everyday the room service did us different bathroom towel art which was lovely to come back to

comfortable, clean room, beautiful garden/pool area, great location

would really recommend staying at casa san roque also with kids

friendly staff that went out of their way to help us (i needed to get some laundry done urgently, and they did not hesitate to help me- they took my things, brought it to a

location, really lovely, friendly, helpful staff, facilitated an early check in, provided great recommendations for area, rooms are clean and spacious

you can use a little swimming pool and is close to 1 cenote

what made us very unsatisfied was the laundry service the hotel offered us

thing to note if you have a car is that although the hotel lists that there is parking, the parking lot is guarded and is only open during regular business hours

public unsecured parking in the streets where you can find a spot.

t that much but just some toast jam butter juice tea and coffee) exactly what you need

no matter how hot, the courtyard always seemed to have a pleasant breeze, and shade by the pool

is perfect, around the corner of centre, but in a quite street, the pool was nice, the hotel is clean and good value for money

pool was not very clean

pool -no water in the bathrooms, no showering possible -bad communication -checked out two nights

rooms are very comfortable and the pool is quite nice

it was very clean and got room service every day according to my

nice swimming pool and bar next to it, very co forgivable and nice location

close to the centre, easy accessible, with own parking space, room clean and comfort, for one night more than enough

was very nice, the rooftop pool and bar are a great place to relax and the staff are nice and very

location, very clean and new hotel. parking is ok. very professional staff.

great for kids

there were only 8 parking spots located in the back of the property, but we never didn't have room for our rental car

great location on the central square. free parking on location.

it's got a great pool and the location couldn't be better

a lot of kids on swimming pool in front of my room.

great location, clean , nice bar and pool area

bar and dinner also excellent

no alcohol in the hotel bar. the bar does not serve any alcohol drinks.

easy parking

hotel was gorgeous, the rooms were large, comfortable, clean, the pool was refreshing, and the staff was so helpful and accommodating

the rooms were big, clean and comfortable. room service was nice. overall everything was good.

best room service, and noce personal

you can t really use the pool because it s right in front of the bar of the restaurant

we travelled with kids

coming from outside for breakfast and we had to wait in a very long line, it was busy, loud and kids were running and playing

the rooms are nice and clean and it's great that there is a pool

grounds lovely, with pool, hammock and rooftop sitting areas

the staff were helpful and gave us some good recommendations for food, laundry and cenotes

the pool is super nice and the overall environment is very chill and relaxed

pool was lovely in the heat too

the wifi is excellent

willing to look for options to see sights and help with laundry

good wifi

the property is gorgeous, with wonderful artwork, a kitchen hammocks and pool

the wifi is not so great but adequate unfortunately a thunderstorm blew out the wifi

much actually, only their netflix did not work and the wifi signal was not always that strong

wifi, price fair, but no breakfast and our room was in 1st floor which in the mornings staff was

loved our stay - the hotel was very accommodating and the parking spaces were a nice touch as well, close to

free parking and

location- close to main plaza, has also parking

within the hotel was a boutique, restaurant, pool, room service, gorgeous stylish rooms, generous bathrooms, natural organic body products, good wifi,

hotel has beautiful, spacious rooms, an excellent pool and courtyard and we loved the restaurant and bar

bed was comfortable, wifi fast and nice staffs

within the hotel was a boutique, restaurant, pool, room service, gorgeous stylish rooms, generous bathrooms, natural organic body products, good

great location near town and good wifi

from the main square: beautiful colonial charm, well-maintained spacious rooms, and amazing breakfast

hotel has good location, nice swimming pool, clean and nice room, helpful staff.

pool was kind of small and felt like a good for kids, which we saw enjoyed it

the kids loved the pool that was just outside our room

the location was excellent. clean room, nice pool and really nice staff.

the biggest issue was the poor wifi signal

wifi sometimes worked well, sometimes not - you should try to connect to the second wifi

very good wifi, it only dropped the very odd time, tv has netflix and channels in english

wifi wasn't great but was good at the adjoining cafe next morning.

there was no hot water to take a shower and the wifi access is only available in the main spaces

the small plunging pool was very refreshing on a hot april day; the garden was a bijoux: loved the trees, the plants,

there is a small pool available and hammocks to enjoy in the garden and on balcony

computer rooms and a kitchen available for use. good location and plenty of parking available.

ds loved it) our room was spacious with 2 showers and 2 toilets parking around the

the pool was a bit on the cold side, but it was hot out so that really didn t bother me.

fantastic location. beautiful pool. great staff.

good wifi coverage in the bedroom

great wifi, simple breakfast with eggs and fruit, and easy street parking

a great location to explore the city. the kids enjoyed the pool.

