and bar facilities were excellent

warm and comfortable room, cosy gastro bar in front, excellent restaurant at back

ich was excellent) as there was an important football match to watch

the bar man gave me a nice breakfast the next morning and provided me with a

room was ok although overlooked, the bar was good with reasonably priced drinks, and the food and service at breakfast was very

parking was freely available outside the hotel which was welcome when needing to move large

wifi was sufficient speed and basic continental breakfast between 8-10am only

they had a lot of fruit and fresh breakfast

it was a shame that i didn't stay for the complete breakfast, but they serve something if you need to go earlier

good location. excellent breakfast

hotel in an strategic spot, they have parking and a marvellous restaurant, the place was always busy cos the food is ready great

location, easy to find and parking for our motorcycle right outside

loved the bar attached

nice hotel bar and it is an easy walk to plaza mayor

lovely family atmosphere. parking, good food.

at the bar, which had a much reduced, more of a snack/lunch menu or have the restaurant menu as room service for which we would have to pay a 25% charge

too cold but we were not reminded about the fact that the hotel had a separate indoor pool and gym which we would have used if we had remembered about it

the breakfast buffet selection is excellent and the food was great quality

bar staff coping very well by himself with lots of people needing service

parking easy, room excellent, staff very friendly and helpful

luckily the lovely lady on reception helped to translate what we needed and sorted room service for us

by this time we decided on room service to eat because l could not face the return trip to the restaurant and back again

was no room service or mini-bar

had food served as room service was excellent .

was a shame that the pool closed on the 15th september, it was still very hot and sunny a little noisy from the motorway

the kids loved the split level bedroom as well as the scrambled egg and bacon for breakfast

spa also has an extra cost and there is no sauna

o starters and a steak which we shared plus wine) whilst tasty was very simple

came somewhat as a surprise that we paid an extra fee for using the spa environment but it was still worthwhile

the facilities are good with a nice indoor spa area

great location and secure parking included in the price was a bonus. very easy check in.

parking gratis at the hotel

good wifi reception

great parking

the bar lady was super nice

however barman most helpful and allowed me to order dinner from the room service menu and eat in the bar

room, room service and breakfast were excellent.

we were able to order room service for our dinner which was a reasonable cost

the room service and the food

hotel is easy to get to by car and there is ample free parking with some undercover

e bread was hard enough to take your teeth out)

dinner options were more like what you would get from room service but that is understandable under covid measures

when using the advertised 'room service' of 24/7, we were told that we needed to wait until 20

bedrooms exceptionally clean. underground parking very good and secure. room service good.

be 5 star room was dark and old no life in the building - nobody in the restaurant in the evening room service was ok but nothing exciting the room service tray was still on the floor outside our

good restaurant in the house and for some extra euros delivered as room service great spacious room and bathroom

location , room service , bathroom , breakfast

so when it s too cold or raining and you can t eat outside with your dog you have to use room service

very small room service meals

had to order room service for dinner as dog not allowed in restaurant and not warm enough to sit on terrace,

today with travellers like us connected daily to wifi, it is bad manner and idea to switch blame on user

near centre and main station big modern hotel spacious everything works bar restaurant and a great weekend rate what's not to

couldn t get the wifi to work

lovely bar area with friendly staff and served the best sangria

wifi really only worked in the common areas.

no restaurant no room service only alternative microwave prefabricated food

-pity that the room service is not availlable already from friday on, especially because almost nothing

room service is very limited and starts like the restaurant at 8pm

room service food was average quality and was not covered when it arrived although it was cooked

room service excellent, very fast and a good price

), any reference to 24-hour room service should imply that a basic choice of hot food is available at all times, not only

no room service menu floor in bedroom not very clean always forgot to replenish toilet

great breakfast, room service was fast and the food was pretty good

with husband in wheelchair, great chair lift up to street level and handrail in shower room service food highly recommended great value for money service from the staff was amazing

room service was also quick and offered just what i needed

place very clean lovely location young bar tender was very helpful had room service the food was lovely didn t like breakfast so much was cold and a lot of spicy

before it s very nice but with covid it was disappointing that the bar was closed and no mini bars if we had known about the bar we may of not

nicely decorated reception and bar area, good sized rooms

bar at the hotel opened at 11

also the restaurant, bar out outside cafe was closed

the room, the location, the cleanliness, the room service, this hotel is fantastic

room service would not always clean and turn over glasses and cups in room

tea or coffee in room and room service does not start until 8:30 pm

they kept changing the wifi's password and had several issues because i stayed there just to work from the hotel

we ate in the bar area and the food was delicious and well priced

central. clean. comfortable. excellent breakfast. lovely staff. would definitely stay again.

staff were very helpful, especially for sorting laundry which was returned within a couple of hours

wifi

friendly and helpful staff, nice bay window view. wifi did not work though.

the bar wasn t open but they very kindly us ice.

wifi a bit spasmodic. hotel not on driveble road.

there is a first rate tapas bar within sight

and restaurants, just next to the cathedral, rooms are bright and sparkling clean, breakfast and room service super delicious and good value for money

in the middle of everything. awesome street views and delicious, inexpensive room service.

good shower, good matras, friendly staff, nice breakfast

excellent location for visiting the city, shops restaurants and bars, comfortable room, good breakfast and brilliant on-site parking facility

breakfast is indeed on the pricier side, but well worth it, with lots of pastries, excellent

was lovely for a pre evening drink and the prices were very keen and in keeping with the local bar levels

wifi didn t work initially for me, but some friendly ladies at the front desk fixed that

i couldn't connect to the wifi.

good wifi as well

location, have stayed before, lovely staff, very accommodating, breakfast was lovely, the bar and terrace are very

was large, new, nicely furnished and with comfortable beds, and equipped with a full operative kitchen; even though there were no

well equipped kitchen

everything (except the wifi). (-)erraticy wifi. (-)wifi unsuitable for working purposes and very intermittent service (+) good wifi-connection (-)wifi was useless. (-)wifi was erratic. (-)wifi was spotty (-)wifi weak. staff enters the room to replace the water but not to clean the room

we traveled with a child with severe food allergies, and this kitchen offered an excellent freezer and an oven

comfy bed, great shower and the kitchen was well equipped