cofee machine, way too expensive to order food by room service

cept the pancakes) and reliable taxi

i requested through room service two bottles of water and never got it

design; large size room, clean; daily room service; friendly staff; delicious food offered

staff very polite. great pool view and delicious food

friendly staff, comfortable rooms, great location, and good food from room service

great parking space.

staff was nice. breakfast was delicious

friendly staff. clean accomodations. included parking. ubication. nice restaurant.

breakfast was good.

value clean good wifi

the wifi was great

needs a tv, wifi drive me crazy, clean and modern.

delicious breakfast

pretty inside and breakfast was good

no coffee maker in room and no coffee available until breakfast at 9am.

also the outside pool and jacuzzi were not very useable as they were usually full of dirt

nice pool and amenities such as a gym

wifi worked well

nice pool and amenities such as a gym

the lobby area, bar, patio, pool and gym are all very nice

breakfast tray was a nice surprise.

their rooftop restaurant is open only certain days and only for breakfast on sunday

samantha and cesar truly set the bar high for any other hotel experience

is no breakfast at the hotel, just lunch and dinner

breakfast should be included in the hotel rates

while the breakfast was good - i think it could have been better for the price.

the views from the patios and the hot air balloons, to meeting new friends at breakfast, made it all the more quaint

the layout of the rooms/apartment room and cover parking

breakfast so-so.

not only were we able to check in early, but we were also offered an extra breakfast, which was such a thoughtful touch

breakfast was very good each morning

liked everything; included breakfast each morning.

the included breakfast was very good. the buffet was excellent.

nice location, parking included, really nice staff, included breakfast was delicious and in a beautiful garden, everything was very neat, slept like a baby

room looks out on the property's beautiful garden, and breakfast and other meals are served on a covered patio

room service was terrific, and the grounds/facilities of the rosewood were outstanding

room service was a little slow

simple room service orders were repeatedly wrong and wrong again

just an excellent hotel the roof top bar is fabulous.

i had a fabulous massage and recommend the spa as well

i didn t like that the pool was cold

the pool was not suitable for children.

the garden is so peaceful, as is the pool

knowing our dilemma, jorge allowed us to have a late check out in order to be comfortable until the bus arrived at 3:00

pool was very dirty, not usable

clean and with everything you'd expect from a hotel of this type: free wifi, shampoo & gel at the bathroom, coffee machine

wifi was spotty

parking

wifi was good but not super fast.

lots of parking, great restaurant on site

beautiful decorated, stellar location. amazing rooftop pool

breakfast was good, but everything was a little expensive

the breakfast was amazing and this was probably the cleanest hotel i've ever been to

the pool is a stunner - it's on the rooftop with a view of the entire city including the parochia

we were not able to take a drink from the rooftop bar to the adjacent pool area.

minor wifi problems.

breakfast was always perfect

the wifi did not work in most locations due to thick concrete walls; had to go to the hallway, garden

we enjoyed using the gym and rooftop patio daily

parking was free and secure with easy access

polite staff and their honesty, breakfast

no parking hotel

coffee at breakfast

parking is a block away at another hotel and is not

doesn't have parking, have a convenion with other hotel but need valet parking

we enjoyed the rooftop bar and deck, which just happens to be next to trees with dozens of nesting great herons

the separate living space with the pull-out sofa bed was just right for the kids

the breakfast service is excellent, on some days it was a bit slow, especially when it was not a full

my kids are 21 and twins 17 we had seperate rooms that were next to each other

the rooftop area was lovely and the pool enjoyable even if small

breakfast service was the best

was expecting a continental breakfast, so a choice of eggs, meats and fruit was a welcome surprise

location, walkable to everything, delicious breakfast, friendly and helpful staff, comfortable bed, spacious

only thing i did not like was the parking arrangement.

the breakfast was excellent and the staff were too.

the breakfast

warm, friendly helpful staff excellent daily room service great breakfast wonderful location

breakfast was delicious and included with the room. staff was very friendly a d helpful.

parking on premises, but they work together with a parking lot that is very close

parking is a block snd and a half away from the hotel

the breakfast included with the room was too small.

parking is good and convenient

wouldn't work in my room and had to sit in the bar for work and research

the hotel but they wanted to charged more, i pay for breakfast and they say it was not included with rate

it had a mini-golf course and a playground for kids

provided for the waiter ruben was excellent he did everything to accommodate our needs, and the pool temperature was perfect , we enjoyed our trip so much that we will be

room service was prompt but the food was a bit disappointing

additionally , menu items for room service, it says it comes all as a package, however when we noticed we got only partially

rooms were very spacious & clean, the staff was very friendly & helpful with getting us taxis and room service was very

the rooms are great, beds comfortable, spa is nice

the massage in the spa was excellent! my compliments to luz and silvia.

the breakfast was perfect, the staff was really nice and helpful

breakfast ok staff great location great room terrible shower very bad

they provide breakfast which was always excellent

breakfast was delicious all 3 days

sights with all the historic atmosphere (church bells to wake you in the morning for breakfast), parking possibilities just around the corner, friendly people (always with good advice where to (+)located, good breakfast (crossing the street), parking service in a nearby location, good front door (+)really has an excellent location, you are at walking distance for everything, even the parking lot, that is included in the room charge (+) parking is free but is about a block away (+) the parking is very close and included in the rate, which is quite good since parking rates are high in (+)parking is included and easy to do (-)no parking in the property, very small rooms. (+)nice location, close to everything, free parking two street down. (+)you have coffee all day. the parking service was good. (+)parking service and the coffe service in the reception. good rest in the beds.

early check in

just the pricing was steep compared to the facility and breakfast

breakfast was included, there were only two options - eggs or chilaquiles, fruit or oj, and it came

excellent complimentary continental breakfast

bed was very comfy, breakfast was underwhelming, lacked flavour

we were also served breakfast on the terrance both mornings, it was such a treat

the breakfast was amazing

very nice bar on the terrace

breakfast was not up to standard

room service food was beyond terrible

the property itself is a dream- the pool is to die for- cute bar- great food- we ordered room service twice and both were my

room service: stay away from continental breakfast

the spa could have more facilities if i really need to find an area of improvement

the room was beautiful we had a terrace with view of the town and a small pool

the staff, and maid room service were top notch

internet and wifi intermittent

the wifi internet connection needs an urgent upgrade: no internet in the rooms, only in common areas

wifi was bad

extra charge)

:) breakfast was excellent, rooftop bar and restaurant have the best views and great servers

good location and helpful staff. nice rooftop bar and restaurant with a nice view

breakfast was a great every morning, our server diana was a pleasure

bar is cozy and great drinks

if you require a spa at your hotel, stay here and get a

roof top restaurant is outstanding as is breakfast

the bar had the best view and the rooms were not noisy at

location, rooms, breakfast, people, design

valet parking was also included - we rented a car from mexico city and drove in so was nice to be able to

breakfast was included and there was a very broad selection

rgaritas, wine, breakfast suggestions, etc)

the gardens, historic buildings,decor,view and breakfast!

the staff was very kind, the breakfast was fresh with different options everyday served in beautiful ceramics

the experience would have been better had the place had a pool to cool off

breakfast was delicious, service was very pleasant, the place is beautiful