there is room service available

a table and chairs at the pool would have been nice

there is a pool on the premises which is very relaxing

pool area has a great view of the bay and was great place to

the grounds and pool were very well kept

great room service

of room service stuffs were missing that was never replaced even when it was pointed out to

better room service options

limited room service

room service needs improvement. the foods presentation was unappealing.

construction

outside the gates there is also horse rides for a small fee just outside the gates if you have kids

it s going to be even nicer when the landscape and pool are all done

the bar just down the road played fairly loud music till about midnight.

and the bar / breakfast is up on top

we wanted a little midnight snack or pastry and we had to order room service which took an hour

was amazing the jamaican breakfast a+ the food was great staffs like admir dyer hk , lindsay from room service , kamoy from zen they were perfect

the entertainment was lacking and the room service menu could have more variety

food received by the room service could have been better

room service took over 2 hours to arrive and my minibar wasn't restocked at any point during my

loved ordering room service to the room

the room service

the luxury room being too small, there wasn't any bathroom mats, room service food could be a bit

the room was cosy. room service prompt.

when called for room service their was not a response

room service menu could have more options

room service could have more selections, but arrived quickly

the room service was always out of food items

one issue we had was our breakfast took 2 hours to come when we did room service

they could have had a better room service menu. they could have had a better selection

room service is always available

room service was also bomb

the 24 hour buffet and free room service were nice amenities to take advantage of when excursions and activities have filled

pleasant and graceful my top floor balcony ocean view was like paradise i was grateful for room

room service was available, the house keepers kept your rooms up constantly

food could have been better . especially room service

was lovely, room service took a while but staff was nice

room service was quick and helpful

e room service, ordering at a restaurant or by the pool/beach

room service was much delayed

the room was very spacious, with lots of wardrobe space, a great room service menu, a huge incredibly well equipped gym, a wonderful spa and beach and a great

hot tubs were not working at some time

thought out different style restaurants, cafes and bars to choose from on property with 24 hour room service access left you wanting for nothing

the variety of dining options was great and i can't ever forget to praise the included room service

i had room service for 2of my meals because i was tired and found this to be the best choice for me

room service is not good

no easy option for room service, coffee station should be all day, everything was fee for service, no beach cabanas or

the grounds were very well kept and the room service prompt and good

the restaurants and spa were a bit expensive

breakfast and cocktails too expensive

room service was not available one of the nights during our stay and we were not informed that the

room service was also great and the staff was very friendly

room service menu needs to be upgraded especially now with the covid gathering restrictions

i order room service and had no place to sit and eat other than the

room service takes forever too

water pressure low , no room service that sucks everything st the front desk u have to pre order ur breakfast day before

loved the fact that there was a functional clean pool to swim in and wifi

the pool is also ready for a make-over

free wifi also

use of the pool was not available was not clean dinning area was not clean or ready to be use for

couldnt make use of the bar because there was a wedding dont see the point in inconveniencung all of your other

pool dirty. no wifi

quiet and to us, off the beaten path as we can relax at the pool, sleep well and there is always parking

excellent staff beautiful pool wifi great jamaican cooking from chef

the pool and toilet werent really clean

the front desk agent was so polite, room service attendants was friendly , stacey work over by the restaurant and bar omg she was so

another was the fact that if i want room service i have to pay for it

the distance the hotel was located from the beach. and the pool was cols

hospitality was good also location and parking.

pool not cleaned

telephone in the room never worked so we couldn t call front desk for room service

the room service lady was lovely

they have good breakfast. and great room service. great location.

you have no service telephone there and if you want to order from the bar they ask you a service fee of 5 us$ for a 5 minutes walk if you call them with your mobile

breakfast was lovely. excellent staff team

clean but no room service

wifi worked great in the room and the refrigerator was clean and worked.

the tv no cable and poor wifi

sides the wifi issue) helpful

option for late check out at $10/hr after 11:00am

location is excellent. the pool and bar were nice. terrific room service food.

the supplies were generous, daily clean towels and room service

room service

food is delish, me and my husband ordered room service basically everyday we was there the 20% tax is a bit much but montego bay is a tourist

nice restaurant with room service

paper should also include phone numbers of the resort and quiet hours and that one must request room service

room service to ensure that condition in the room before each person check in since it was while

room service didn't come every day

was above my expectations base on the price ; once you adjust your mind to no room service and the parking on the property is minimal you're good to go

i didnt have my room service in 3 days by choice as i didn't want to leave room but the maids did come everyday

room service

was beautiful, premium liquor, hot tub on balcony, room cleaned daily, room service, tablet to control

room service good wasn t good

only thing i would say is the room service didn t have liquor as as option when ordering room service on vacation you want

everything was great view, room service and staff

room service breakfast i would not recommend

the room service was good

room service was pretty slow.

there was the option of 24 hour room service but it took at least an hour

the only thing at night room service is very slow.