keep in mind that every airbnb in the area is more expensive , without offering you room service, breakfast or a pool area

the pool has a nice view on faial, and is beeing cleaned every morning

great location near the port modern rooms good breakfast

one room also had terrible wifi due to a malfunctioning wifi repeater

the staff was unfriendly, beds feel like they are made of concrete, bad wifi signal in de room

fatima and jorge are so nice with us, they also allowed us to make a laundry

helpful: she found us a car, she did pick up us from and drop off to the airport, let us use her laundry for free

with garden was great and wonderful: very comfortable, clean and with all you need ( private parking, the kitchen has everything and the shower is big) (+) handy parking just outside

this wasn't our case (we woke up early every morning), we found that breakfast time finishes too early (6h30-9h30) (+) great breakfast, comfortable room and pleasant staff (+) huge, delicious breakfast (+)staff, excellent location, met or exceeded all our expectations a really nice place, good breakfast (+)the hotel is very central in horta, very well reachable. good breakfast. (+)great location, very good breakfast, parking. (+) the buffet breakfast in the morning is enormous and delicious (+) very good breakfast (+) top breakfast, very quiet and a great location just in front of the canal (+) the room was well equipped, clean and the breakfast was very good

clean rooms, friendly and efficient staff, nice bar and good restaurant

bar and restaurant staff friendly and efficient

rooms were located over the parking garage door

place putting gym on the third floor, jacuzzi in the middle of a room with a wooden floor

new year s eve my partner was super sick, so he ordered room service and it was denied

they did offer room service by advance arrangement

very good breakfast with a vast collection, good bar, good and quick room service, excellent staff at the reception who took care of all questions we had

atmosphere in the bar and restaurant was flat

indoor spa great, even if sauna/steam bad were not used by us

the pico view, large comfy bed, swimming pool, very helpful staff, breakfast

great breakfast, comfortable bed, nice pool

nice place to stay we liked everything: room, breakfast, location, view, swimming pool

was easy to find, good parking, friendly staff, nice pool, good views of the harbor, good breakfast

the breakfast was excellent

great for family with kids with such good swimming and spa facilities

super comfortable room, quiet hotel overall and great breakfast

hotel has a wonderful green area, great for kids to have fun

breakfast, garden, heated indoor pool,jacuzzi, steambath and sauna

hotel has a wonderful green area, great for kids to have fun