breakfast has very few variations from one day to another, but it works out

the staff was exceptionally kind and accommodating. great breakfast. lovely, clean room.

great beds, excelente mexican breakfast and comfy beds

the room wasn't very clean. breakfast some days was not good.

was an on-site restaurant but there were several restaurants nearby and there was a complementary breakfast every day from 6:30 - 10:00 a

the room service food made me sick and i threw up all night, wasn t able to get much rest

i requested a coffee for room service and i never got it.

didn't have time to use them) the

beautiful room, with a very comfortable bed and nice room service the garden and pool looked really nice

the staff on reception are rude and room service is slow or non existent

room very clean, kitchen excelent. a lot of space.

gym was enough for me

bed and pillows and parking space

room service, restaurant closes so early

friendly staff location laundry room pool food room service menu

ordered room service and the burgers were not cooked thoroughly

additionally, we really appreciated the available parking space, the availability of the pool and the convenient location, close to juriquilla

excellent breakfast buffet included.

the breakfast and location

pool requires maintenance

location, parking, shower (good pressure, hot water) poor ventilation.

* room with refrigerator and kitchen helps a lot

one travels with kids, the only thing they want is a swimming pool

we went down to the gym since we couldn t sleep and front desk switched our rooms again

good location and gym. the rooms generally were well kept, clean with good linens

the room, gym, facilities, everything was great

the gym is also sufficient for basic fitness training

breakfast, gym. suitable for business trips, not so much as a vacation.

breakfast bread could have been a better quality.

breakfast was good

breakfast was good with lots of variety on offer

good parking lot, coffee shop near

everything was good accommodation breakfast terrible

room service was outstanding!

pool was very cold and restaurant closed at 10 am on january first

good breakfast, proximity to tec de monterrey

breakfast was welcome but unimaginitive.

during breakfast kept looking at their phones instead of paying attention in the guests needs

comfy bed, great room service menu, a very pleasant night sleep

mostly friendly staff. awesome room service. nice pool. good drinks from the bar.

buffet breakfast, location, bar and service

excellent breakfast bar and very comfy

my kids enjoyed the pool

breakfast is not quite good, one earphone left in the room , they didn't find

great room, great breakfast buffet, espresso machine and free cookies on every floor.

travel to querétaro mx and tried different facilities and so far nh was the best place to stay breakfast was my favorite

gym

the parking is not exclusive for the hotel and is open to the street , do not seem to be safe at

and spacious rooms, tv cable and wifi, hot water, toiletries, comfortable beds, attentive staff, car parking inside the

there is no parking on site but secure parking is provided very close by

the pool to cold

they say they have a pool

it would be nice to have the pool open 24

no issues with the wifi

didn't kow there was a breakfast

room service was a plus

the room service was superb and the room was cozy and clean

biggest problem is the security and noise conflict between a roof-top public bar and restaurant on the 4th floor and rooms below

the hotel itself is beautiful and charming and very comfortable and the free breakfast on the rooftop restaurant was so convenient and delicious

the breakfast was superb

the restaurant had inane breakfast tv.

location, private parking, clean rooms, comfortable beds

location / parking

very good and not expensive restaurant open for breakfast

the hotel was very clean i ate breakfast in the hotel this morning and it was good

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

beds are stiff, short and not so comfortable. barely any wifi in room 107.

very cute patio and design good wifi outside the room very nice & friendly staff

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

also the wifi didn t work at times

also the wifi was iffy

i m would have been perfect if they would have room service, there

didn t get room service

lack of room service, no drinks nor food available

room service, needed more.

we really missed the room service. or at least a bar where we could get something to drink.

spa facilities off the main reception

spa was being remodeled so there was very noisy

area, and it's actually a holistic hotel meaning that they have sacred geometry and nice relaxing/spa music and the colors are aquas and blues which make the place very soothing, perfect to relax,

noisy at weekends nights. breakfast could be more generous.

the breakfast

hotel was quiet, the staff was friendly and helpful, someone was at the desk 24 hours a day, the wifi connection was good, the shower was great, the bed was reasonably comfortable

we loved having so many delicious options for room service and drinks

owers, steam room and jacuzzi especially) need a renovation, re-modeling or upgrade

room was very comfortable, overlooking the beautiful pool

spa on the third floor is very nice with several massage and facial rooms to accommodate several

nice quiet place, nice spa facilities, friendly staff.

great if you are driving because parking is included

location, excellent staff service, always attentive to the needs of the guest, excellent parking service

the kitchen was very poorly equipped

excellent location, big room with kitchen.

kitchen had very minimal utensils and no supplies

hotel is beautiful, comfortable and we got a very good breakfast

reserved a room for three adults and paid extra for breakfast well when i got there they didn t even tell me about it

breakfast, no restaurant, no air conditioner, no water in sink and the most important is no

breakfast is offered at 8:30 am it was never on time

no electric outlet to charge cellphone or laptop. poor wifi connection.

wifi did not work in the room

wifi in my room did have a connection to the internet

no wifi, they didn t give us a conditioner i couldn t work from my room on my computer

wifi in the rooms didn't work, my toilet smelt and lingers in the main room

also #202 gets you pretty fast room service

room service was also available

it was very quiet & had a restaurant down below with room service!

didn t like my phone didn t work to call front desk for room service

wifi is very good

hotel is clean, comfortable, great room service and friendly staff at the desk

room was very large with many extras that i didnt expect like a functioning kitchen

we had many( wine glasses,wine,ice, laundry services , dining, etc)

valet parking

room was large since we booked a master suite with a kitchen for a week

neither the wifi nor the tv worked in my room

cold a/c in the room and internet works well, both wifi & wired

wifi didn t work, the tv was not working either

poor wifi, no gym.

wifi worked well

staff is nice , wifi is good

comfortable bed, good working wifi, very clean and a shower with good water pressure

good wifi

the wifi is fast and there is lots of hot water

good wifi

location, staff, ac, shower and wifi work well

bed, great quality linens, towels, bath products

the 24 hour honour bar was an added bonus for weary travellers

the honor bar was a nice touch

good location in centro. 24 hours staff on duty. spa on upper level. lots of patio space.

the hotel has a lot of beautiful spaces to hang out and have breakfast at

pity there is no breakfast, but enough restaurants on the side

wifi never work fine all time i have to use my own internet and i pay for the service i didn t

i didn't had breakfast.

breakfast included but at another hotel 15 mins walking away. breakfast poor and bad

great location in el centro, excellent wifi in room, spacious bedroom, lots of space, big comfortable bed, several windows, great lighting

variety)

breakfast was included in my room rate and was exceptional

were only 2 breakfast choices

design is beautiful, right in the city center, liked the facilities incl a huge rooftop terrace, gym, and spa, patio, cafe, bar, etc

gym was extremely hot! couldn't complete any training session.