staff was fantastic, pool was great

kids liked the water slide.

parking lot cleaning left our car covered in dirt.

excellent stay all round: friendly staff, comfy beds, good breakfast, parking was abundant, enjoyed the king room

kids enjoyed the pool with slide. breakfast was awesome with hot options and fresh fruit.

between the pool and placing our towels outside the door when we declined room service

called room service 4 to 5 times, they never got back to us

breakfast is good, but need to consider more cultural foods room service staff are friendly and kind, [razia and letica

didn't have time for all amenities but breakfast smelled great

it was busy for breakfast but that was expected.

t not

room service was perfect, except for one day when we received new towels in our room

good room service.

room service was horrible

room service was described as easy, and convenient

are comfortable and quite large, excellent food menu, tons of options good quality food and cheap room service

staff is very friendly. fast room service

the room service options are also affordable quick and all very decent

went to the gym every morning, great breakfast, easy/free parking, restaurants onsite, fast room service, the robes, everything clean/in good condition, convenient albeit not exciting

room service wasn t great or open late

the facility looks new. the location is very good. room service is good.

t high quality) kitchenette is completely empty

room service was enough

hotel was room was spacious, quiet and comfortable ud83dude03 the room service was fast - food from restaurant was good

fee for room service room service was slow and expensive

the room service was also well-portioned and didn't seem to have a large markup and it was nice to have

had room service and it was excellent

proximity to the events centre for our show, lots of facilities to enjoy, room service

room service

for room service they add delivery charge and gratuity charge to the bill but when you sign to bill it

there was no room service available

very clean, quick room service, lots of channels on the t.v.

the room service from neighbouring restaurants was nice

quiet room...coffee...comfy beds...comfy pillows...clean.good room service

location and the link to denny s and moxies was fantastic, to be able to do room service from those restaurants when ur had a small baby who needs to be in bed was great and

the room service staff was a bit rude when i asked for bed linens and i changed them by myself

they don t clean or wipe the sink when they do room service, it was dusty

only smoke a half cigarette at a time and left a half smoked cigarette on the counter while room service came to clean my room while still occupied

i called room service guys few times

housekeeping shows up at 4 to do room service to your room

food is very nice- we had both room service and breakfasts

the heat doesn't work well, missing parts of my room service order, cable but no netflix.

room service delivery timing was miscommunicated and caused inconvenience.

had room service breakfast that was quiet expensive so i didn t end up doing

room service need improve

one of the air conditioners was not working, i called room service and the maintenance person came in 5 minutes and fixed the issue

we like how spacious the rooms are. we also like the breakfast in the morning.

were the same 5ish kids screaming at the top of their lungs making massive splashes all weekend long, not having any

location was great! very clean, pool and gym were wonderful!

pool was great

daughter and i wanted room service for breakfast because we were leaving early

room service wasn t being offered due to covid

food was easy to get. room service and the in hotel breakfast.

room service menu selection wasn't great

the cleaning staff are excellent and room service was good

if you don't ask for room service, you don't get your coffee refilled, which is stupid

parking was convenient and the staff were courteous. room service employees were terrific.

was no cutlery whatsoever, no mugs except for four disposable ones that would be renewed only if room service was requested or if we go to reception and request them

we did not get room service and had to go and ask for towels

breakfast

not get room service to deliver a drink to room

only the bar and room service available in evenings

room service was poor, wrong food and would not let me get the deal of the day on room service

staff was nice , hotel was clean room service was good

time customer-focused staff quiet, friendly, hot tub and pool so grandkids enjoyed

no room service and unexpected charges. no manager when requested.

room service for 3 days, bathrooms smells, room smells moisture

stay location staff at breakfast place. room is clean. room service is good.

although there was no room service, i also liked that if i didn't feel like going out for dinner i could order from the

old menu in drawer so nothing i ordered for room service was still being served at the restaurant

room service very expensive

when that price is usually when the room service and restaurant are available

excellent room service and helpful reception

room service was interesting

staurant downstairs provides it), poorly presented in cardboard

having a full kitchen in our room

the pool was packed and the hot tub spa was pretty hot!

very handy; the breakfast was good; the room was nice and spacious, fully furnished with a full kitchen included

under cover free parking breakfast was handy laundry room was ok but needed a window or a/cmarc

we didn't use the pool and workout area, but our next stay we definitely will

room service was very delayed, cold and missing items.

ordered a sandwich off the room service menu for $14 and maybe had higher expectations but ended up with something similar to

got double charged on room service

i ordered room service and the food was delicious

no room service after 8:30

access to the stampede the room was good size and shower fine wifi was reasonable and effective room service for breakfast was good and best

room service wasn't readily available

great location, clean room, good room service.

