is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a lot

they were nothing fancy but the kids liked to use them

they were nothing fancy but the kids liked to use them

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

beautiful indoor pool

ich is free if you stay in the hotel)

clean, comfortable. great breakfast.

we rented a car and there were lots of parking space

pool and the gym

the pool

he main dishes covered glasses pans) there is an insect

pool was nice but a bit cold

very friendly attendant's...very polite....except honestly the cook or kitchen service no good

construction was going on early in the morning to the pool wall and was noisy.

very conviently located, clean, good breakfast

everything is perfect with the exception of some details like the wifi not working or tvs without

what made me angry the most was that upon arrival for breakfast after the first night we provided our room number as requested by the staff at the

something went wrong with my booking and they didn't include us the breakfast.

pool water was not heated .. the wifi was not working

strong wifi

ordered room service, came without silverware; by the time it was brought, our food was cold

quick and tasty room service

10/10 room service daily

i ordered room service for breakfast but once they didn't show up

i you tried to call room service, phone never rang

the facade and exterior are beautiful and it's nice to dine by the pool.

free parking

so clean, nice staff, spa was superb

spa lovely

spa services are highly recommended

free and easy parking, nice hotel, good stuff and nice decoration.

hotel is very safe and offers a parking for cars

it was very hard to find the location .they need better parking and better staff .

driving there it is very hard to get to their parking

also, when i asked for the wifi since i couldn t watch any tv and couldn t do the work needed for my stay

would not recommend it for a business stay as parking is complicated and you need to plan 15 min to get your car in the morning

the breakfast was included and was excellent: chilaquiles, bread, and fruit

breakfast ok,better do not choose continental one

charming. had a restaurant on of few places with parking.

parking is secure, they lock the gate at night

the parking lot is a bit chaotic, but not bad, it serves its purpose

the roof is fantastic, but no breakfast was concluded

parking was not a great scenario, but was understandable due to the location

ey even took me to the bus station as the guy was on this direction) and awesome breakfast

place was great, the breakfast was awesome, and the staff was super helpful

wifi did work in our room - that was a bonus

parking option is fantastic. the view is just incredible.

parking was very tight

i booked this location as i needed parking

our room was next to recption and parking lot so it was a bit noisy.

wifi was slow, broke down and pretty much non-existent

ilaquiles & eggs)

view from hotel, comfort, breakfast

wifi is weak

kitchenette was lacking basic items like coffee mugs and plates

comfortable, clean rooms, breakfast, majestic views, walkable location to attractions

the staff is very helpful, shout out to the lady who helped us with our laundry

cost, friendly staff and 24 hour room service

staurant is right downstairs) but over all everything else is great about this

wish they had room service food.

had to call room service

dont have ac nor room service

no room service or restaurant for breakfast.

my wife and sister-in-law could not stop raving about the basement pool and hot tub

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub

the kitchenette was very useful for saving some snacks and preparing a meal to take with us on our

and some salt-pepper-oil supply would be a great compliment to a well equipped kitchenette

i loved having a small complete kitchen

hot, fan was provided but nowhere to plug it in, i had to place it on the bed luckily had 2 beds, wifi was not provided at check in

internet connection, although it seemed we were connected to the hotel s wifi most of the time, but the signal was too weak

wifi was ok

the wifi was not good and there was no ac

wifi is not super stable and kind of slow but is acceptable

room was on the third floor and there is a bar and discotheque on the roof above and the music was loud and did not stop till

so lucky i got the last room available and the firework show from the rooftop bar is unforgettable

bar is awesome, i don't know why there weren't more people up there at night

it would have been nice to have a bar available in the hotel before 6:00pm.

special thanks to lorena, mariana, berenice, angel, gabriel, oscar, and gabriel at bar one

swimming pool not in service and very dirty

dirty cold pool

very good location with parking.

wifi was spotty, not reliable and annoying

free parking was nice

you can only sleep after 1 am even though our room was so high up, the bar and restaurant was so noisy so if you had a room next door -

first night the room was super noisy next to the bar until about 1am

we liked the rooftop bar and nice view of the city

hotel room was very noisy, which was due to the hotel bar and the other guests coming home late

room was licated right above the bar and it was incredibly loud till about 1 30 in the morning every day

bed was very comfortable and wifi was excellent

good wifi and netflix

view, comfortable rooms, a nice pool to relax

the bed was comfortable and the breakfast delicious

breakfast was also nice and free water bottles so we didn t have to worry about buying filtered

lovely pool area and views of the city.

room was very comfortable and very clean, and the breakfast buffet was beyond my expectation

room service cleaning hotel and location

large rooms, parking space

maybe better parking or valet parking option should be added

you have to walk like 10 minutes to the car parking

's in another hotel) and there is not valet service

and expensive room service, ordered some ice and salt and never got it then ordered drinks and i got no response,

the room service was also really good, 3

it was clean and comfortable. good value. room service was good.

food is good except no order was ever right both dining in and room service, i

room service takes too long, food is really plain no flavor not good at all i personally was

pool was cold

was cold and rainy when i was there)

the pool looked very nice and is a good size

staff, pool

the pool and the staff