when i asked if there was room service, she offered to give me accommodations (blankets) on the spot (for my grandma) and

parking is ok.

pool was closed and laundry was closed

parking is fair, not for front entrance though.

me accommodations

i did not like the lack of room service

no room service with my 2 days stay

the staff was attentive and polite! the room service personnel were attentive and friendly!

i loved the lower floor room. they had plenty of parking.

price was right lot of parking

their wifi didn t work at all. and very weak at&t signal.

wifi was terrible

wifi never worked but it was fine otherwise

wifi worked with no problems at all

the only complaint was room service coffee was very bad.

we didn't like that there was no room service during the week, and no microwave in the room.

restaurant/room service hours were pretty limited for a place that is somewhat secluded

downside was the room service/restaurant

loved the room service breakfast, although quite expensive

parking area could use with a few more lights.

room was clean and you could tell it had been remodeled recently. plus free parking.

small parking lot

spacious parking lot, an elevator

easy access plenty of parking clean, quiet, no heavy traffic.

ample apartment

location was good. nice to have a kitchen.

you can t use the kitchen and there were not enough dishes

parking

no parking for larger vehicles

the front desk staff was very good room service was timely and likewise very good

convenient location, good room service, they gave us top floor which was nice.

room was clean, room service is good

wifi services are appalling

the kitchen for breakfast is too small for alot of

very slow room service

staff from the front desk to the ladies that clean and the gentleman that brought up our room service all were a delight

room service daily made our beds but did not remove dirty dishes or pick up trash that was outside

room service food was just meh

cable tv was not working,room service food was cold and be prepared to pay an extra ten dollars for parking

friendly staff, room service daily, free water and snacks.

had what i needed. great room service. comfortable bed.

room service was thoughtful & great, always knocked & asked what i need

room, clean and good wifi

room was small and parking was tight

only issue was the food from room service was bland and chicken was cold

we called the front desk or when we tried to order room service, we always had to call a few times before we were able to reach someone

the room service food wasn't very good

arrived late and room service stopped at 10 so other than the snacks in the room we didn't have access to any food

food. room service is consistently poor.

were a bunch of extra charges and taxes on both the room and room service, and while this is common in the us it does vary with different hotels

the room was so comfortable and room service was great. i recomend the red velvet cheesecake.

room service and housekeeping staff were incredible! the front desk staff were so great too

the room service menus was terrible not even diff kinds of pizza or humus and veggies

room service is a tad expensive once the 21% tax has been added

room service was very thorough and the whole hotel is very clean

the fireplace in my room didn t work. no wifi.

breakfast was yummy

the breakfast was the best

the breakfast was really good, the rooms are clean and cute.

room service, i couldn't find a dirty thing

we ordered room service and the food was 1st rate

the room service is for dinner

no room service for food had to go down and get it

well appointed room, friendly and helpful staff, room service was fast and accurate.

that we were close to monterey's main sights but we also had the hotels delicious restaurant for room service and the coffee shop on the property was wonderful as well

ordered room service a few times, which was fast and delicious

the food and room service was wonderful

by the time room service brought my food to the room it was cold.

ordered room service which came quickly

the room service was great

everything was great. no dining area, but it was nice to have room service option

room service was great

the breakfast was pretty good and room service from the restaurant was convenient and tasty

good food from room service

room service was wonderful, bed was comfortable, the bathroom was spacious and modern.

the room service and bars were closed which limited us in our trip

it was a big bummer that there was no room service as their restaurant is under construction, but we ordered food to be delivered and it

everyone from the valet to room service was amazing

room service was fast and friendly - they even sang a song over the phone as an early morning

unable to have room service

breakfast room service was expensive.

called room service asked for glasses to be delivered to my room and no one ever came

room service was not good and they messed up my order.

staff was helpful. room service was quick and food was good.

to remember having the key in my pocket all the time because i was really scared to leave the kids inside with the key, or with the cell phone, of even both keys

lovely landscaping fills the center of the complex surrounding the heated salt water pool

plenty of parking spaces

parking was a breeze

to remember having the key in my pocket all the time because i was really scared to leave the kids inside with the key, or with the cell phone, of even both keys (car's and room's)

location, room service, facilities are perfect!

trying to order room service, the operator was kind of rude

no room service

old, worn bedding valet parking only no room service

the room service was also very nice

there is no room service ad only 1 trash can in the room.

stayed 3 nights but did't qualify for room service

bar area to buy a drink except for room service

bad room service, breakfast only boxes and everyday the same

no room service

excellent complimentary breakfast

breakfast was nothing special but there are so many options right around

breakfast was sufficient

spacious rooms, lovely common room with continental breakfast and welcoming staff.

location and breakfast