indoor pool,washing and dryer available to wash own clothes

shuttle was not available for transport to the xcel energy center as advertised on the website when

wifi was awful

the breakfast was great alot of options to eat and they stayed open until 10am

fitness room to close to my room lot of rumbling noise

room service did clean up the blood the following day after i spoke with the front desk but they

room service was great that came through more time did a very good job

room service was bad about cleaning

room service and front desk staff could have been more helpful, only the lady works in the

never get room service

limited hours for onsite restaurants during our stay and no room service

room service

excellent room service breakfast

sauna and hot tub were only accessible if you purchased a spa service.

beautiful and clean. gym was very nice. accommodations were great. staff was professional

continental breakfast was a little disappointing

breakfast offered a nice variety for both my husband and me and the location was handy to get

parking was somewhat limited.

cars and person's having long and load phones conversations in the parking lot in there car even when i came back from serveral arrands

that there was no breakfast.

good tv and wifi.

room service was quick and delicious

wanted room service but could only order in the

room service was better than average with nice staff

there also needs to be room service and some elevator music would be nice

in room service staff was very friendly

room service - prompt, delicious

room service breakfast was fresh, delicious and served with a smile

bed was comfortable, and the food for room service was fantastic

room service breakfast was delicious, and delivered very quickly

room service hours only went until 6pm. a little later would be nice.

also seemed annoyed with me needing toilet paper because when room service came earlier that day i had a do not disturbed sign on so i didn't get tp then and had

got room service if we asked

one could order room service from the hotel using the attached green mill restaurant, you could not do a room

we didn't get room service even after asking two times

the room service only cleaned the room once

room service was delicious

we would have preferred room service vs take out from the restaurant, but the wings pizza and chocolate cake were all good

everything, staffing, room service

there were alot of disappointed kids in the elevator

the lobby was perfect for game night with the kids, will definitely be

dayton room was not worth the price and being new to the bed and breakfast type of stay

cheese on my scrambled eggs and minimal meat at breakfast

breakfast was at 9 and an extra charge

great ambiance snd friendly staff; muhammad was a delight and the breakfast was delicious

the breakfast was delicious and the owner was super kind and considerate of allergies

stayed over the weekend), i want the desk

breakfast was nice with enough options to chose from

staff, breakfast, early check-in, shuttle, welcome bag, comfortable bed with good pillows.

facilities, room layout, breakfast area layout, grilling station

pool was broken, can hear between rooms pretty easily.

the gym was fantastic, best i ve ever seen in a hotel

elevator and parking lot

great staff, very convenient location, good free breakfast with hot choices.

excellent location, very clean and comfortable. very nice hot tub and good breakfasts!

ont desk, breakfast, and housekeeping) was friendly and helpful

the spa bath was awesome!

it has great facilities on site including a nice bar and

room smelled like marijuana spa i'm room was dirty

they allowed me early check in and late check out

pool and hot tub was clean and accommodated a good amount of people on the weekend for parties

check in staff not so friendly. couldn t get in room service for breakfast

they do not offer room service

room service and was told there was

no room service

room service was 20 minutes late.

e poor guy was out of breath on the phone

staff went out of their way for me, even

hot water, bathroom really small can hardly turn around, room service food overpriced and served on plastic plates with plastic flatware, can't even give

the room service worker followed me when i was alone and was hitting on me...

room service food was disappointing

hotel had a very comfortable room and excellent room service (i recommend their hamburgers (+)friendly staff, room service was quick and delicious, beautiful hotel (+) we ordered room service (+)in a convenient location, it has room service, and a caribou coffee right in the hotel (+)room service. (-)made for a very unpleasant atmosphere so we stayed in our room and had the rest of our meals via room service (-)room service was not available (-)toilet had mould in the bathtub,the room service menu was filthy with dust (-) no room service due to covid (i was there 3 nights) but that was ok, except i only had 2 coffee pods (-)linen was not changed when room service came to clean

wifi was hard to connect to

location is awesome and shuttle provided to airport and mall of america

location, cleanliness, nice room, swimming pool, had an overall great experience

no free breakfast.

not get ahold of room service through the hotel phones

breakfast, room service, corner room

quiet the view, room service, excellent food. i slept so,so good thank you

we ordered room service the first night and the food was excellent

excellent food in the restaurant and room service

my kids were monsters

my kids were monsters

thin walls & heard kids & dogs no matter the time

we asked them if there was a laundry room and for extra toilet paper

pool was great for the kids and not over crowded, which we liked

due to covid19 and there was no room service, i felt as it was not provide me with enough of towel and face wash

room service available

fantastic room service

ridiculous to half to order a sierra mist for room service and pay 5 dollars plus gratuity just

room service for a soda was pricy but other than that great!!!!

room service dishes sat in the hall to long

room service too expensive. i was sick and purchase a small bowl of soup for $16

room service breakfast from firelake was absolutely delicious

room service is great even the cleaning staff are super polite

beautiful dpacious room. friendly check-in staff and room service. wonderful spa!!!

0/meal) or a la carte items from the coffee bar

room service knocked and walked before anyone could respond

great room service staff and food

room service operator rude when placing order for food

looked like an old building and it smelled like an old building in the halls and room service did not pick up the trash outside someone s room until the day after

good breakfast, excellent room service

room service pounding on our door at 945am and barging in

room service must have forgot to lock the door after they were done

the customer service was poor and i accidentally left a bag in my room and there room service went through

the food choices and the prices in the bar/restaurant and room service we're very expensive.

no room service just for breakfast but had it for lunch and dinner

no room service

had room service and the gentleman who brought food was very friendly

excellent price nice pool nice bar great tv's

excellent price nice pool nice bar great tv's

we liked the shuttle service that picked us up from the airport

gym had a variety of items to choose from

that it seemed so new and clean. breakfast buffet exceeded expectations.

parking fee. gym equipment. breakfasr not starting till 6.30

nearby airport. hotel provides free shuttle bus, very convenient.

room service was poor

no 24 hour room service

filthiest hotel. not even 1 star. had no room service

cannot understand why, with the hotel not very full that there could not be room service

my favorite was the 24hr room service all the different food options and the food from there was great