didn't like that room service isn't noted that it's a third party company

sheet that's in the room for room service

the room service was choppy and wasn t done till 4-5 in the evening

nly when asked for it)

room and room service

room service was great

it was also nice that a mini golf putting green was available for adults and kids alike, nice

perfect location... walking distance to westgate district and diamond valley casino.

we were allowed early check in without any fuss

it's in a great location. pool area is very nice

ok enough of that we were told also at check in that the hotel was full so there would be no room service - cleaning for sat or sunday

it would be nice to have room service.

no room service - cleaning

really would like room service or hotel delivery services

also no room service we had to ask for clean

room service was good and quick

the room service was also timely and delicious

only complaint would be the lack of vegetarian options on the breakfast menu for room service

the spa was closed, there was no room service or on-site food, which is why i picked this hotel.

the bar and room service were amazing! so spacious and clean everywhere!

room service food was just ok, and kind of over priced.

there are 3 restaurants onsite, room service and a pool bar

room service went above and beyond

i had room service. they were fast and friendly.

the only disappointment was the room service food but even that wasn t bad, it just wasn t what we were hoping for when we

room service was great

spa tub in the bathroom. efficient heating unit. comfortable bed.

the pool area was always nice and clean

pool, staff, breakfast.

spa bathtub was slippery, needs slip mat or texture, but extremely relaxing.

wish it had a bigger pool. a small breakfast included.

i don't drink coffee. i liked everything the staff, rooms, pool etc

the exit door to the pool.

we were there for a fitness competition and the jetted tub was a life saver

pool was nice and kids liked it

kitchen came equipped, room smelled and looked clean

every room has a kitchen with dishes, staff was very friendly.

full kitchen

it's great having a kitchen in the room; we always like this as an amenity

we were on the top floor. parking was good. staff were very busy but helpful.

the staff was friendly and breakfast was good

pool was sunny and secluded

breakfast asked toast, could have had a better variety

breakfast was delicious

location of hotel, swimming pool and breakfast.

room service never came to room

was good but room service was very poor

no room service to clean the room had to change everything out myself

room service resuming

room service would let me clean my room

was hard to get any room service or customer service there was no ice bathroom didn't work part of the time the shower

never recieved room service not one night i was here

it was time for room service to switch out our towels, i had to wait a whole day and half the next morning to get

room service is not pushy

the door and frame where you could see outside through the crack and the tv wasn't connected to wifi

room service was a nice option

not tell us ahead of time that the rooms would not be cleaned because of covid so for 2 nights no room service

so much for room service/make-up

room service didn't clean 2 days in a row.

no room service, bar was four drunks at the front desk, restaurant didn't exist.

had to ask for room service or you had no towel no toilet paper and garbage no one mentioned on checking in that

love this h9tel but i guess if i had to nick pick, i wasn't able to get room service from the restaurant in the hotel, but i must note that i was ordering 30 minutes

internet access, swimming pool and room service choices was very welcoming

beautiful property very nice breakfast and dinner. very friendly

it was spacious and the pool was great for the kids

due to food allergies, i have to bring all my own food, so having a kitchen and full-size refrigerator is an amazing bonus

the room was very nice and the kitchen was equipped with anything you needed

the location may be an issue if you don't have a car. the breakfast could have been better.

was perfect size for our family, clean, comfortable, great place to wind down during our travels, breakfast was great, tons of restaurants near

very friendly and helpful staff. complimentary breakfast

room service was very poor when i got their my tub was black and the wall the sofa bed had hairs i

insuring that we had clean towels and our trash was taken out and offering the room service even though we didn't get room service with our stay

because i booked through a third party i couldn't get points unless i didn't get room service.

also, i love the free gym, swimming pool and hot tub they offered

they had a great variety. kids loved it

nice guest laundry

everything from breakfast, staff, cleanliness. the location was great, near norterra outlet.

big and comfortable with a very nice full hit breakfast

great breakfast. eggs. bacon. fruit.

breakfast manager perfect