no room service over our 4 night stay unless you request it at the front desk which is a little odd

hich was another nightmare) 2- no room service

then they tried to do a refund

should have been made aware of the fact that there was no elevator or that we could have received room service

hey said they are short on staff ) - which is totally ok

pool could be warmer

did not like the fact that free wifi was only available for 1 guest ( all other guests in the same room who want to use wifi must (+) free wifi was quite fast (-)free wifi disconnected from my phone so frequently and i had to keep looking up my phone all the time

clean pool and hot tub

we didn't use the pool and workout area, but our next stay we definitely will

kids absolutely loved the pool

i also asked for room service in the morning and they did not come to clean the room or change out our towels

room service was interesting

room service very expensive

staurant downstairs provides it), poorly presented in cardboard

we used room service and the food was delicious

was very unhappy that there were substantial issues with the wifi

it s in a quiet location with lots of parking

great complimentary breakfast and awesome waterslide kids loved

free breakfast included fresh fruit, yogurt , egg, sausages, toast, muffin and oatmeal

has a nice fitness room with a variety of equipment and a tv

one of the air conditioners was not working, i called room service and the maintenance person came in 5 minutes and fixed the issue

the pool was great, the kids loved it

good selection and the kitchen staff were always checking to ensure that there enough for everyone and the tables were

the pool, the included hot breakfast, friendly staff, spacious rooms and casino nearby.

were excellent overall and went out of their way to ensure we had a good stay, especially the kids

the cleaning staff are excellent and room service was good

room service wasn t being offered due to covid

food was easy to get. room service and the in hotel breakfast.

desk agents are amazing very friendly and informed, room service delicious and fast and the pub in the casino was excellent with great

friendly staff, plenty of free parking. speedy room service. clean, quiet, comfortable room.

called room service 4 to 5 times, they never got back to us

between the pool and placing our towels outside the door when we declined room service

breakfast is good, but need to consider more cultural foods room service staff are friendly and kind, [razia and letica

was a little noisy this time as there were several sports teams with lots of young kids

arriving late, they kept pool open for us so our kids could enjoy

room service was horrible

t not

good room service.

room service was perfect, except for one day when we received new towels in our room

pressure horrible insufficient bath supplies considering no room service

staff was nice , hotel was clean room service was good

not get room service to deliver a drink to room

room service was poor, wrong food and would not let me get the deal of the day on room service

only the bar and room service available in evenings

only the bar and room service available in evenings

the room service options are also affordable quick and all very decent

room service wasn t great or open late

ud83eudd70 we had room service every day

went to the gym every morning, great breakfast, easy/free parking, restaurants onsite, fast room service, the robes, everything clean/in good condition, convenient albeit not exciting

room service menu, fresh & flavorful

the facility looks new. the location is very good. room service is good.

we ordered room service from picnini

fee for room service room service was slow and expensive

rooms, room service, the front desk, and everyone that works there are excellent.

t high quality) kitchenette is completely empty

quiet room...coffee...comfy beds...comfy pillows...clean.good room service

very clean, quick room service, lots of channels on the t.v.

there was no room service available

location and the link to denny s and moxies was fantastic, to be able to do room service from those restaurants when ur had a small baby who needs to be in bed was great and

very comfy and updated. having moxie's in the building was handy and they did room service

room service was basic - and not great

room service, very nice staff and quick to respond to requests.

food is very nice- we had both room service and breakfasts

had room service breakfast that was quiet expensive so i didn t end up doing

room service need improve

the room service staff was a bit rude when i asked for bed linens and i changed them by myself

light in the bathroom had a very loud fan, which did not have a separate off switch there is no room service because of water but not even a refill of supplies tv error code obstructing our view

they don t clean or wipe the sink when they do room service, it was dusty

i appreciated the room service every other day

only smoke a half cigarette at a time and left a half smoked cigarette on the counter while room service came to clean my room while still occupied

if you don't ask for room service, you don't get your coffee refilled, which is stupid

was no cutlery whatsoever, no mugs except for four disposable ones that would be renewed only if room service was requested or if we go to reception and request them

we did not get room service and had to go and ask for towels

parking was convenient and the staff were courteous. room service employees were terrific.

they allowed us to do our laundry even though it was passed closing time

although there was no room service, i also liked that if i didn't feel like going out for dinner i could order from the

stay location staff at breakfast place. room is clean. room service is good.

room service for 3 days, bathrooms smells, room smells moisture

the room service and food

old menu in drawer so nothing i ordered for room service was still being served at the restaurant

the room service was good, cleaned with new towels. good security.

