room was comfy and quiet and laundry services were available and reasonably priced

the small bar and cafe were convenient

only 1h30 for spa no wi-fi signal in the bedroom

spa was closed on sunday when we stayed, which was a disappointment

spa included would have been wonderful :)

and facilities were great it would of been nicer to have the option of unlimited use of spa since we were guests

access to massage and treatments not possible unless booked in advance and use of the spa should be included in the room fee for guests

lots of parking space

pool is dirty, sauna not working, restaurant only open for lunch and weekend dinner

the pool was great and refreshing

the rooms, building and grounds are all beautiful and the swimming pool was opened for us to use

many thanks to one of the household staff who did our laundry late on a saturday afternoon

private parking, which is always a bonus

the attached bar served great coffee

location ok. a good bar called manolos opposite.

the hotel has a bar where you can have a drink or something to eat

restaurant/ bar was amazing

the bar and restaurant attached were absolutely superb

excellent bar and restaurant

slight comment, lady in bar area who checked in was not the friendliest

the bar and restaurant were wonderful and the staff were so

needed ice bucket but room service brought one up immediatelt

great to have room service and a restaurant in the hotel

the room service meal was fantastic and the staff were extra friendly

the staff are friendly from reception to restaurant and room service

room, very clean, comfortable bed, decent room service and excellent staff

the receptionist was friendly but the rest of the staff in the restaurant and the bar was a little cold towards

the bar had good cheap

man and lady serving in the bar were great

bar was very good

clean room. bar facilities ok.

wifi was fast and reliable

safe and big parking lot, easy to find

location, convenient parking that is mostly covered by trees

good parking, very close to the airport and 10 minutes drive to santiago but you can catch a bus

the grapewine roof above the parking

there's a parking lot right in front of the hotel to leave your car at, and the bus stop into the city is

good wifi, friendly staff and easy check-in

location, laundry and excellent management.

no food or breakfast but there is a lovely restaurant and bar in the village

good wifi

leaving a large number of people to eat at the hotel bar, which fewer offerings

we ordered room service, and the food was very underwhelming given they claimed it was

haven't tried the breakfast but the room service food was delicious and for normal prices, so i guess breakfast must be good too

so room service was closed

the room service

it was possible to order room service on the phone as our flight was late for the bar/ restaurant to be open

staff are great food lovely great dinner room and good views from breakfast room service very good and they smile a lot bedroom very comfortable

room service choice was minimal

ery good g&ts), and restaurant

hotel,nice friendly staff especially the bar man,nice food nice and clean plus good bus service right

of the rooms are good because of the concerts happening that weekend they even extended their room service hours

the room service staff as well were fantastic

room service 24 hrs

dining room part of bar which meant television was on while dining.

o

wifi was horrible- staff that checked us in was not the friendliest- or helpful after a 17 mile

set up, availability of food and a bar on the hotel

great place to stay in santiago. there is a laundry two doors down.

the coffee bar attached was very nice in the morning

good size room and close to coin laundry

the room was very small and the wifi failed for over 24 hours

bar open until midnight

i loved the free wifi

we enjoyed the elevator and the laundry services that were provided

they have a great bar connected with yummy food and drinks

he also owns a laundry downstairs which j found very clean and economic and easy to use since u cant wakt in ur

they also have a little bar that has beer and soft drinks

no a.c, no wifi, small breakfast

helpful staff and good wifi connection

- friendly staff - location - wifi was good

close to camino, wonderful and helpful staff, nice restaurant, excellent breakfast, very comfortable room, quiet, nice bathroom

breakfast could be better

dinner and breakfast in the restaurant

fantastic pool and gardens

r weddings or lager parties), it is a large area with pool, parking lots and a nice garden

wifi did not reach our room.

wifi in the room was intermittent.

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the wifi was decent too

dark rooms, old furniture, slow wifi in the room

breakfast served in bar was fine

wifi a bit hit & miss

wifi a bit patchy. otherwise no complaints

ideal for families with little kids, specially the small terrace which our little one enjoyed very much despite the cold

old town, the specific person checking me in was polite and professional, clean room, fast free wifi, clean

balconies, friendly staff, bird cage, fountain, room service, 12

late night revelers at the cafe / bar next door kept the noise level fairly high way into the evening

the parking is located downhill versus the entrance to the hotel, so if you travel by car with kids and luggage it is challenging to go uphill from the parking

friendly staff and an early check in

wifi a bit hit and miss

wifi was very, ver poor

location, room ok, wifi

poor wifi in room at peak hours.

poor wifi connections in room.

wifi was very very weak & waiter in the breakfast room wasn't friendly.

