parking can be a bit tight at times, but also understandable as it is a busy location.

manager accommodated my early check in at 11:00 am request

nice clean good breakfast buffet

reception

laundry room out of order

no room service at that price point for the room and resort fee is just simply poor form

was not full service of ordering room service for food but, we know it was due to covid safety

- room service pizza is like from walmarts frozen dinner section

room service breakfast was a disappointment. food was not very good.

room service

we all liked the patio. my kids liked being able to swim whenever the pool was open.

24 hr services like the pool and fitness room

the breakfast and coffee shop were excellent and the bar service was great!

was a fight in the parking lot just before 9am as my kids and i were coming back inside and i felt very unsafe, speeding car and two men going at it, i

kids roaming around the hotel with adult supervision

tho we could not experience breakfast room service or the pool we loved it

there was no room service during our stay

beds were broken and room service to clean room never showed uo

no access to ice, no room service, no bar, no restaurant

room service staff were especially wonderful.

my kids enjoy the pool when they are with us, especially our great granddaughter who also thinks room service is

a room with 1 adult and 2 kids 5 and 7 paid for breaksfast for all, was told no only the adult and 1 child said that s what

not working with your room keys , that was a little inconvenient, if breakfast was included then kids would have loved a lot

my kids enjoy the pool when they are with us, especially our great granddaughter who also thinks room

pool was a bit small.

when we did allow the room service in our room, they only changed out the towels and made the beds

i was disappointed there was no room service or restaurant

no room service for 3 days, short of help.

room service never cleaned our room or provided clean towels during the 3 night stay

no restaurant, or room service fee for housekeeping which was

didn t make it in time for the breakfast but, i really liked that every stop i needed was within at least 10 miles

breakfast very good

good breakfast with fresh food and a variety of

the website says breakfast available

breakfast was just ok

beds and breakfast

was breakfast even tho the girls working the breakfast line was great

breakfast but i do not like most of the breakfasts in hotel

breakfast was good

* safety & cleanliness: the swimming pool was full of dog hair, which triggered extremely severe allergic reactions for us

hotel did have room service but no hotel guest book

the room service was very good.

room service forgot to bring my daughter her breakfast so i had to call the font desk and tell them

shuttle service to airport unless you were working for the airlines, no room service, food at hotel was just

no room service so you have to order from there and then go pick it up

the staff was very nice and helpful. the breakfast food and staff was very nice.

the breakfast was delicious, hot, and there was a variety of things to choose to eat

the breakfast, wifi, and architecture were awesome.

bed was saggy, wifi was terrible and the reservation on file was not accurate

we loved the room ,clean everything, the beds very comfortable, the breakfast a lot variety, and so delicious

room service available

inside of the hotel was dirty we didn t get room service at all

room service,, on site general store that sells everything except lotion

t do room services

do not like that i requested room service 4 times out of the 12 days

room service was decent. staff i talked to were friendly

i asked them not to knock when brining room service they do it anyways until you come to the door , instead of setting the food outside

were disappointed because room service don t have the coffee pot delivered to room and don t offer it at all they sell by

about the only thing i liked was the location! room service was good.

the staff from the front desk to room service were beyond friendly and accommodating.

the beds were great. the room service was wonderful. staff very helpful and nice. tv great.

phone did not work in the room so could not order room service

i had room service dinner. it was okay, nothing to brag about.

and while the room service was convenient, it was not the best food

didn't ever get my room serviced

) room service was excellent

one of the staff recommended ordering our drinks from room service which we did & enjoyed them on our room balcony

are short staffed, so no bar service at the pool and room service is called in across the street to restaurants in the sawmill

we had room service. that was timely and good.

it was offered during the week only through room service

and room service closed at 7 pm on sunday

00 gratuity/ room service and delivery charge was outrageous

it would be nice if the room service and gift shop prices were lower.

it was beautiful, clean, and quiet in the rooms. restaurant and room service perfect.

loved the room service

pizza had to be ordered at the restaurant, wish we could of ordered it as room service

and we asked for room service daily and didn t get it

room service that i didnt recieve

don t offer room service and they don t have a spa and the location is bad the staff was super bad and rude

no amenities which were advertised such as usb ports, room service and no one answering phones

only thing i didn't like is that there was not daily room service, but it was a small inconvenience

i liked beat about the hotel was the location, room service, and the variety of channels on the television

room service did come in on day 3 but only to make the bed

had to order pizza from outside, room service closed

no information in the room about services available, room services, tv, check out time, etc.

room was nice and clean, bed was very comfortable, and ordered room service which was good

room service is very prompt and they make the hotel worth the 4 star

i wish room service was past 9pm.

room service was only till nine p m. i would have liked it to stay open a little longer.

room was good size, the beds were really comfy, and we loved being able to order room service before heading out to the balloon festival

clean, in good repair, plenty of soap and shampoo in room, adequate parking and well lighted parking area

clean, super friendly, amazing breakfast

clean hotel, easy access from highway, no noise, breakfast is better than most other hotels , comfortable beds

the pool needs a little clean up

breakfast was canceled due to health concerns. restaurants were close by.

pretty room, good food from room service, comfortable environment.

the next morning, we woke up and ordered room service, thinking we could pack while we waited for our food, eat, and then head out

room service not done after first night

did not like that the front desk wouldn t answer the phone, also tried contacting room service and there was no answer

it also took an hour to receive my room service order, which was just a salad

nice location, and kitchen utensils were provided as part of the suite

the kitchen contained a full size refrigerator and a dishwasher which although was unused since we

room was spacious and kitchen was nice. staff was very nice too!

security was great needing to use your room key to access the building, lift, rooms and laundry

everything was good, parking available, kitchen facilities