incheck procedure very slippery bath tub floor ac out of order, told reception, but no action wifi max two simultanious users

shame no night bar for

foyer, bar a bit cold in winter.

staff was good and attentive, they provided us some hot water in teapots from the bar by request

free wifi was not very good: slow and choppy

wifi weak.

wifi also worked without problems

room had a refrigerator and wifi

the wifi internet does not work in the room

wifi is at times painstakingly slow.

also asked for wifi code and was told the restaurant next door had it but the restaurant was closed

the wifi was not working

there was a lobby on the second floor with extra bathrooms, huge couches, and wifi

this got worse when we returned to the front desk to report the wifi not working in our room despite the booking confirmation twice promising wifi in the room

good room service dinner beautifully

the time for room service to arrive, uncomfortable beds

room service via take away and only pizza available between 5 and 8 pm

staff friendly and bar great

the gym is spotless

we like to go to dining room for breakfast pity room service only maybe

there was no food available from room service

no information in the room about hotel facilities, menu, room service, telephone

therefore, we received a mail with 3 different choices and the time for room service to choose for breakfast

to borrow to use for fruit , they said we were not allowed to take it to our rooms unless we had room service

tasting breakfast is an absurd concept and not delicious enough to warrant the fuss

5 star hotel in centre of attractions, nice breakfast experience

the breakfast experience is a concept that we had not seen until now and that we loved

the food for both dinner and breakfast was top notch

attentive staff, beautiful rooms, delicious breakfast

breakfast room service

no wifi instructions in room no welcome pack in room explaining room service, wifi etc

moved the hotel s van to allow me to park my overheight vehicle in their garage, translated the room service menu for me and promptly brought my food to my room

the rooms are grand we were mum and two kids in room 405 with separate sitting room and jacuzzi bath

rooftop pool & valete parking

wifi not consistent

wifi not that great

i had to ask for the wifi code and i had to ask about breakfast and it s location

the room was spacious and right in the center. receptionist was kind. wifi good hot shower

wifi was free but

room service food was woeful

historical location and room service. breakfast was good also

location is great, the room is ok, there is no boiling kattle in the room, but we can get from room service without charge

gym is okay, sauna, jacuzzi etc, wonderful amenities

a blonde lady with curly hair in the bar was not so friendly. not sure why.

wifi works great

location was excellent great wifi

breakfast was room service great.

slow room service and no apology for that when we called to enquire why it had not arrived

great staff, reception, room service and excellent for pets .

ey do not have a restaurant for dinner on site)

it's the room service menu and we were the only ones in the restaurant

clean and warm room. good neighbourhood for food. convenient for laundry.

no room service at 18:00pm.. andno cafeteria.. no coffee maker at rooms or suites!!!!

there's no room service

that the minimum charge for room service is 19 euros, so no ringing for a coffee or a drink

be good to have tea/coffee facility in room or water at least no on site restaurant room service is from local

no 24 hours room service and no bar at the lobby in case you want

evening food not available until 20:00 so not suitable for children (including the room service) (+) location, parking, bar, room service, spa, seating areas, staff, beds, bathrooms (+) room service brought wrong food and basically shrugged it off

bar seemed to be closed on two out of the three evenings we were there

in our one night stay - the only disappointment was that we overslept and so missed our booked in spa appointment but that's our own fault

spa and massage terrible

the spa bath and shower in our room were wonderful and there was even a private sauna

very tidy food bar restaurant and great designer yard to longe in

would benefit from a comfy communal area eg lounge or bar inside hotel

options were good, but if you are up late normally going to any bar after 9am will give you cheaper and more authentic breakast

lovely cafe bar and gardens

hotel was modern, comfortable rooms, great shower, cafe and bar were great

disappointed not to be able to get a drink from the bar at 9pm

the gentleman behind the bar was superb

the bar was closed when we got back at 11

the bar closed a little early

hotel in a great location 5 mins from all the bars , but also had its own bar too

they do provide room service

no in house restaurant but full room service menu available

and the room service breakfast was unbelievable with 2 carts of delicacies

excellent breakfast and room service food for brits who don t like waiting til 9 in the evening to eat

the charges for our extras, ie drinks and a room service meal, were very, very reasonable

pm and discovered no food available until the restaurant opened at 8pm , we asked for bar food as room service was advertised but again was informed no food st all until 8pm , we were so hungry and

wasn't too impressed with the room service

rooms were immaculately clean, well appointed and the room service was super

room was clean, as was the bathroom. bed was comfortable room service was prompt.

room service food was mediocre at best

sadly, no facility to order a croissant and coffee as room service outside restaurant hours

restaurant staff at breakfeast and no room service until 8.30pm

room service stake was delicuious like butter to cut through perfect for a solo female traveller

of tea & coffee aming facilities, meant we had to purchase in cafe or room service

requested a breakfast from room service but didn t receive it unfortunately this happened on the last occasion that i stayed

the beds where great,the staff was friendly and helpfull. air condition and wifi. good value

dog friendly, with reasonable pet fee

friendly, good food, good garden to walk dog around and room service big bonus when travelling with a dog

bathrooms there s a small quiet park behind aldi next to hotel very handy for dogs outdoor bar in very nice garden

pool if you want to have a quick dunk

big rooms , clean , location is good kids enjoyed the pool

a bit too far out bar closed before 23,00

were not enough beds at the pool and we didn't find towels there

loved the evening meal, and the free parking

the swim in the pool at the end of a long very hot journey was welcome.

nice swimming pooll for summer days, specially for kids

pool does not open until mid june

the location ,the parking,friendly staff.

parking onsite

great staff. easy parking. real.

easy to find, free parking in front of the hotel

parking

food available except on room service until 8pm

room service food was poor quality and over priced for what it was

cafeteria was not open and room service/restaurant didn't open until 8pm which was very late for us to eat

room service between 4pm and 8

dinner food awful no coffee facilities in room no room service until 20.30

no pool or gymn open though didnt ask if it could be opened for us..

clean & comfortable- love the retro decor - pool is fabulous and great to be able to use cafe & bar in campsite for lunch &

poor wifi

we love the location great hotel. the swimming pool lovely staff very helpful

we only had an overnight stay but my kids were impressed with the extra facilities they could have used if we’d had more time - i

we ordered room service for a quiet evening and all the food was excellent

we ordered some food via the room service - which was fast and tasty

breakfast was amazing and we did room service in the evening from the cafeteria menu

dinner only available from 9pm which is pretty late after a long drive & room service option extremely limited & took 50 minutes to

ordered room service but choices were dismal