convenient location to downtown springfield and my event. plenty of parking available.

room service bed was extremely comfortable

breakfast but did have a very nice restaurant which served breakfast and dinner and the hotel had room service

staff, room service food and beds are all first rate. best hotel stay i've had in years.

checking in i asked about room service they said menus was in room, it wasnt

was not a complementary breakfast and an automatically charged gratuity and delivery fee for room service prevented us from using onsite dining

comfortable to bring me or my belongings inside it was soooooo terribly filthy *received 0 room service *received 0 clean linen the 2nd night *0 facilities to microwave food *0 facilities to

also the room service workers are very polite and willing to go out of their way to make sure that you are

no room service was told after the fact had to request room service

room service took my pink towel

room service robbed me for $3,100 out of my purse

the breakfast was tasty too

little parking downtown for us and many restaurants were for younger crowd

sure if there was enough parking if the hotel reaches capacity; luckily, we were there on a weekday, so there was no problem

very satisfied with everything, breakfast included

let customers know is only 1 parking spot per room

room service after the first night and i was told that they were short staffed when i retrieved

i asked to have room service to empty the cans, and they said they would, but they didn't, and when i returned to

complete lack of room service and cleaning for our entire stay, even when we asked.

breakfast was excellent. room service and maids were awesome. very clean.

no room service unless requested 24 hours in advance. short staffed for cleaning rooms.

bathtub, no room service, no on demand/pay per view movies

only 1 roll foilet paper. no info in room regarding room service or pool location etc

there's no room service

no 24/7 room service

no room service for meals

no room service - not good for my hangover sat

no room service, due to covid, but the front desk was quick to bring towels and cups, when requested

appreciate no room service

swimming pool area was nice and hot tub jets were strong

inside pool is always a plus

beautiful grounds and common areas. extraordinarily good breakfast.

very cosy rooms with all the things- mini fridge, wifi, bathing products, robes, and a comfortable bed

the room also did not have a coffee pot so we had to walk through the rain across the parking lot to get coffee

the inn and grounds are beautiful and charming. the breakfast was fantastic! plenty of parking.

also, the breakfast was first rate

restaurant, that was adjacent, is excellent and provided room service to my room's private butler pantry

they had an area in the room that room service was put into so no one had to come into the room

love the fireplace, the room service access door, bed was comfortable, staff was helpful and friendly

as it was, they needed to associate with another restaurant so the room service menu wasn't very extensive

really liked the fireplace, shower, and looking forward to utilizing room service on our next trip

though the advertised room service was a bit of a stretch)

the staff was friendly and welcoming. the room service was perfect.

be desired, but the mexican restaurant made it work with accessible food

i really enjoyed the big comfortable bed and the mexican restaurant in the same parking lot

it was also cool that you guys had a laundry room on site

was a motel type of building and not much parking available near our room.

i would have liked to know that the pool wasn t open. otherwise it was fantastic!

the outdoor pool

comfortable nice spot to relax feel safe and enjoy their time visiting here in cottage grove, pool hot tube you want it, they got it, and always at a fair price

parking sucks