the garden is beautiful and well maintained and the pool looked lovely, too bad we couldn t use it because it was raining

excellent generous breakfast

the bus station - working ac and warm water which is not a given in mexico by my experience ;) - breakfast so rich and delicious that it kept me going for the whole day

the parking is in the street, no private as mentionned but we didn't have trouble to park and it's safe

free parking on site so great if you re hiring a car/scooter

wifi in the room wasn t the best so it was not possible to work on the laptop (or dinner if you miss breakfast), specious room, large shower with very hot water, good wifi, drinking water available (+)it was very clean. host super nice. delicious breakfast and excellent wifi. (-)poor wifi (+) + facilities great - free drinking water, wifi that actually works, air con that actually works and showers with hot water (+) wifi was also good and accessible from my room, i didn t try to stream or video call, but (+) strong wifi signal, nice and helpful owner, delicious breakfast, comfortable bed, hot water in the (-)wifi was rather slow (+) welcoming and still smiling hosts, breakfast, good working ac and perfect wifi connection

the garden is so nice and the pool looked so nice

hotel but more attention to details and staff help would go a long way

great location, attentive staff, nice room, good breakfast

they were able to arrange laundry and a taxi to the tren maya station

83dudc4dud83dudc4d) and wonderful, very silent garden helpful the large private parking area

wifi issues

hotel doesn't have parking space but free street parking was always available nearby

the common area with the pool and restaurant is spacious and very inviting

the staff was very friendly, great breakfast, wifi, location and showers.

good location, with free public parking space nearby

also there is private parking if you come by car

beds are very firm for us, woke up with sore backs! wifi never worked in room.

the resort pool, the space of the room.

nice spacious room lovely atmosphere nice pool and bar area for after a day of walking around

there was a nice pool

freshly made breakfast to order

nice pool and comfortable rooms

architecture, design, decoration, speaker in the room, pool, car parking

it's very reasonably priced, we had breakfast included which was a very good spread

t good in the reception&bar area so we just went there)

it is.not far from the center and the room is ok plus there is a swimming pool

ld water in winter

excellent wifi/internet/network throughout (did drop once, but soon up again after being reported)

very nice staff and pool

large outside area with pool

great air con, wifi was good, super big bed, nice spacious room and terrific staff

hotel offered 3 most important stuff when i'm on holidays: comfy bed, hot shower and stable wifi connection

great helpful team running the place, spotlessly clean, good wifi, quiet and relaxed.

facilities you need are nearby

old hotel with really nice courtyard including a small but pretty pool

hotel with very friendly and helpful staff, got everything that we need, room service is very cute, rooms are clean and spacious, we went to spa and had amazing massage

and wonderful experiences: sound bathing/healing, bee tour, turtle tour, warm saltwater cave, and spa services

adults only, so be careful when booking if you're a parent

the breakfast is nice and the orange juice it s always fresh so i recommend you to include it in your

with an impressive palm-thatched hall, a tower, the steamy saline cave, a cool outdoor swimming pool, and even a clothing-optional relaxation space

delicious breakfast

breakfast was fruit, yoghurt, granola plus toast - probably less then we have received elsewhere in

place, very good breakfast, they gave us pleanty of information where to go and where to eat

the pool was refreshing, breakfast was tasty and convenient

cannot rate the breakfast due to an early departure

the courtyard with parking and a restaurant are very nice

the place has everything you need. parking spot. swimming pool. restaurant etc.

splendid park on the premises with clean pool

very beautiful hotel and good wifi. free parking was a nice detail.

there was plenty of parking

rooms, easy to get to from 180, very close to a major supermarket, free parking, free wi-fi, hot water, air conditioning

large clean room comfy bed good localisation with free parking

easy access, lots of parking

nice room. comfortable bed. friendly people. good parking.

very ckean hotel. nice yard and pool included breakfast very quiet

fast room service

low wifi reception and my dinner room service was not good, they sent me really salty food

the room service for food costs extra $20which doesn't make any sense.

pool was dirty

had some wifi connection issues when in the room which was abit frustrating, but nothing major

the food was very nice and the room service was for free

ing food from restaurant to our room) and let us check in earlier

we had the xmas menu and room service and both meals were fantastic

were helpful, we found it handy that they were willing to do room service

there are enough parking spots in the hotel itself

breakfast was very tasty, room service was on point and staff was very helpful

great atmosphere, pool is nice and the garden has space to stay at for breakfast and at night

pool is nice to refresh in after a long day walking around

the pool could have been a little cleaner, but it was definitely usable.

room, free breakfast and cheap and tasty cocktails, pretty close to the center, massive parking lot

there's a private parking at the venue, and also free bikes to get around

parking was a little tight, but we made it work

and air conditioned, super clean and perfectly equipped, dirctly in front of the comfortable pool

the house is really nice, the pool and the garden fantastic and the owner is great!

lovely big room lovely private courtyard setting free bikes secure parking

this historic hacienda are exquisite with a museum, restaurant, chapel and an incredible swimming pool

quite with beautiful grounds and pool

easy parking

- the pool - the room - the garden - the staff

the pool is really nice

had to ask for making the pressure higher through whatsapp and they magically did it :)) free parking, free cold drinking water