the staff was very friendly and helpful. breakfast was spot on. room service was very nice

i didn't like the room service.

we had excellent room service

the front desk person said all room service had left for the day very

requested room service after my 5 th stay out of 7 days

od was

a great variety of room service options

the room service wait time

staff was great room service was great ordering food was very prompt i love it

late night room service was excellent as well & the room was very clean and nice

room service never came to see if we needed anything

room service

the room service woman were a tab bit loud in the morning

they didn't provide room service every day.

no room service, hot lobby, terrible breakfast selection and coffee condiments

no matter who we spoke to whether the front desk receptionist or the room service attendants, they treated us with the utmost respect and patience always

keep overflowing the room had ants i ask for extra blanket and the manager keep saying that the room service people where not available

i had room service and she was very nice and the food was good

the room service, the staff overall, the pool was nice and warm and i slept like a baby

had ordered room service; a dish of chicken wings

a small getaway from the kids

a small getaway from the kids

please add waffles for the kids

no pool, it was out of service!!!!!!

pool wasn t working

best compl breakfast i have ever had

breakfast fine

customer service was great. breakfast selection was great.

shuttle to casino and staff very friendly.

close to the casino so ubers we re cheap.

no room service provided the next morning or new towels were replaced

also no room service provided, beds were not made between day 1 and 2, they did not even remove trash from

room service at all after 3 days of stay i ask on the morning for room service and the woman on the

excellent attention with the staff/great room service

the parking lot it s a little small.

-for the price well worth it if you re only after somewhere to sleep. -wifi was really good

free continental breakfast

didn t receive room service they just came to our room and ask if we need towels

i like the fact that it was silent no loud noise room service was great

.no room service

the sink had different strands of black hair around it and it looked like room service used a dirty rag to wipe the counter of the sink

no room service

the staff and room service were really nice

if i must get picky, there is no room service.

it was quiet so i was able to get a lot of rest room service could have been better

the location was great. also, ample parking.

comfortable bed, clean room, courteous staff, comfortable room over all, free wifi in rooms

very clean love the inside pool even though i didn't use it wonderful stay.

the indoor pool and jacuzzi was great!

avg cleanliness gym bike not working place is always packed with groups of minors roaming halls and leaving messes

pool

the location was convenient. it had ev chargers. beds were comfortable.

there is no room service

y'all should still do it but do it like room service

no room service on second day of two nights stay

wanted room service but phone looked like it had a disease

no room service

very spacious and nice equipped kitchen

excellent breakfast

breakfast was good

the beds need to be update and also the couch. the pool only gets sun in the morning.

staff at the front desk gave us a room with very easy access to the parking lot since we had 3 large bowling bags with 10 balls to move in and out

didn't like that the room did not have a microwave nor did it have room service

room service didn t have anything veg

quality of the bar food was poor. no room service facilities or coffee machine in the room

room service only on request

only thing i'd like to mention is no room service, and the bar closes early.

so not told to us prior to booking), room service barging into the room even with the do not disturb sign posted on the

room was clean and tidy, no room service for the 3 days we were at this hotel

room service for 4 days in a row

room service so the next day room was dirty coming back from waterpark with the kids

that nothing was allowed to be plugged into the tv

beds were very comfortable and the room service was very good

room service 6

wifi was not working too well that night, but staff say they were getting it fixed.

no shower cap. breakfast was so so

wifi and interent service failed to work

we did not get room service the intire time.

breakfast, daily room service, parking convenience and location

there should be some way to follow up on room service requests for filled before room service departs for day

proximity to busch gardens and the kids loved the pool

everything, i love the ice cream the breakfast, and the gentleman at the front desk was amazing

there were no vending machines. yes there s room service but i wanted a coke.

to the point where all me and my wife did was stay in our room and order room service

also there was no room service menu in the room

quiet room and were 2 doors from the elevator and could hear the street noise and noise from the pool area above

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

i didn't know going green meant no room service at all

morning coffee bar room service location

room service breakfast was not at all well prepared, nor was the menu accurately descriptive

room service delivery was disorganized

unique hotel with a small gym and nice restaurant and bar

room service and food options. parking was easy.

best french toast and cheeseburger through room service ever cheers to the chef

room service was ordered and delivered in a very timely manner.

breakfast buffet was very good. room service was great for something late. pool was lovely.

when we did order room service from the third option, there was a hair in my food and the tomatoes were mushy

with room service last time the food we ordered was luke warm even though we did complain not much was

room service wasnt as appealing as we'd thought. lighting is a bit lopey, but okay to deal with.

room service was not available and the restaurant was closed.

also no room service or in house restaurants

over priced

to covid, we could not have room service each day

the room service staff was great.

there was absolutely nothing to eat or drink and no room service

of the reasons why i picked the hotel was because of the room service and location

did not like the requirement of masks. didn't like there was no room service.

i miss the old school room service for food. it wasn't available 24/7 either

room service was horrible

room service food could definitely be better.

room service delivery charge of $5 on top of meal cost

valet were prompt and helpful, in room service was delivered quickly and the food was fresh

we're ordered room service for one breakfast and went to the buffet once

had to call room service about 15 times at one point to get in contact with the staff

room service needs to be improved replacing coffee tea etc also our room wasn t cleaned one of

didn't like seeing room service items outside the roons, on the hallway floor.

everything from location to amenities room service staff. all excellent

great pool and hot tub...really good room service for dinner.

like restaurant and bar bed was nice and room service great

had room service for dinner only, not breakfast, the only breakfast option was an all inclusive meal in

room service should always inspect their door openers before offering the room to a new guest

the person from room service was extremely rude and nasty

good breakfast, decent sized rooms , nice bathrooms . they also have a gym on sight

pool water was cool

pool and hot tub could have been cleaner.

friendly staff, clean rooms and good breakfast. every single person was extremely nice.

parking was a bit tough at night

good parking space

good area, free parking, comfortable bec

walked to cafe a block away. it was great. parking was good. easy to get to.

the one with the full kitchen came in handy

only 1 chair in room. it had a kitchenette but no place to eat. however, we didn't eat anyway.