prepaid breakfast and almost missed shuttle to the airport

the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

offer a shuttle to the airport

great location. wish the shuttle bus service could have been an option.

traveled with 2 young kids for the weekend, we stayed one night and reserved a king bed suite

kids loved that the cleaning staff tucked in the stuffed animals and put the goggles on their heads

staff were great, kids enjoyed the pool

traveled with 2 young kids for the weekend, we stayed one night and reserved a king bed suite

only disappointment was that they listed a 3 mile radius shuttle, but there was no shuttle available

wifi kept dropping. (free version). rooms could use some freshening and updating.

the pool hours.

thing that negative we have to say it that pool all though it was an indoor pool it was really cold

stopped here to rest before driving the rest of the way home and thought the kids could swim but with covid

breakfast was delicious

they gave me room at first floor and hard to find a parking spot.

off the main path, quiet, and everything was just as advertised, it was very clean, great parking area, quiet

have stayed here once before and loved the property, location, rooms, beds, staff, facilities and breakfast

enjoyed everything about my stay i enjoyed breakfast, the gym and the hotel overall

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

great staff on desk, breakfast,and shuttle

booked the airport shuttle the day prior to my arrival

very clean and tidy. the shuttle was great too.

only had breakfast at the hotel and it was very good

did not like the fact that it was a pet-friendly hotel and i was not clearly informed

the room the kitchen floor was very slick and the carpet by the front door and fridge was wet

we were not bothered by cleaning crew, the staff was polite and accommodating and the fireplace was everything

the kitchen comes complete with the normal things, such as, kitchen towels, oven mits, dish soap, dish

comfortable bed, delicious breakfast, clean room and great service

rooms are very spacious and my kids always like the pull out trundle on the couch

our kids were looking forward to swimming and the pool was very cold.

one of my kids spilled some eggs and she made a big deal out of it, said

our kids were looking forward to swimming and the pool was very cold.

breakfast was good, could have used a couple more items.

the pool was on the cold side.

manager did not like it when i reported a pool pizza party with at least thirty people and noisy kids at the

coffee bar in the lobby area just to get a cup on the go

could easily find a parking spot and it was in a great location.

ordered room service breakfast and there was hair in the eggs.

kids swimming at 1 a.m. being loud

kids…apparently in town for basketball tournament as they bounced a basketball continually all

it was clean with great parking.

kids swimming at 1 a.m. being loud

think the hotel is okay, but i was traveling for 10 hours with my husband and two kids