the rooms were very clean and the pool was amazing to swim in

thin floors and they put a family with kids above us that made so much noise running around and playing with toys hitting the ground

bad wifi connection :

wifi was bad. bathroom was small. nowhere to put anything. lighting was low all over the room

thin floors and they put a family with kids above us that made so much noise running around and playing with toys hitting the ground

next day no room service,

problem at the hotel, no room service or room cleaning, pool is not that nice and the beds were hard as a

cold shower, broken toilet, broken ac, no room service, rude staff

pool was dirty no room service disappointed

their room service was nonexistent

hey should go to the garbage ) -smelly bathroom - no room service - i stay 3 days , they change the towels

expensive for what it was, no room service

towels -robes very old and broken

breakfast buffet. room service. gym.

even room service was delicious

room service, under the tv we had our suit case against the cabinet under the tv and the door

also no room service house keeping available during the stay so our bathroom smelled like vomit the rest of

ordered room service once and few entrees available

the room service was excellent and the service was above and beyond

no room service in 5 days! even after requesting the services, no one came to clean the room.

i ordered room service for dinner, it was delicious

room service is always an issue

room service was also very good and prompt

room service, no bathrobe as stated, refrigerator was warm due to ice accumulation in the freezer,

ordered room service for breakfast & dinner on the ipad that is included in the room stay

room service was not worth the price, we recommend eating elsewhere.

out of 4 breakfast room service was very late without a call back to room-breakfast in main dining room for 10 took a

breakfast was room service for me it was good but i guess should have more options

room service every time you purchase a drink at the bar

gym was a little dirty and disorganized. not up to ritz standards.

room service in terms of servicing the room was slow in that one day we arrived back at 3

twice for room service door tag on tuesday evening, never received and was not able to order wednesday

room service was great, but the dishes were placed on the floor, outside my room, as normal and yet

art ovation has a tablet on the nightstand that sends room service requests, is the alarm clock, and plays music

food, concierge, valet, amenities, staff, room service decor and just vibes

breakfast, no room service, ac not cooking properly, decor tired and worn, sticky spot on carpet next to bed

no room service available

ordered room service and the food was not bad- cheeseburger/fries

having room service done regardless of me asking at 6:30am saturday morning

room service

only thing i feel could have been better would have been to have room service/hot continental breakfast available but not really a big deal as we spent a lot of

was excellent - room service and breakfast buffet - great customer service from all employees ----clean

we forgot and left a shirt in the hotel when we left, hotel room service and hotel manager said they didn't see anything

beaches but ia not ao far either, you have to pay for everything starting for the breakfast and room service is excessively expensive

i get up at 5 am and did not want to sit alone in the parking lot in the

tried several times to get room service for breakfast for acouple days and no one ever answered the phone ,which was

room service, tray set up was missing items every day, such as coffee cups, spoons, etc

also due to covid the resort cancelled all room service cleaning

room service

beach room kitchen shower room service....everything

that i referred to this place because the convenience of the restaurant with amazing food and room service , it is close to everything

limited food room service. very basic breakfast.

we were able to order dinner and they provided room service leaving our food at our door

room service people didn t knock and walked in on my husband naked and just stood there before

clean facilities, modern design, lot of accommodations in the room, internet and room service, and overall, the amazing dutchman restaurant and shop, just that worth the trip to

the room service

room service food options were limited

room service - impressive

finally, i do think i prefer more traditional room service than the delivered grab-and-go, although the food was good

room service good. not enough regular coffee pods or water.

location, pool area and beach!

the staff was amazing! spa facilities are beautiful!

no room service no microwave

i can t wait until we go back to normal and we get to have room service every day

room service was only once a week

still no room service, even though the utc mall was packed and resturants full!

room service, you have to ask for towels several times

after asking for room service the day before i still did not get the service

found a cockeroach), i switched a room and things were out of service, too much

room service was great

also, requested room service one day, and they forgot to come

room service

the service from the staff

room service was fast

restaurant closed, take out due to corona virus, room service can be $$$.

room service was really prompt as well

the room service was much appreciated and also the

room service 1 day, lost water 2 afternoons for short time, they had a vender power wash parking

no room service or breakfast buffet

room service was great

hygiene was good and it was nice that there was a washing machine and dryer available to do some laundry

free shuttle to the public beach. free parking and free breakfast.

was great, from the facility, to the room, the staff and the out side bar by the pool

clean rooms and beautiful pool area

00 daily resort fee when main pool was closed $25

bar atmosphere, very friendly female bartender, great drinks and food at bar and breakfast were

beautiful, spacious, clean. wish we had been able to stay longer to enjoy the pool!