the room service was also well-portioned and didn't seem to have a large markup and it was nice to have

room service

breakfast was great, we ordered room service

had room service and it was excellent

no room service after 8:30

great room service

room service and no discount for seniors

i ordered room service and the food was delicious

got double charged on room service

room service cleaned

room service and valet were great.

across from the calgary tower valet parking nice steaks and old fashions room service great

er thirty minutes) limited menu choices for room service hallway noise due to loud

had room service breakfast for two and a

impossible to get room service in the morning

were slack & inconistent - in particular room service bowls etc

the staff were so nice and friendly. quick room service. huge help.

also, i ordered in room service for my daughter that they don't have in the menu but they gladly made it for her

the hours of room service

spacious prestige room. excellent room service menu from restaurant.

room service for dinner was very disappointing; the service is not available until 1730

room service was quick and the food was delicious

room service was extremely efficient

room service came in a box instead of the traditional way because of the covid situation

when room service realised a mistake was made was immediately rectified

room service was great!

the room service was excellent, too

and we enjoyed the room service experience,with the table they wheeled in with the nice white

room service wasn t available during the day.

der 20 mins both times) and the food was delicious

great room service

restaurant and room service didn't offer anything for vegetarians or vegans

the pool, room service, cleanliness

room service was fast

we also ordered room service for breakfast, but they ran out of some of the items we ordered

great location, clean room, good room service.

the beds and pillows were quite comfy too, and room service was available every day

access to the stampede the room was good size and shower fine wifi was reasonable and effective room service for breakfast was good and best

excellent staff, from the front desk to the restuarant, bar, valet and room service.

room service timing don't match with working guy, they start room service

room service

clean, updated, convenient room amenities, moxies room service.

better room service

the room service restaurant was exceptional

for room service breakfast and i didn t even get milk and sugar with my tea

no variety for breakfast and room service wish it has more to offer

clean and well decorated, room service was served on plated dishes

everything was perfect at this location, just needs 24/7 room service

did find the cost of the bar cart a bit much

easily find information for the on site restaurants and had to go through the front desk for room service - no direct

& beverage is always expensive in a hotel but the costs go up quickly when room service/ gratuity/ tax all get added to the menu cost

no room service parking was costly

the room service was prompt

room service/ no water in the room/ no ice machine on the floor and no information present to

room service was good but very over priced nowhere on the website did it mention paying an extra

the room service menu was interesting and delicious and the cafe and restaurant off the lobby were

lot of service charges , they charge you 4 dollar per room service delivery

) even though we were a couple room service only left one bottle of water and although not hugely important with price of room

in room spa services great room service great pool and jacuzzi

wished the breakfast room service was more affordable

room service was quick, and the lobby area was beautiful

instant coffee in the room and the app to order room service was good, except took too long.

room service/dry cleaning was a possibility

we ordered room service and it was amazing

room service wasn't available, but thats covids fault

great room service

no daily room service at all and the food was disappointing

the suite & beds were lovely. daily room service of cleaning was super.

loved the room service, decent selection, a little pricey, but worth it for 4am snacks

breakfast fell a bit short in quantity and quality.

the concierge provided coffee and a light breakfast for our ridiculously early departure at 4:30am and had a taxi waiting for us

- hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

did not eat breakfast

was fantastic - hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

enjoyed the view of the mountains, the room was beautiful and clean, room service was the best i've had at a hotel and i loved the conference being in the same place

i used room service twice, the portii s were beyond what i expected.

the restaurant also had great food and opened late, and room service was available throughout the night

our room service breakfast was so good and delivered quickly

room service ended at 11:30pm.

was no dining room service in the evening which was a surprise given it is a conference center

a small thing but both room service

last day the room service did not replace the makeup wipes and other things

friendly staff. room service was great. accommodated an early check in.

falling into disrepair one of the two slow elevators is out of service meaning there is no longer room service available

room service would have been nice, things like taking out the trash, refreshing shampoo and

no food available inside hotel. or room service. the hallways smelled like urine and smoke.

room service very eager to start cleaning your room, maybe a little too rush-shee

they didn't provide us room service.

no room service at all in three days.

lots of parking

ich has yet to be received) parking lot and grounds, and the howling wind noise

feel sketchy and we honestly worried about our cars in the parking area overnight

terrible to get into the parking lot

lobby, one elevator out of service, damage deposit

there is absolutely no room service. for the smallest thing you have to go to the lobby

breakfast. no room service

room service was not provided

room service is not sufficient

the restaurant wasn t open. only room service or order in the lounge.

