were totally satisfied with everything - parking onsite, wi-fi, and air conditioning were just as expected based on their listing

parking is included and a bus to city center is one block away

ample private parking in back of hotel

the bar is nice but in the breakfast room

there are a number of restaurant's in the area and a small bar in the hotel

check in was fast, nice room, nice clean shower, there was free parking which was a very big plus, the room was cozy at night and very queit

chose the hotel because i wanted a quieter area and hassle-free parking

hotel with comfortable room and car parking at the back of the property where the entrance is

nice, clean room, large private parking lot, huge supermarket just a couple of minutes by foot away

is so nice i was allowed to check out 1 hour later than normal, and the wifi is really

om service) are quite cheap, service is fast but without any contacts with the staff, very

convenient for the parking space the jacuzzi the room service is good and not expensive

a must prices for food

breakfast is not provided but there is room service

having to wait for several minutes before being allowed to leave or enter the parking area

room service includes daily housekeeping, so it's really clean

i just want to say a special thank you to the kitchen staff who sent my room service order to me late and were super apologetic so gave me a treat to compensate

snowy white sheets, soft carpet, beautifully equipped bath, room service

private balcony divider the front desk is not knowledgeable about religious services in the area room service and table service menu did not

room service was excellent. the food is delicious. friendly staff at the reception

location, size of room, bathroom, room service being a thing

the breakfast is quite good and very inexpensive

very clean place, good breakfast and very friendly and helpful staff

it was great, continental breakfast, superb staff,

it would be worthwhile for breakfast to take into account the needs of people who are on a diet, e

fresh towels and room service every day

the hotel also has 24 hours reception desk and a large private secured parking

free, private parking

is wifi but our room wasn't was too far from the router to catch the connection

free parking was handy as it is a very busy city & not easy to find a parking space

clean place good wifi safe inside parking kind staff

wifi had a weak signal and the breakfast was too simple.

friendly staff and secure parking

friendly hosts and coin laundry close by.

rather a long walk into porto. underground parking was a bit tight and difficult to access.

host was very welcoming and helpful, the room service even doubled our

everything especially staffs, wifi and nearby restaurant called augusto's

there is a possibility to do laundry at the place for additional money

wifi was terrible in the rear, detached room

many caffees, store and laundry nearby

wifi was terrible in the room

did our laundry for reasonable price

what pleasantly surprised us was the room service who changed towels and made the beds every day

size room with small kitchen, including fridge, stove, small coffee machine and utensils

utensils in the kitchen would improve the room

clean, nice shared kitchen area and good location!

was in the top room - ruby - for the whole stay and i had no wifi connection for the whole 6 nights i've spent there except for around 10 minutes on my last

room service didn't answer phone for ages & took 50mins to get a cheeseboard sent up :

��U

restaurant food was poor and there was no room service

breakfast and room service.

thanks immensely to room service who cleans extremely good

room is luxuous, the breakfast really cool and enough bed were good and the place near the metro and not very farm from

the breakfast was amazing and the staff was lovely

breakfast room was absolutely adorable, with a lovely view in the garden

breakfast could have been a little earlier no other issues

place with great breakfast

making sure every detail was perfect from check in to room service

room service until 11 pm

ot on the side of hotel but the opposite lane, call

staff was super helpful with the laundry service and refreshing the room

easy parking, right across the street in their controlled entry

also the wifi interrupted all the time, and i was working, so it was very inconvenient

stable wifi

signal of wifi independently on location

the breakfast was really good, we recommended it

only minor observation is about the mini bar which did not froze at all, however this has not caused any inconveniences

our room was left uncleaned for days, room service was poor, and the staff were consistently unhelpful

we got back to the hotel late one night and ordered room service which they charged us a high price for and the next morning i got really bad food

view is normal they mistakenly duplicated my room service invoice .

room service was disappointing, with low-quality food and slow delivery

price for the room service are fairly expensive given the local surroundings

daily room service

the room was spotlessly clean with room service every day

this was the weak issu e of the hotel. they don't serve breakfast and don't have room service.

room service every day, the apartment was relatively close to metro station, it was easy to find it

room service, great wifi connection, great tv channel selection

wifi signal is very good on the third floor

only improvement would be to reduce breakfast price as 10 per person is quite steep when you can get a croissant, pastel de nata and

room, staff, breakfast

good breakfast, nice staff, walking distance from attractions. everything was clean.

very friendly bilingual staff, easy check in, and tasty breakfast.

you can also find a restaurant inside the hotel for room service or sit-in

room service experience sunday, 13th july: unfortunately, my experience with room service was

staff was unorganized, they requested to pay some room service that we didn t ordered and also to pay the city fee, even thought i requested to

i was abruptly told there was none and that i d have to either go down to breakfast or pay for room service

great food & room service

what i really disliked is the fact that the room service cleaned my room exactly when i wanted to get in although i left the room in the

room service; cleanliness; proximity to metro

hotel was clean and the room service was in the good level too

friendly staff-modern super clean roos, good wifi. great location

wifi keeps cutting off

upon learning of our long stay, antonio upgraded us to a room which has a kitchenette area

room was well appointed with a small kitchen and sofa

house staff were exceptional told us where to go,where to eat, breakfast was great , great value for money will stay

the room was nice, with a kitchenette

om #2) had a small kitchenette with a microwave, coffee machine and fridge, which would make it very suitable for a

i would recommend to order other food of the room service

also no room service or any coffee station at the

small and ancient tv, no sign of how to call the recption, no sign for a menu and how to order room service

bad the hotel don t inform clients there is no food to get on sundays no restaurants nor room service

bar on level 1 - the one guy that worked there was lovely but wow the service is slow, the food

wifi was bad

intermittent wifi.

