beautiful property. nice pool

nice room and generally a nice place with many additional seating areas, small, not comfortable pool

wifi was good

private parking is available, it's on the backyard, quite spacious and easy to access

parking is free and a lot of parking spots available

staff excellent, secure parking

the room was spacious with excellent daily room service

there was no welcome pack in the bedroom, no room service menu, no tea or coffee making facilities, no drinks in the mini bar not even water

small beds when we asked por a big one, small tv, no mini bar, bar of the hotel closes early, no room

com failed to announce that hotel accept school trips and kids with special needs

it’s a nice, clean 4 star hotel with small pools for family and kids

daily room service, clean rooms 3

room service tidying room etc good

room service/cleaning came quite late every day.

room service everyday

did not provide food from the menu at the bar as advertised up until midnight or room service

the wifi password is different to the one in the welcome package so just ask - wifi works well

breakfast had to be eaten in the room due to covid restrictions but was fine

wifi was terrible in my room

wifi was very weak

strick rules at the pool area

friendly staff, good breakfast, garage available, quiet surrounding. easy check out

low wifi connection sometimes (( fridge didn't worke in our room (( (+) only the wifi did not work well (-)wifi interruptions

friendliness of staff was top level from front reception, to sky bar and cleaning staff

open bar on top floor excellent

is a perfect location for a family with small kids, it is a quite place; beach is a 5 min walk away, very good connection with valencia (bus,

great bar and restaurants all around

you got most everything you need very close by restaurant, markets, bar ocean etc.

room service was exceptional

the quality of the room service was good and whenever we asked for

bed, shower, and room service

i would like to have room service for dinner or lunch

wifi worked well, good breakfast

swimming pool is small but has good temperature water which is good for kids

the wifi was also quite slow

wifi and hot water pressure

we had wifi issues during our stay in which the connection was weak.

good wifi, good parking, nice restaurant staff

wifi sucks

was a bit noisy as lots of kids there

the poil was ideal to cool down in after a day touring and the breakfast was a comprehensive continental which catered for all diets and was very tasty

location, breakfast was lovely, comfortable bed, beautiful by the pool, would definitely

location, clean rooms, good breakfast.

asked for a bedroom for 2 adults and 2 kids and got 1 bed and sofa bed

cluding kettle) or order room service from reception

no tea/coffee facilities - either buy your own

room service and cleaning. location we could check in sooner

vast extra cost) from outside cafe downstairs

help your self no room service chargeable parking no concierge

room service very very

the telephone in our room was broken, and we were not able to use room service

no room service

room service perfect

old rooms, phone didn t work for room service

selection on food menu

accommodated us with an early check in. good daily room service...towels etc....good location.

cluding room service) there is a man at reception who clearly does not enjoy his job very rude and not

comfy bed, quick checkin and quick easy room service

the room service is cleaning the rooms every day, changing towels and arranging the bed

examples: no room service, since the hotel is overloaded with orders

during my stay, i ordered dinner through room service

no room service was available

out of order turkish bath, limited room service menu

but if that is not relevant, many facilites are close to the hotel

is charged no room service which is really bad timing of restaurant not good parking spaces not good and not

claiming to have 24 hours room service but they don't have

breakfast is super so does the room service

the room service was wonderful too

faster connection at an extra cost but all internet access should be free and fast as part of the room service

understand that it is hard to get food anywhere at 1am, but room service is not 24/7 in this hotel

service and a friendly welcoming message in our bedroom. room service was fast and very nice.

size of the room. room service food tasted horrible.

room service until 11am

wifi, trying to obtain room service menu

maybe it is a bit difficult to ask for room service in english?