excellent room service

no lunch food available. no room service.

room service menu way overpriced

ordered room service and they charged multiple fees that we were not aware of, including a 50% gratitude

keeping amazing, room service restaurant amazing, front staff helped me feel very safe when there was a creepy man

also, no kitchen or room service was a downside as there is not a lot for outside food options in the area

room service - my room was not made up after the first night eggs in buffet are bagged - very

room service was very good

no smart tv, no good room service, need to pay for everything extra, nth much to do as per cost

cleaning staff is not always available for the room service

room service was excellent (naveen thoroughly clean our room)

parking is tight with a long truck

asts, cold boiled eggs, pancakes, muffins, butter, jam, cereal, tea, coffee,

laundry available for a couple of dollars

pool and hot tub were out of service due to a chemical imbalance

it was during covid so it was very quiet, but that made it even better. room service was great.

is a clean hotel with helpful staff, family friendly, and excellent room service( they provided a new hairdryer when the old one was broken

the front desk, staffs, room service are friendly and accomodating that keeps me coming back.

room service food was also good

offered room service and underground parking. staff were friendly and accommodating

second time i stayed there i was told that they no longer do room service which is a pity

were very comfortable and the room service was done every day

super comfortable room and we got an upgrade so got a queen bed each :) we ordered room service which was super limited but it wasn't an issue for us

restaurant bar did not pickup for room service so i had to go down and place order and wait

the pub offered a lovely buffet for the game or a super bowl platter for room service

staff and room service and breakfast and shuttle service

room service and or restaurant.

the staff is friendly. room service every day.

pool area looked nice and the gym is being updated

staff were very friendly. rooms, lobby and parking lot were very clean.

even our room service was cooked with love

decor, quietness, cleanliness, food

right now due to regulations they have two breakfast packages and both equally yummy and done by room service at this time

the restaurant staff and room service was amazing the food was delicious

great water slides, convenient location, very nice and friendly staff, good room service

sued the gym and the pool) and breakfast was good

of the staff are not friendly, especially restaurant and bar i could have stayed in a better hotel for less money not worth the money i

gym, pool and breakfast.

gym access and pool is clean

and well-equipped room

have liked to be able to get room service or at least access to a restaurant after midnight or even better, 24 hours

beds very comfortable ud83dude34 moxies restaurant ud83dude0b very close, with room service!!

verified with front desk agent that the restaurant was open late and would even provide room service until 1am

hung up on when i called room service, then when i called back the guy that answered told me it was not room service that i

really nice room. very clean. handy having room service

check in was easy. staff friendly. gave options for room service. it was clean in the rooms

room service

and room service was delicious

bed and pillows very comfortable. room service meals very good. all staff friendly and helpful.

had room service or ate at the restaurant for all of our meals and honestly the food was terrible

room service was good

eaning) one one of the nights

the room service was sloppy though, i am used to better tidying

this hotel is right off the highway with easy access to both downtown and out into the mountains, room service available, wonderful covid precautions

my colleague and i failed to get room service

d all in room documentation) states 24 hour room service

i had wanted to spent significant time in the spa area- instead i spent it ordering room service and watching netflix

the room service personnel was phenomenal. and the room was clean and comfortable.

regardless the room service cleaner i spoke with was lovely

delicious food and fast room service. pricey but delicious.

we ordered food from the restaurant as room service, and it was quite good

be nice if had room service.

no room service, but also no exorbitant charges at the restaurant downstairs when we went to pick up

i love the friendly filipino staff from the concierge desj, room service & resto

the breakfast. better food! and room service.

the restaurant in the lobby served delicious food (and offered room service) and the staff were all welcoming and helpful (+) modern, good food at restaurant (room service) (-)only very minor thing we didn't 'like' was the restaurant and room service were not available, however we stayed there christmas night so it was expected (-)not sure if i saw room service offered on website which might have been nice to know in advance (+) the staff was great and so was room service from the restaurant (+)i love the hotel everything i mean everything staff,food,bed,room,bathroom,room service (+)casino is a short walk across the parking lot. room service is a bonus! (-)room service would have been nice and more free water. (-)awesome to have room service and coffee service available at check in (+)room service.

staff were wonderful, parking easy and accessible, location not crowded or hard to get to with traffic, definitely

i did like the method to sign in for wifi.

parking was not great, hard to find a spot to park.

wifi was not the best and connection to tv