keep in mind that every airbnb in the area is more expensive , without offering you room service, breakfast or a pool area

the pool has a nice view on faial, and is beeing cleaned every morning

great location near the port modern rooms good breakfast

one room also had terrible wifi due to a malfunctioning wifi repeater

the staff was unfriendly, beds feel like they are made of concrete, bad wifi signal in de room

excellent location in faial. free underground parking. helpful staff.

this wasn't our case (we woke up early every morning), we found that breakfast time finishes too early (6h30-9h30) (+) great breakfast, comfortable room and pleasant staff (+) huge, delicious breakfast (+)staff, excellent location, met or exceeded all our expectations a really nice place, good breakfast (+)the hotel is very central in horta, very well reachable. good breakfast. (+)great location, very good breakfast, parking. (+) the buffet breakfast in the morning is enormous and delicious (+) very good breakfast (+) top breakfast, very quiet and a great location just in front of the canal (+) the room was well equipped, clean and the breakfast was very good

we were lucky to stay on the top floor, next to the indoor gym and with an excellent view overlooking the pico mountain

gym could be much better, 2 machines were out of service

of organization regarding the use of facilities, such as jacuzi and spa area

new year s eve my partner was super sick, so he ordered room service and it was denied

they did offer room service by advance arrangement

very good breakfast with a vast collection, good bar, good and quick room service, excellent staff at the reception who took care of all questions we had

there wasn't a bar snack menu running while i was there

breakfast was a buffet with lots of choice

very helpful staff, great breakfast , lovely view over pico and the city horta.fast wifi.

free parking

there a parking place to park for free

friendly staff, beautiful view at pico nad sea, easy to walk in downtown, very good breakfast.

it has a small parking spot next to the entrance

fatima and jorge are so nice with us, they also allowed us to make a laundry

helpful: she found us a car, she did pick up us from and drop off to the airport, let us use her laundry for free

with garden was great and wonderful: very comfortable, clean and with all you need ( private parking, the kitchen has everything and the shower is big) (+) handy parking just outside

great for family with kids with such good swimming and spa facilities

super comfortable room, quiet hotel overall and great breakfast

hotel has a wonderful green area, great for kids to have fun

breakfast, garden, heated indoor pool,jacuzzi, steambath and sauna

hotel has a wonderful green area, great for kids to have fun