lacked info sheet to welcome guests listing hotel amenities, room service menus, phone numbers etc

i had a problem with the tv and room service came within 10 minutes and solved the problem quickly

clean, had room service till 12 am, in an area with so many restaurants

resturaunt is not open, so no room service, and no vending machine so bring snacks/beverages

1) no room service during our stay, which means no clean towels, trash not removed

so close to casino

were attending an event at rivers casino and it was located a short walk away

nice to receive 2 waters and a little bar as a hilton member

friendly staff, good food, walking distance to the casino

trolley to the casino,

lack of room service is a problem during pandemic especially on mondays when tavern is closed

there's no room service, such as housekeeping or fresh towels, it would be great if they offered that, given

no room service provided and staff at check in was not courteous.

difficult to get out of the parking lot onto the road during am traffic.

loved it great breakfast

there was no laundry room

they even had pre bagged breakfast

close to airport with free shuttle service. clean rooms with complementary breakfast.

24 hr shuttle to airport very early breakfast at 3:45 was excellent excellent staff at front desk & shuttle

never saw any actual cleaning staff

there was no room service for the time we were there due to lack of staff

wasn t usable, room was outdated, and asked for 3 days in a row for room service

didn't have my room serviced each day

i was there for 6 nights and only received room service for 1 night

called room service to get more towels for the room, was told we don t have any, click, hung up

room service

room service and daily room cleaning.

room service is very good and fast

negative was that i could not get anyone to answer in restaurant or for room service around 7 pm at night

we loved the pool and room service. food was delicious!

the room was clean .we had free wifi and we were close to our places we wanted to go.

distance to the hub of downtown, but with a car it's an easy drive as long as there is convenient parking at the downtown attractions

ample parking, clean facilities.

though, i believe that whole area is a

pool is perfect

loved the room service pizza!

room service food

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very flaky remote was difficult and to have to use the same

the pool was nice. the room service was very nice and the front desk at check out was very nice.

pool area

breakfast included, rooms were very clean, everyday room service. good value for money.

room service trying to barge in twice hours before checkout to clean the room to get it ready for

also not sure why room service shows up at 9 am or before

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all is

wifi a bit sluggish. needs updating

), room service or any other amenities that are pretty much standard at any other hotel

and the hotel restaurant should be open more and offer room service

i was also upset that the website site said they had valet car service, room service and a bar

everything! room service!!!!!!!!

would like room service but restaurant will pack up food to go

could not locate the room service menu on the tv

i asked front desk if there was room service, they said no

the property did not have room service, so we were forced to leave the property for dinner

wished they had a restaurant for room service.

limited eating options, especially for young person under 18. no room service.

there was no room service so we

there was blood on the pillow. i had to call room service and get new pillow.

enjoyed our weekend stay was looking forward to the room service and restaurant we will be returning very welcoming and

this was not acceptable because i do use the gym which was not available

that the bar closed at 10pm.

room service menu was limited.

no room service and clogged tub n sink. stained carpets and dog friendly we were unaware of.

an indoor and outdoor pool, gym and many onsite amenities including a restaurant , lounge bar and room service

no bottled water no room service no vacuuming very rough towels

had a great room service meal as well-would recommend

beds in the room were to firm along with the couch and we wish room service was offered

the couch was very uncomfortable, the room service was very limited and expensive

room service moody staff at check in not very friendly

room service was awesome

room service was very polite and food from restaurant was wonderful

affordable valet parking, amazing restaurant and bar you can even have a special cocktail with room service

room service exceptionally slow, very loud ac, strange room appointments.

the room service was awesome

comfort, luxe appointments, heated bathroom floors, huge room, great mini bar with 1st round on the hotel, nice automated touches in the room

gym could be improved, but sufficiently equipped

great room service

room service opens door at 9 & wakes everyone up

you have to request room service.

treadmill in the gym area, room service trays from the evening were still laying out in the

no room service after first night

no daily room service

no room service at all

rotten furniture and no room service

room service

monday i scheduled for room service detail no one responded or cleaned