only thing i thought might be a good recommendation is to have a shuttle to the casino.

were attending an event at rivers casino and it was located a short walk away

so close to casino

no bar on site.

fitness center and bar were closed due to covid

never saw any actual cleaning staff

bed was comfortable. they had wifi

airport shuttle included

liked the airport shuttle!!!! wonderful staff wonderful

breakfast starts at 4 am, which is great for people taking early morning flights

breakfast included, rooms were very clean, everyday room service. good value for money.

also not sure why room service shows up at 9 am or before

room service trying to barge in twice hours before checkout to clean the room to get it ready for

costumer services, great location , clean and safety place to stay with kids

they do not view the cameras including the pool area where 15 year old kids were jumping in the pool splashing everyone

the room service was supurb

we loved the pool and room service. food was delicious!

also could have room service staff little more organized i order a english muffin with my order for breakfast never

room service

room service was quick & food delicious.

the pool was nice. the room service was very nice and the front desk at check out was very nice.

room service food

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very flaky remote was difficult and to have to use the same

loved the room service pizza!

pool area needs work

need to have room service, at least with quick basic cleaning

room service opens door at 9 & wakes everyone up

the bar wasn't open until 5pm and no breakfast room service only evening room service

treadmill in the gym area, room service trays from the evening were still laying out in the

great room service

there's no room service, such as housekeeping or fresh towels, it would be great if they offered that, given

no room service provided and staff at check in was not courteous.

lack of room service is a problem during pandemic especially on mondays when tavern is closed

the rooms were quiet, beds were comfortable and there was ample parking

huge improvement over cookie cutter chains, this property had an outdoor pool surrounded by trees, pleasant lighting throughout, a hilly, park-like setting even though it's

i was there for 6 nights and only received room service for 1 night

wasn t usable, room was outdated, and asked for 3 days in a row for room service

there was no room service for the time we were there due to lack of staff

called room service to get more towels for the room, was told we don t have any, click, hung up

didn't have my room serviced each day

arget, market 32, walgreens, and

clean, had room service till 12 am, in an area with so many restaurants

no room service menu, no information about in house restaurant, no instructions about the tv, morning

it was noisy, facilities are old, room service and cleaning was not regular

1) no room service during our stay, which means no clean towels, trash not removed

rotten furniture and no room service

there was no staff on for room service at all and we had to search for somewhere to

no daily room service

i don t like that i stayed another night and i didn t get room service nobody came to clean my room none of these nights

room service

early morning of day 2, while i stepped down to grab a coffee and left my wife sleeping, room service barged in and scared her out of her sleep, usually we place the do not disturb

sure abt the room service that was available

room service was great!

no room service or breakfast included

the pool was a bit small and no changing room however was adequate for younger children

only room

the room service was prompt and delicious

loved the room service

on the cold side; very much stark white/modern with purple lighting; and the food is all through room service or restaurant

room service did not answer phone in morning

the director of food services was extremely helpful when the room service for dinner was severely delayed

priced the 14 floor of our hotel had room service trays all over

experience with room service at 10:40pm

no room service,

staff was very friendly and helpful, the bed was super comfortable and the room service breakfast was delicious

they need to get new beds, we had no lamps just a big light on the wall, and the wifi was awful

it was supost to be smokeing and it wasnt and no wifi like it said

noisy all night. very old. in dire need of attention. wifi was utterly useless.

easy check in. friendly staff. laundry on site.

key entry to room, no breakfast. slow wifi.

the pool was closed

great & easy parking

the pool

the room was clean .we had free wifi and we were close to our places we wanted to go.

location was good. basic room, but everything we needed. clean room, nice pool. friendly staff.

everything! room service!!!!!!!!

and the hotel restaurant should be open more and offer room service

i was also upset that the website site said they had valet car service, room service and a bar

would like room service but restaurant will pack up food to go

), room service or any other amenities that are pretty much standard at any other hotel

limited eating options, especially for young person under 18. no room service.

wished they had a restaurant for room service.

no room service

the property did not have room service, so we were forced to leave the property for dinner

i asked front desk if there was room service, they said no