rooms are not very clean, there are no windows and wifi was almost not working

a bit run down, still beautiful. no breakfast available. room fixtures in need of repair.

the lobby decor, the free parking, coffee outside the room

bit of a walk, 3 blocks, to courtesy parking lot, but easy to load and offload in hotel parking bay right opposite lobby exit

herwise we would have ordered sandwiches

the availability for parking was two streets away

it s close to everything and the breakfast was

parking was 2 streets away, bathroom had a moldy smell

the parking is not onsite its near the property.

everything was walking distance saved gas and parking fees.

hotel in great location

good location, clean rooms and helpful staff. also parking included which was huge

parking was not ideal

their arrangement with the parking lot across the street was convenient and secure

was well situated

the view from the roof top pool was worth the stay alone

we enjoyed facilities, grounds, pool, breakfast, service and location

great location and ambience, amazing sky bar and heated pool.

no shower for guests before they enter the swimming pool at 1st floor, it s weird for a good

the sky bar has an incredible view

7:30am), or include a few items in the room as a mini bar or even milk/ cream for coffee in the morning so you can make your own

bar and restaurant are top notch

the pool and the grounds are beautiful

the pool looked inviting, a great way to cool off

trees, and hills with agave surrounding the hotel, the property is immaculately maintained & the pool is also incredible

while we stayed there it was raining so there was little to do, especially with kids

while we stayed there it was raining so there was little to do, especially with kids

pool was extremely cold unable to swim

t didn't have time for any treatments), and ate three

ride around the property on the horses, we had tastings at the distillery, dipped toes into the pool

beautiful property and grounds, the spa is beautiful and has great treatments. good food.

wonderful staff, unique place, excellent spa service

the spa was fantastic. the building and rooms were charming and spacious.

breakfast was a nice treat and included in my deal

hotel was simple with a good breakfast included

breakfast buffet was good.

location and breakfast.

breakfast time was amazing. friendly staff and very helpful.

it offers free parking and wifi.

location and parking, this is a typical mexican motel where couples rent by the hour

code scan for room service

24 hour room service

room service featured excellent food at reasonable prices

ordered a bottle of wine in room service

room service is terrible and the food is unpleasing, also expensive.

the parking, as you should wait for someone to open the doors.

friendly staff, and safe secure parking for our harley s

staff was very friendly. easy parking.

parking bad narrow street lots traffic and parking gated needs to get out the open not safe.

the bed, the food, parking

staff did a great job, room service was great and food was good too

i ate at sessions a few times

excellent room service

did the room service too late

room service ending

but the beds were excelent, the same the meals we asked in room service the meals a little expensive, it was very simple food and a little expensive, but

very nice staff. bed comfortable. room pretty clean. bonita restaurant good. room service fast.

we were going to order room service

overpriced breakfast for what we are

rooms require updating, feels old, ac wifi should be free

the room service, and the pool was also very

room service breakfast was delicious

great size pool and the buffet at breakfast was great

pool

near the gran plaza mall, 15 min from centro aquatico escotiobank, the pool was very clean, staff was friendly and helpful

the mattress was very comfortable, and the wifi worked well

room service was very fast and very good

nice restaurant and room service available all day

requested room service, they include the tip to the charge, not knowing it was included, one of our rooms

the swimming pool was a bit cold and a few times the jacuzzi was not hot.

the hotel is beautiful with pool and jacuzzi

no wifi

wifi was good for streaming netflix but not strong enough for a video call i had for work

the wifi was weak in our room

wifi, the staff was nice and tried to give me another network but did not work

slow wifi

the one night i was going to order room service, they said the restaurant didn t open for the day

room service 24hours

also room service gave us 2 bottles of water for two days at the beginning but then none for the rest of

v inexpensive room service

a plus, they have a restaurant at the first floor where you can sit and eat, as well as 24 hour room service

the laundry somehow smells not good and the dryer cannot dry clothes very well.

was incredible and supportive of my health issues and went out of their way to make sure my young kids and i had everything we needed during the stressful time

cozy environment with kitchen and large desk for working.

including refrigerator, little kitchen and laundry

good buffet breakfast.

the gym on the 12th floor was also clean and well-equipped, with great views

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

we had room service on the patio

problem was the room they usually clean the room at 6pm,the second was every time you call for room service was from holiday inn which they came with my meal cold,and then when i ask the first

this was due to a large number of children and young adults attending some kind of sporting or gymnastic event, not a big deal as the staff were super fast and conscientious in keeping the

while property not appropriate manner staff , wifi not work at all beside lobby area

great location and interior gardens and exceptional breakfast.

the pool was really cold and crowded, not one waiter to take a drink in the gardens or pool

friendly staff, large rooms, nice pool and gardens, good wifi connection

only complaint i would have and it is trivial, the beds on the pool view side are a little

warm pool, nice trees

all the places you may want to go, it has a central patio with beautiful trees, a nice swimming pool, and a mexican style kiosk where they host events

nice restaurant attached which delivers room service throughout the day

private parking inside the property. room service and good food.

room service also utilized plastic cutlery only

he also served us our repeated room service for drinks

cleanliness was really high standard and room service staff was very nice and helpful

room service was excellent

there are a lot of services such as gym, room service etc

room service was very friendly and attentive

staff, check-in, check-out, and room service was very professional and smooth

i also didnt like the fact that they dont offer room service

location and parking availability

humidity on the ceilings, walls had holes due to humidity, towels were so old and seemed dirty, wifi ineffective

no safe parking all parking out on the street on a super busy area!

wifi is not accessible in the room, wifi is not good at all

they charge me more. and they did not provide the wifi or tv remotes.had to go back for them

the rooms were very clean and the room service was amazing

wifi and bed too small

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

heated pool was definitely a huge plus

the pool, was nice and warm water. but the kids pool was disgusting .

swimming pool with no sufficient chairs. room service is late.

location is great, good breakfast, fast response from front desk and room service.

nice breakfast, good room service and nice meeting room.

room service people are not very friendly, they look at you weird

the size of the room is great and the 24 h room service saved me

they have room service till 11:30 pm thats great

i did like the safety. room service was good price.

and that s it but everything else i left without checking now officially i do not order room service so that s good but that s about it it was a bad experience thursday and even the

the room service menu could have had more variety

food for room service is not what you would expect for the price, meaning food looks so

room service delicious.

place, great service, room service was good too

the room service was really good and they accommodated us pretty close to closing

desk staff, manager, phone didn t work, no room service menus, no water pressure, no hot water, no soap in room

my room service dinner took 2 1/2 hours and three calks to arrive cold and missing the

room service food was okay

everything was fine. i really liked room service and house keeping.

everything was as expected, from reception to room service

room service is slow and coffee down stairs is slow as well

room service

staff and room service is great

was two different breakfast sections, one free, one paid

breakfast and parking

great parking, beautifil locayion near walking distance of great food and shops

excellent location with free parking. breakfast option exceeded our expectations.

room service quick and reasonably priced

room service it was poor we have to wait for our food hour and a half when i was told it will take

hotel so the shower was making some noise while showering there were no menu in the room to order room

great daily room service, the structure is not brand new but well

clean up the room service left out side all day.

room service came and tidy up the room but left the extractors off, this caused the humidity to

was food

i like the staff, room was clean and room service was excellent

iving) from

hour wait for room service when restaurant only had 3 guest