very old lumpy and stained, shower was the oldest i have ever seen and full of black mould, wifi not good overall very poor and not to

room was dusty , noisy , the wifi did not work at all on the second day , the bathroom was not clean and the carpet on the main

wifi signal weak on third floor. breakfast too simple.

eakfast and lunch), the swimming pool to the decoration

the swimming pool is heated and there are plenty of loungers and towels available

the food was also fantastic, one of the best breakfast we ever had in a hotel

amazing from reception to bar (gabriel) (+) we wanted to have a drink by the pool, so we went to the bar within the hotel and the bartender came up with the most amazing cocktail recipes for us based (+) we loved the bar for a night cap and the breakfast choice and quality was great

from the reception team, to andrea and the breakfast serving team, nothing was too much trouble and everyone was so wonderful and friendly

it was pretty clean and daily room service great

room service was not offered

room layout is warm, the bed is very comfortable, the breakfast is very delicious, especially the room service is clean and considerate

wnload: 0

bar was not a cosy place we could socialise when it was raining

breakfast was good and diversified over the week

the wifi worked well

beds were comfortable, the wifi was great and so were the air conditioners

very poor wifi connection.

breakfast was very poor.

i understand that in future, the plan is for them to move around the different floors and deliver room service, but that's work in progress

modern looks, basic but good room service, nice breakfast, young and dedicated staff

there was no food room service available.

they have an awesome robot that helps with staff chores, like bringing towels and room service

room service menu could have had a few more options on it but uber eats delivers to the hotel

on arrival even though they take a guarantee card - they then brought a pos in the room with the room service

we didn't have one in our room and didn't realise we could have had room service on the one o casino it would have been useful for example

room service plates strolling in the middle of the corridor till 10 a

the room service menu is terrible

this a joke

breakfast buffet was outstanding, offering made to order eggs, meats, potatoes, all kinds of coffee

food in the bar which we ordered which was sharing foods and finger food was not great

it's a pity they couldn't have rooftop facilities like a bar or pool

the spa & pool are gorgeous

jacuzzi and the pool were a bit cold, so we didn t stay long in the jacuzzi as even though it s warm it s not

room service was also notable prompt and professional

room service was fast and very good

the wifi is strong

breakfast was varied, fresh and plenty full

very friendly staff, lovely rooftop bar and clean rooms.

the rooftop bar and pool was amazing too

price of food - room service too expensive

2- room service is too expensive

i called for room service the last night of my stay, the staff had a little bit of an attitude

room service breakfast

had to pay to watch films , pay to have swimming caps , pay for plates and cutlery if you ordered room service

all the staff were excellent. room was warm , clean and comfortable. room service food was good.

food at the room service, expensive and not great quality

loved the room service, the fish was really tasty and loved how potatoes were cooked, soft and crispy at the

breakfast and room service are also expensive

excellent room and service. room service breakfast very good and promptly delivered.

the room service, and restaurant and bar staff were exceptional as also the reception staff

room service and restaurant were not expensive, average prices

very comfortable. room service was good too!

had to have a room service on bill taken if as didn't use this service

the room service food and the breakfast were great

room service was online order which was very confusing to complete online so we didn t risk it

no room service

lifts were very busy in the morning . outsourced room service

hotel rather than going out involves ordering from a local restaurant

no room service or food except breakfast. bar did not have finger foods.

rooftop was amazing and great room service

when we asked at reception for some normal tea bags and coffee we were directed to room service with the obvious charges

the room service simple cup of coffee costs 8 euros.

i ordered room service one evening and it was quick and very good

the room service meals were delicious

i am a sports lover, i noticed that the treadmill in the gym didn't worked

lovely service ,big nice clean room,delicious breakfast, pet allowed .

room is clean, the wifi works perfectly, one of the few hotels with breakfast included in the price

this hotel did a great breakfast. anyone booking should include breakfast.

gym and breakfast

no room service. beds on the hard side.

the fact that the hotel does not have room service

no bar snacks or room service for meals

walking distance from major attractions but quiet. good room service. good value for the money.

excellent location, nice bar and really comfortable room

the room service.

limited room service options and no vending /access to water or soft drinks from 11pm to 730am

everything. breakfast. restaurant. attendance. room service. rooms huge.

the gym needs more things

two separated rooms is big bonus when travelling with kids

options for room service.

room service is little bit expensive, additional 5 euros just for bring the order

room service very slow . 90 min for cheese platter & bread...

nice touch when we arrived shortly after, room service with bottled water and chocolates

and confy but only two separate beds put together - very good standard for 4 star hotel; rooftop bar was closed because too windy; wifi so so and need to insert login all the