the small pool was drained. noisy location.

pool chairs were not comfortable

private parking

coffee in am, pool is the size of a bathtub

pool and internet were not working

the pool was great, well maintained and a good size

the property was walking distance to everything. the kids loved the pool.

the property was walking distance to everything. the kids loved the pool.

the pool was dirty

pool was lovely, quiet in am, rooms and beds were great

great facility and location. rooms are great and pool is wonderful.

the hotel is very old and, the first thing that i didn t like is the hotel said that has parking but it has 3 places outside the building for all the host, i could hear everything from

quiet, staff spoke some english, had a nice pool, staff was really nice good location close to crecucita and walking distance to beach

strong wifi

the room window was next to the pool seats, it can get noisy. avoid this room

we stayed here for eight nights and loved our room- very very clean with daily room service, lots of storage options for luggage, excellent a/c, and even a small tv with good

the wifi was weak at times .

great staff, clean, comfortable bed, wifi worked,great location

wifi is excellent by the way

wifi was also good and fast

no fridge in the room ,pool was not clean as in could not swim in it.

first room we got was above the tables along the swimming pool and was very noisy

room was noisy. lots of noise from the pool. pillows were terrible

wifi is not available in some areas only in the pool or reception

near a big supermarket and the beach lovely swimming pool.

wifi in the room

hot shower, good wifi, very clean

we arrived early morning we got early check in with out any extra charge

w) restaurant on the top floor

hotel wifi was not so good

pool is nice. could be cleaner.

additionally the hotel was very loud from road noise and pool goers

the restaurant and bar staff change the tv to english music when they can without being asked

pool hrs control; 22:30hrd max. each room should have small fridge couple bbq available

was a very busy weekend and as such the pool seemed a little cloudy and could have done with more cleaning

although we didn t use the pool, it was clean, shaded and inviting

we didn't go to the swimming pool on the

was very comfortable, good hot water and pressure, very reliable and fast wifi

wifi was decent, aircon & fridge were nice to have

is only there bars ,restaurants, vendors until 11:pm the hotel was great 2 bedrooms suit with kitchen and living room

the room was spacious and the pool was nice.

ar the pool)

wifi was very slow or unavailable. no real common area to relax

amazing value for money. it's like a resort for the price of a hostel. nice pool, beautiful room

great pool

my friends and i enjoyed the hotel. the staff was very friendly. the pool was small but nice.

it's a beautiful hotel with a lovely pool

view from the balcony (room 402) was overlooking the parking lot (+) they had a secure parking spot (+)property was clean and lots of parking. (+) parking on site was handy

rough to swim, so the pool is a nice option, its not deep and half of it is shallow for little kids

beach nearby, walking distance to santa cruz, really nice pool, comfortable room with balcony

pool closes at 9

they had a pool nice atmosphere and gated for your safety not that it's somehow not safe but if that's your

staff were unfriendly, pool was filthy,

pool is nice and both my sister and my husband and i had big beds

pool is very small compared to photos and very crowded in the afternoons, basic facilities in

was super friendly and provided excellent room service

room service needs a bigger menu selection & a small fridge in the room would be fantastic.

wifi was weak at times

parking is good too

parking

room service every day

in the room 401 we don t have signal or wifi

the beach is absolutely beautiful, and private, then there a huge pool, sunloungers, umbrellas, kids activities and the best lunch buffet we've ever had

no sun on pool ever. food atrocious. run down facility. concierge spoke no english.

breakfast had good selections

we ordered room service on the evening of february 28th and it was delivered promptly and pleasantly by the

some drops of water just came out so the shower was pointless, the bed sheets were dirty and room service cleaned but didn't bother to take those disgusting sheets away

by families with screaming little kids, staff nowhere near as friendly as other mx hotels, mechanical problems in room, and way

it's also where the wifi is best

we ended up switching rooms as there was a big party going on at the pool, so nice of the staff to move us to a quiet room

smoking around pool area was allowed in a designated area

kids pool quite crowded

la tortuga resteurant & bar staff there are not nice reception desk staff at nigth no good

the breakfast/lunch/dinner buffet restaurant dona rosa, is run down

the swim up bar and waiters were really nice to have

breakfast was okay.

accessibility, staff, pool, large rooms, large bathroom, comfortable beds

the pool, breakfast

two swimming pools, one very small and larger one by the bar with a picturesque backdrop of a flowering rock

location and the complimentary breakfast every morning. and the very clean pool.

best of the place was the ac, room service and the cafeteria

24 hr room service was awesome

65 dollars more for a kid although in our voucher from booking it was written free of charge for kids using the room facilities

all had like a tanning deck , 1 foot deep so perfect for families with little kids

there weren t enough pool chairs and people were running around trying to steal chairs

prices of food, room service, laundry etc are totally exaggerated

the saff, my view, room service

front desk, room service) suggested to update and change the phone

we left without our dinner & had to order room service

the room services was

the included breakfast was good

comfort. parking. good wifi. friendliness of the staff. view of the ocean. buena ondaud83dudc93

the pool and bar service is not great

beautiful bay view. pool was lovely, staff was amazing.

the lemon tart at breakfast was very delicious and the staff went over and beyond to take care of anything we asked

beautiful on site spa and gym

lovely staff, great pool, yoga room, gym, spa, restaurant and beach

super comfortable beds, luxurious towels and spa robes in each bathroom

t pretty) and separated from the beach by a row of trees and small hill

lovely staff, great pool, yoga room, gym, spa, restaurant and beach

room service took a hour and a half and we only ordered coffee

& the cleaning ladies & room service people were also amazing

like the room service

room service always forgets one thing or another

superb buffet restaurant for breakfast and lunch, amazing views, clean and all staff friendly

excellent restaurant and staff. great swimming pool and service over all.

lovely pool

would suggest to add some coloured tile or paint in the pool to demarcate the steps

bar would have been nice as restaurant/bar is closed each monday

the roof top gin bar with a view of the pool was a nice pleasant area to have a drink in the evening

little maintence on some outdoor facilities and pool was losing tile

was incredible, cute pool area and traveler vibes

the beach is very close, equipped with a bar and restaurant

location close to the sea, the pool, which we had to ourselves coz there weren't other guests at the time; the staff kind and

outdoor space & pool are really nice

pool is amazing

comfortable apartment with kitchen, with all equipment you may need for holidays stay

used the kitchen for lunch and most dinners

the pool is lovely but if you want to swim in the sea it is too choppy and getting to the other beaches

were in room 1 which was bottom level and closest to the pool and kitchen

room service with private pool

room service with private pool

enough to keep the water and a couple of drinks cold, perhaps not necessary considering that the bar by the pool was just a few steps away

the view is amazing. the pool and scenery and quietness.

loved the privet sweaming pool and the view to the ocean was wow

the swimming pool is lovely and the views are fantastic

absolutely fabulous location. beach wasn t swimmable but so beautiful, and pool was lovely

our faves were the beach hammocks and the infinity pool with built in seating

peaceful, food, comfy beds and wifi.

the pool is great, as is the game room