ough options limited), mini bar items were

the room was clean and the room service was very reliable

room service entered room in the middle of the day for no apparent reason

roof pool was lovely for a toddler, access to the beach was very easy, room service was fast and reasonably priced

room service saw my partners birthday cards and when we came back there was a bottle of sparkling

was no room service and despite putting laundry as a service, when i enquired i was told laundry is done

couldn't get room service to bedroom

water, mini fridge, one block from the beach, lots of places a block away (recommend tapas bar for reasonably priced, great food- 20 for 3 courses (+) lovely bar situated on top floor and overlooking the beach (+)location by beach roof top bar breakfast included (+) the rooftop terrace bar is worth visiting in the evening (-)was no bar area if you just wanted a drink, we sat outside on the terrace and asked for just a drink to be (-)price of the drinks in the bar are extortionate

no pool, no spa so a bit expensive in that regard

some tea and coffee making facilities in the room and more information about room service

interacted with during our visit to spain all the folks at the reception including the folks for room service were super courteous, prompt and very very helpful we were

also wifi speed was really good

we loved the patio view of the beach and the spa bath was wonderful after a full day of walking

the hot tub/spa bath in the bedroom required a lot of water to fill and yet there were notices everywhere

i believe there is daily room service but we didn't use it

room service was excellent and cleaning was done quickly and efficiently every day

view room with balcony was great and view from rooftop bar was amazing

the reception area was welcoming, the rooftop bar was lovely as was the view, the ground floor bar/restaurant

get a better location nice walks up the sea front also there was a tram stop across the road and breakfast was

e got offered free mini bar and car park for the

had to wait until nearly 7pm at night to get to our room , when we eventually got to the room the room service team were still cleaning the room

room service was not the best

room service is only at selected hours and the menu offers a very limited choice.

never saw a star hotel charging extra room service for food ordered from the room menu

room was spacious, room service excellent

no shower curtain, water went on bathroom floor. wifi not working

it was very clean, but wifi don t work well in our room and it s very basic

hallway dark but litt up with movement, the air/ ventilation in hallway was very bad wifi

wifi is public

range)

service is slow the phone in the room is not connected- can t call the reception or room service

property is really nice, the staff is great, and extremely helpful, room service is fabulous

excellent staff and room service

lack of choice from room service as we arrived late at night

bar, no drinks machine, no restaurant room service was by telepizza, how weird is that

don t have a kitchen, so there s no room service

free beer if you didn t have room service for the day which suited us

room service

staff, victor in the restaurant a really nice fella, everyone at the desk were great, lady at the bar superb

no tapas on room service menu

maker in every room great location real room service great ocean view and a terrace to enjoy it on

the prices for food and room service was very high.

comfort, luxury, staff, pool, spa, room service, cleanliness

room service delivered an uncooked turkey steak - 95% was raw

also when ordering room service the staff barely spoke english, so it was difficult to

they gave me free room service for my birthday - slices of cake and drink; which i really appreciated

er half an hour for a sandwich and a dessert) but

room service pricing is cheap and the food is pretty good value for what you pay

staff and room service are very nice and our room was always clean when we came back

was lovely and with a wide range and staff were helpful and room service very efficient

excellent room service

ce we went

felt very safe, clean and well located. staff were lovely. room service was very good.

walk to turia,7 to center of arts close to the city center and marina room was very quite good room

wifi connection was not great

hotel, access without reception, good place, near kids playground, recommended for family

wifi was weak but it s not a big deal.

free wifi

the rooms were clean, the bathroom had shampoo and towels, the kids' room, with the 2 single beds was a nice distance away, with their own tv

room was clean and the whole hotel was quiet; the hotel is located in a good position and the room service is quick and efficient

really good location, friendly and helpful staff, daily room service , very clean

very clean, excellent wifi and nice choice of breakfasts.

wifi usually is much better. needs improvement.

the wifi often did not work.

at the hotel bar costs 3 euros poor room service

room service everyday which is positive

lack of either provisions for making a hot drink or extending the room service

negative about the property but room service in the evening did not open until 8:30pm

since in valencia it's not easy to eat before 20:30, room service menu was very helpful for us

place is so lovely, beautifully decorated, staff is unbelievably kind and friendly, coffee bar is amazing and we also rented bikes there, was so

only reason i giving it an 8 score instead of more, is that the wifi in our room was not working which was a bit annoying

downside as our room was on the front it was very noisy especially on saturday evening with the bar across the road and collection of recycling bins outside

excellent wifi easy check in

the wifi was also spotty and went out completely one night

we had room service on my wife's birthday and the breakfast was underwhelming

t pizza and sushi room delivery), not that clean, the bathroom looked old, i had to

i was told there are no room service facilities on a

slippers and bath robe in a 4 stars hotel, no room service

daily room service