great little coffee place downstairs, free parking, wifi

have been nice to have a parking spot specifically for disabled guests, but it still worked out

cleanliness, breakfast, staff friendliness, price, location, parking, decoration

like the place, for sure the last decade was a top hotel, the car parking was available and the location is pretty close from town center

to haul up your luggage one flight of stairs because the elevator can t take you all the way to parking level

location, amazing views from the balcony, decent breakfast and very helpful staff

the breakfast was excellent

breakfast could have a little more variety, but was lovely nonetheless

the breakfast was delicious and someone served your meal and drinks

is a good hotel with free parking close to the city centre

clean room large bed friendly staff good location looks like there will be a kitchen and patio wifi worked outlets on both sides of bed and by

new management - actively doing remodeling parking clean room large bed friendly staff good location looks like there will be a kitchen and

location and spacious rooms, a nice pool with a pleasant garden, nice views of the mountains

the pool was cold! lol it was off season and unseasonally cold. so no fault of the hotel

sic and people screaming).

i loved the on site secure parking and the restaurant across the street was good

found the music at the pool too loud, i think the volume could be reduced, also i think the water should be heated a

service, room service, clean

delicious filling breakfast, clean, good wifi

wifi ok after a hiccup on arrival

from the guy at the front desk who helped me with my early check in to the guys at the restaurant and the housekeeper, you're all amazing

room, nice warm blanket, valet parking, walking distance to everything

spacious rooms, clean bathroom, coffee machine in the room, laundry service, excellent restaurant, quite rooms

the shower would run out of hot water and the wifi would get really slow

plenty of hot water and good wifi

beautiful old hotel with great wifi, beds and delicious fresh coffee in the room.

the place was just what we wanted--not a chain type hotel but with modern accomodations as far as wifi and ac, plenty of hot water

pecially david and eduardo), excellent breakfast, excellent wifi

water was offered, good wifi, pretty garden in the center of the hotel, nice to have breakfast option in the hotel for

- garden and terrace - fast laundry service - breakfast bar - hot shower

location, excellent staff

strong wifi and a comfortable bed

good wifi all over the hotel

the parking space was very

breakfast included was not good

different choices of

the parking is crazy but secure, i managed with a honda crv but just barely

room was very nice. breakfast was very good. close to the center of town.

the food of the restaurant combined with the hotel is good and the room service is available and free

the wifi is good

i arrived early and was given a room

breakfast included (received more eggs then normally offered) - hot water immediately available - (+) free continental breakfast (-)it wasn't clean room and bed blankets , breakfast was poor (a coffee and one piece of bread).

terrible wifi

parking space

design, rooms match the pictures, central location for exploring xalapa, free underground parking

there is wifi and undergound parking

the breakfast, the bed and the parking lot.

good breakfast/room service

the breakfast, was good , food is very good the personal is friendly.

was small and shallow, which was fine if you are the only one in there but as soon as there is 2 kids in it then you cant really swim, just paddle a bit, and the jaccuzzi was always tepid never

breakfast, room, lobby.

bed very good, spacious room , piping hot water ,good parking, great internet , reception very very helpful would stay

breakfast was great. service was good.

breakfast was pleasant and restaurants and caxa

free breakfast

if you booked your room with breakfast included then you must give the voucher requested by the restaurant personal which is

have to be honest since we had a terrible start at the hotel the only things we liked was the breakfast and the helpful way irasema at the fronk desk managed the whole situation

breakfast was decent and plenty

i had to bag for my breakfast supposedly was not included

noisy, no continental breakfast.

the hotel offered a continental breakfast that was so average

-booking says breakfast is included but it is an extra 140 pesos per person

the place was good value for the money, staff was helpful and the wifi was really good.

room service was effective and fast

hotel has good location and good parking lot, also reception has good service

the staff qt the parking lot is not as helpful as they can be, and in fact you cannot park yourself

room service is also an option after a day of exploring the city

parking included

the parking was convenient and secure

excellent front desk personel and breakfast... well the restaurant is excellent

secured parking in a hotel garage

new modern hotel, super clean, friendly helpful staff, secure parking

parking was available and personnel were friendly

i liked the gym and the outdoor pool,

the swimming pool was not heated, as was advertised

pool looked nice, but we never used it

has a nice location, the pool is lovely and the rooms are spacious

the pool area and the waitress servicies.

private parking, big room, good shower.

better than many fancy restaurants/resorts, and the included breakfast is quite big

the generous hearty breakfast was appreciated

good breakfast

plenty of secured parking space

parking away from street, restaurant on premises