room service was available after 9pm, and had excellent options and prompt service

of the covie19 the cleaning room service was not available and the staff wasn't enough for all the guests

not much, staff could point out services when customers checking in, didn t even think of room service until i saw worker bringing plates in the elevator

room service timing don't match with working guy, they start room service

better room service

the room service was not provided because of covid, but there were ample supplies to last for days

spacious, lovely efficient staff, well supplied in terms of amenities, decent room service

beautiful lobby, amzing room with very comfy bed, delicious room service breakfast

when room service realised a mistake was made was immediately rectified

room service was awful

room service was great!

and we enjoyed the room service experience,with the table they wheeled in with the nice white

room service for dinner was very disappointing; the service is not available until 1730

price of room service, lack of variety

room service was quick but food didn t measure up to the quality of everything else.

room service was quick and the food was delicious

room service came in a box instead of the traditional way because of the covid situation

er thirty minutes) limited menu choices for room service hallway noise due to loud

more selection on after hours room service

bar and room service

across from the calgary tower valet parking nice steaks and old fashions room service great

bar long wait for valet parking to bring up car

easily find information for the on site restaurants and had to go through the front desk for room service - no direct

no room service parking was costly

the room service was prompt

& beverage is always expensive in a hotel but the costs go up quickly when room service/ gratuity/ tax all get added to the menu cost

restaurant was closed for dinner...room service only.

no variety for breakfast and room service wish it has more to offer

for room service breakfast and i didn t even get milk and sugar with my tea

everything was perfect at this location, just needs 24/7 room service

clean and well decorated, room service was served on plated dishes

you may consider installing another bar in the room - the hook works ok as long as you flip the towel halfway through drying

restaurant and room service didn't offer anything for vegetarians or vegans

ordered room service for dinner and that too was prompt, tasty and satisfying

room service was fast

the food from room service was quick and tasty. the beds were super comfy.

room service wasn't 24 hr

location, room amenities, parking, staff, great breakfast

was fantastic - hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

breakfast not included.

breakfast was a little lacking. mediocre.

very good breakfast

didn t like that we got charged a fee for room service, the rainfall shower and shower head didn t work very well

instant coffee in the room and the app to order room service was good, except took too long.

room service was quick, and the lobby area was beautiful

no room service available

room service/dry cleaning was a possibility

wifi, room service

no room service for supper got soup from the keg that was cold

the room service dishes were very tasty, but they were served in cardboard boxes with wooden cutlery,

) even though we were a couple room service only left one bottle of water and although not hugely important with price of room

room service was good but very over priced nowhere on the website did it mention paying an extra

lounge area, room service nice to have.

the hours of room service

room service was a little overpriced for what you received but not the worst we've seen

the staff were so nice and friendly. quick room service. huge help.

short room service hours

the suite & beds were lovely. daily room service of cleaning was super.

loved the room service, decent selection, a little pricey, but worth it for 4am snacks

no daily room service at all and the food was disappointing

room service wasn't available, but thats covids fault

room service -no chocolate milk, front desk was supposed to inform us, they did not

i loved the underground parking , the hot tub , the room service and the friendly staff

we ordered room service one night, it came up quickly and was great again

we got room service for dinner and it was quick and delicious and really reasonably priced

offered room service and underground parking. staff were friendly and accommodating

it was during covid so it was very quiet, but that made it even better. room service was great.

cleaning staff is not always available for the room service

no smart tv, no good room service, need to pay for everything extra, nth much to do as per cost

also, no kitchen or room service was a downside as there is not a lot for outside food options in the area

room service was very good

room service - my room was not made up after the first night eggs in buffet are bagged - very

room service was excellent (naveen thoroughly clean our room)

having kitchen in the room is great as well, thank you

was good value for the money and they accommodated a late check out and storage for our bags while we explored the city

2 dollars per load)

public washrooms are not connected with the swimming pool and the gym doesn t have dumbbells

ub sandwich) and breakfast served toast that was more soggy bread than real toast

a small thing but both room service

falling into disrepair one of the two slow elevators is out of service meaning there is no longer room service available

restaurant closed at 10 am and didn't open until 4:30 - no room service despite being

friendly staff. room service was great. accommodated an early check in.

bed and pillows very comfortable. room service meals very good. all staff friendly and helpful.

room service

and room service was delicious

had room service or ate at the restaurant for all of our meals and honestly the food was terrible

check in was easy. staff friendly. gave options for room service. it was clean in the rooms

outdated furnishings, poor room service options, staff was not rude but not very friendly either

room service was very fast and from denny s

room service was good

the room service was sloppy though, i am used to better tidying

eaning) one one of the nights

i used room service twice, the portii s were beyond what i expected.

the restaurant also had great food and opened late, and room service was available throughout the night

great location and great price. was nice to have room service after a long drive.

and well equipped restaurant served good food at reasonable prices and the staff were excellent room service was good with fast delivery overall an excellent hotel and great

room service wasn t providing enough supplies for the room, had to ask them but once asked they

they didn't provide us room service.