staff was very helpful with all our questions, laundry, etc

i would maybe come back for the good location breakfast was in the bar next door and it was good, plus you can go anytime you want without having to eat it to a

there's a cafe / bar attached, which is well worth trying

all other the place, amenities missing , no food available afternoon, smoking on the street, room service ,

we paid way too much for room service

the laundry service wasn't available, the room service dinner was delivered in multiple trips and wasn't set up in any way to accommodate the

for room service at the desk because of language issues over the phone and being told i had to ring it

one day the room service placed fresh towels on top of bide

the camino, this hotel offered everything i was looking for: elevator, ac, bathtub, minibar and room service

extras such as complimentary mini bar waters and juice

the location is great. there is no free wifi.

terrible wifi.

very very friendly staff who very kindly gave us an early check in as the room was clean when we arrived

once you are there, there are options for room service, massage, excursions and

laundry facilities right next door

wifi didn't work in the room. had to sit out on the stairs if you wanted to use it

noisy due to late night pedestrian and bar crowds

just that the bar in the room could be fill-up daily

the kids loved having a double bed each

rooms are located above a bar and on a busy pedestrian street and it gets pretty noisy until late

on sunday and monday the restaurant/ bar of the hotel was closed

dozens of bars and restaurants within the area

the bar downstairs has separate owners to the hostel and yet they were so accommodating

the hotel was immaculate with room service every day

location! coffee and 24-hour kitchen the best of our trip. beautiful place.

although there are no laundry facilities onsite, the laundrette nearby is excellent - even a garden in which to wait and

where to go and what to see close to main attractions and services shops groceries and laundry

wifi could ve been better.

great location, good wifi, friendly staff

they even were able to help with laundry which was so great after a lot of mud on the camino

location and early check in

everything was excellent, except the wifi didn't work

wifi was unstable sometimes

no easy way to get room service after paying $200 per night

room service is not available

fresh towels and room service everyday

were very friendly and engaging and allowed an early check in/stored luggage after we had checked out

the hotel itself is as advertised and we had a balcony overlooking a nice courtyard to dry our laundry

i would also like to highlight the brilliant room service team and the people who looked after me in the breakfast room

the breakfast was really good so we were bummed that we didn't make a reservation for the next morning

the wifi is good

not sure if there were any snacks / coffee etc available , or if bar available in hotel.

friendly and helpful staff, tasty breakfast, room is full of character.

friendly staff, clean room, good wifi, generous check out time.

little bar of soap for the w

great location, clean, good bathroom, quiet, good wifi

the room was comfortable and had everything we needed, except laundry

wifi in hotel

good breakfast, great room service for after dinner wine

air conditioning so we need to open the window and there s a noisy bar right at the window so we were not able to sleep

the wifi did not work in the room

the wifi rarely worked

coin laundry is expensive and only opens till 23:00

lovely breakfast helped me by organising a local taxi at 5 am for my return to the airport

arranged transportation and laundry service

15)

near historic attractions room was large, modern, and comfortable, parking building nearby, got early check in

left terribly early for airport and staff made a little breakfast bag for us to take

believe that was his name) brought me my dinner, he helped me

no info in room regarding services offered and cost. e.g. room service

tried to use room service twice

when i ordered room service one night, when luis

restaurant available, just bar snacks or room service which is quite expensive

our hospitalero was very gracious and made sure our laundry was completed and delivered before we left

aware - stairs lots & narrow; understand & know this is usual for santiago no laundry for guest use

laundry was available for eight euros, very comfortable, temperature was great, good location,

close to a laundry and restaurants

location, large room en suite bathroom! laundry facilities.

there was no room service, no one answered the telephone at the front desk

breakfast in the restaurant and dinner in the room were delicious, and the room service was prompt

not enough tea bag s etc, we asked for more and were told we would have to use room service for more

room service not 5* a little noisy at night

also, the hotel offered a wide range of services, including laundry service and room service

friendly and helpful staff, good wifi, rooms are spotless and absolutely charming 24h taxi spot right in front of the

superb location. very clean and bed really comfortable - easy checkin on line and late check out

also, it was strange that there was an entire coffee bar that never opened

free wifi does not work in rooms. we had to go to lobby to use wifi! just a minor inconvenience.

lovely room; comfortable bed; shower bar helpful to prevent falling while getting into and out of shower; limited street noise

polite professional friendly accommodating, i cannot begin to explain how amazing they were the breakfast was

was a lovely and ample continental breakfast available each morning with lovely local touches-cheese of the region, membrillo, freshly

it was super clean, good service and good breakfast.

was in a great location, peaceful, had an original modern design, the staff were friendly and the breakfast was nice

the breakfast was superb