clean rooms, room service fantastic

i did not like that on our last day no room service was received and or done.

very clean, modern, well maintained, staff is all top rate, room service reasonable

they have no food service or room service at this time that some people may find to be a problem however i felt it to be a

not much. i liked having room service and a door to the outdoors. i liked the location.

there s no room service but a great restaurant downstairs u can get food and bring to your room

dirty upon arrival, bathroom sink was so small you cant even wash your face properly in it, room service did not clean the room upon

wish there were room service.

hotel was beautiful. great location. everyone was pleasant. would like room service tho

they don t had room service, no colgate on bathroom

room service lady is really nice

our room was stuck between a guy cooking on a grill in the middle of the parking lot who was pretty much having a party there were six other people with him and the woman

room was clean and everything worked perfect (ac, microwave, tv, wifi, etc) (+) the free wifi worked well too (+) the wifi is 5g so it's very reliable and fast (+) check-in was smooth and the wifi was good and strong

was noisy, people in parking lot being loud, well into night & early morning construction next door

convenient drive up parking space

free wifi was a plus

it would have been nice if the breakfast came with the room rate but the restaurant across the parking lot was adequate and reasonably priced

zero wifi

looked like a safe place to let your kids play

were comfortable ac kept room cool quiet surroundings easy check in ,easy check out plenty of parking

half of the room service breakfast was cold

room service is advertised and was one of two reasons i chose this hotel, they did not have room

i also tried calling room service and the restaurant to order food a few times with no answer

the pool very clean comfortable beds and very close to newport!

location is good for us--near family. bed was comfortable. laundry facilities appreciated.

i like how close you are to pc. i just wish there was more selection on the room service menu.

room service was kind and assertive

valet, concierge, congenial staff, room service.

cleanliness. speedy room service - the chocolate cake is heaven.

i wished there had been room service.

the resturant on site was partially closed,only breakfast and was not sure if that was only room service or if you could sit

food could from room service could have been better

plus due to covid a lot of things were closed and no room service available

room service missed the mark

i also liked that there was a restaurant and bar in the hotel and that room service was available for dinner, although we didn't use it

for room , room service, valet oh no valet even though it says it does

there was no room service. aswell as no breakfast.

room service food was terrible

room service is 24 hours!

the staff was great. my son loved the pool. and room service was very good.

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

size and roominess, great kitchen, great water pressure.

room service and ice machine.

we told the front desk sunday morning that we did not need room service and if we could just have a couple of extra towels

no room service until we complained

no room service

it was as if they room service just made the beds without cleaning anything

room service and cleanliness

no room service

bad smell, old carpets and no room service.

the wallpaper was coming off the walls room service did not come and clean our room

for room service at the front desk on my way out, came back room was not tidy nor did i get clean

do not order room service; too expensive

room service was not present every day ,had to ask staff for couple of clean towels second day of

lousy room service menu. wifi wouldnt work. $200 deposit for room service was not nice.

had room service delivered was very quick and still warm

to covid no room service,housekeeping no coffee in room we were there 2 nights and never told there was no

the room did not have a microwave, room service meal was a small amount for the price, no complimentary toothepaste, toothbrush,

friendly, restaurant on grounds, room service available

room service was excellent and the meals delicious- love the buttermilk crispy chicken sandwich

the room service food was mediocre at best. they need to up their game on quality and variety.

room service was outstanding!! best i have ever had!

room service breakfast was very disappointing

the bed was very nice as was the bathroom and shower. room service was a+

everyone who works there was welcoming, from valet guts to the room service ladies

reduccion of room service, and the carpet on the fifth floor clearly needs shampooing.

was delicious, we ordered room service and it arrived very quickly

on site parking was a huge plus

only knock would be the parking, but this is newport and an old city that wasn't built for a lot of vehicles

great location with parking

parking was a little difficult. not clearly marked.

parking was tight but the gen manager was extremely thoughtful and helpful with that so parking

one point wifi wasn't working, but mostly it worked well

4th stay here, beautiful, clean, onsite parking, and perfect location.

good wifi

awesome breakfast

oh and the candy bar was a special little touch

machines broken the entire stay room service very late in day had to walk quite a ways to but ice in very warm conditions hotel

location of the hotel was excellent! room service was great as well.

there is no room service at all and the website said they have room service to order food

my floor near our room there were 2 rooms with kids the parents let them run and yell up and down the hallway

wifi was absolutely dreadful and nearly drove me to distraction