no food available inside hotel. or room service. the hallways smelled like urine and smoke.

room service was only available every 3 days, they said if we needed anything to just ask

great room service, they make beds and change garbage begs and towels every day

no room service at all in three days.

room service is not sufficient

there was no room service for 2 nights stay.

the restaurant wasn t open. only room service or order in the lounge.

there is absolutely no room service. for the smallest thing you have to go to the lobby

to order room service saturday night we went in circles getting transferred on the phone from front desk to

feel sketchy and we honestly worried about our cars in the parking area overnight

ich has yet to be received) parking lot and grounds, and the howling wind noise

lots of parking

lobby, one elevator out of service, damage deposit

the wifi connection was weak.

keeping amazing, room service restaurant amazing, front staff helped me feel very safe when there was a creepy man

excellent room service

there was no room service menu to be found in the room twice called front desk and room service and there was no

beautiful, clean, friendly. lots of amenities, room service was fantastic, quick and delicious.

no lunch food available. no room service.

the pub offered a lovely buffet for the game or a super bowl platter for room service

called 3 times for room service and no one answered at 9:00 am in the morning

breakfast and room service

were very comfortable and the room service was done every day

super comfortable room and we got an upgrade so got a queen bed each :) we ordered room service which was super limited but it wasn't an issue for us

the staff is friendly. room service every day.

room service and or restaurant.

staff and room service and breakfast and shuttle service

getting into the parking lot is a bit of a maze

pool area looked nice and the gym is being updated

the breakfast was great and the staff was friendly. room service was quick once we got through.

great water slides, convenient location, very nice and friendly staff, good room service

the beautiful rooms and swimming pool as well as room service

om service), underground parking

the restaurant staff and room service was amazing the food was delicious

the staff at the front desk was very helpful in troubleshooting my wifi connection issues

like the paid parking on site and the shuttle service

the hotel offers some great amenities, including a pool, gym, and complimentary breakfast, although i couldn t enjoy the breakfast due to an early

information on how to get to the train for the calgary stampede and where to get the airport shuttle from the airport

the hotel offers some great amenities, including a pool, gym, and complimentary breakfast, although i couldn t enjoy the breakfast due to an early flight

no soap or sponge in the 3rd even after recognizing room service wasn t in service

really nice room. very clean. handy having room service

room service was closed due to renovations, and we had to walk outside to get food- it was raining

beds very comfortable ud83dude34 moxies restaurant ud83dude0b very close, with room service!!

hung up on when i called room service, then when i called back the guy that answered told me it was not room service that i

then they tried to do a refund

hey said they are short on staff ) - which is totally ok

no room service over our 4 night stay unless you request it at the front desk which is a little odd

hich was another nightmare) 2- no room service

should have been made aware of the fact that there was no elevator or that we could have received room service

really good food (we ordered room service one night) (+)) room service is good (+) we got room service and it was also 10/10 (+) room service was very efficient (+) it offers room service, but is out of line with (higher than) nearby prices (+) there's a good restaurant with room service and a good breakfast buffet for about $12 (+)great staff, very comfortable, room service was tasty and arrived quickly (+) great room service (-)no late room service (+)price, location was close to airport, great staff, clean room, good room service, comfortable beds

ample parking, super helpful staff, great wifi, breakfast was also good

i wish the pool was open a little later as i don t usually get to hotel until 9pm.

very accommodating, gym and pool were great, and a very friendly staff

pool was very hot, pool and gym had no ventilation

check in was smooth, room service was fine, no

delicious food and fast room service. pricey but delicious.

was good and room service was amazing for no delay and overall customer service was great

regardless the room service cleaner i spoke with was lovely

d all in room documentation) states 24 hour room service

we ordered food from the restaurant as room service, and it was quite good

no room service

be nice if had room service.

no room service, but also no exorbitant charges at the restaurant downstairs when we went to pick up

when i called for room service the other end could not hear me

the restaurant in the lobby served delicious food (and offered room service) and the staff were all welcoming and helpful (+) modern, good food at restaurant (room service) (-)only very minor thing we didn't 'like' was the restaurant and room service were not available, however we stayed there christmas night so it was expected (-)not sure if i saw room service offered on website which might have been nice to know in advance (+) the staff was great and so was room service from the restaurant (+)i love the hotel everything i mean everything staff,food,bed,room,bathroom,room service (+)casino is a short walk across the parking lot. room service is a bonus! (-)room service would have been nice and more free water. (-)awesome to have room service and coffee service available at check in (+)room service.

the staff accommodated an early check in, but the room didn t have enough toiletries or an iphone charger

had a great workout in fully equipped gym this

wifi was hard to connect in my room but i connected in the lobby and then it worked fine in my

the shuttle service from the airport, and especially the very congenial driver