would like to have had info in our room for room service and hotel layout

poor staff knowledge of what is going on in the area. no room service until after 5 pm.

was unable to order room service

room service never came, never called

great room service.

cleaning service)

were not told you had to request room service so when we came back late we had no fresh towels etc

never could get through to room service

showers in pool area didn't work, pool towels needed to be asked for, room service was non existent

and recommend other people to this hotel because of the service provided, especially by them, room service and the staff as a whole

the food. room service menu is not that good and the food is dry,

room service is

beach views were amazing, room service good was delicious.

it would have been nice to have had the normal room service.

pool area at the lodge was small and not that attractive - should make deck area larger

the next morning we ordered drinks for room service and never received them because they forgot what room it went to

stayed two nights and didn't get room service the second day

room service attendant was extra sensitive to my dietary needs

liac disease) informing the cook

we didn t receive room service after our first night, we left around 2pm that afternoon, staff was still cleaning

did informed me verbally about room service

we decided to try the room service and it was so good, we ate in every night

did not like we had to ask and make appointments for the pool then i seen room service adked for a bag and was told

room service was inconsistent

was kinda disappointing and i had called for room service but they never showed but it s

no room service

the hotel was good but the restaurant & room service food was not good at all!

room service did not clean room each day and the smell in the room.

no one picked up room service phone after a 2 hours went down to order room service, no towels in the room had to

pool was ud83eudd76 cold

for room service to clean behind the desk areas in the room we found a bunch of dust and trash behind

love this place ud83dude0d no cap it's a great place to have room service and play around in the

the comfort of the beds and amazing room service.

so okay, we though we'd avoid the kids and order room service

tried to order a la carte but wasn t an option for room service

the pool looks inviting

consistent quality every time we visit. good pool and gym.

pool not indoors

staff, very nice breakfast buffet, solid gym with cardio and weights

i found the pool really cold!

great hot breakfast and nice workout faciliry

clean, comfortable good location ample parking

comfy beds and clean rooms. felt safe in the hotel and parking area

the hotel parking was plentiful and it was also close to the outlets and just a short drive to the old

staff was super friendly, the room was clean, the breakfast was great, and we had a wonderful stay

close to beach, restaurants, and shops. restaurant and room service offered.

room service was excellent

the room service food was good, for a good price

room service on weekend - unexpected that room would not be cleaned.

room service forgot silverware delaying breakfast but it was delivered in a cloth napkin

room service is not done unless i request it by the third night

room was small and we requested room service but did not have room service.

smelled bad no remoter for the tv room was next to the room service so it was consistency loud

staff

a roach in my room, and i had to go get towels after asking room service to get me some and food wasn t that great for the

great breakfast spread and a nice size room

breakfast ended too early for late night folks.

are small points: i really loved and enjoyed my stay for the weekend the parking

great penthouse bar on 3rd floor

it was also hard to find parking, we got lucky and found parked near the hotel

internet services, irregular room service

t cleaning rooms daily), no irons and ironing board, no safe to keep ones money

like the room service knock in the morning it could of waited after we weren't in the room not that early in

hows that for room service

i requested for a room service but they never cleaned the room

didn t like that they don t provide a daily room service

we liked the fact that you had to request room service, so housekeeping did not bother you unless you requested it

did not get room service between 1st and 2nd night

the room was clean and stocked we didn't even need room service during our visit

no daily room service, and the continental breakfast did not exisit

the rooms are dirty there's mold around the windows the staff was rude to my children the pool was dirty it was not worth what i

we arrived early and used the handicap parking spot as we have a handicap sticker due to my wife's numerous back surgeries

i felt safe, in and out of my room, at all times and i was fortunate to secure a handicap parking spot, the entire time of my stay

augustine area in general does not have adequate parking

swimming pool also available but i doubt anybody would like to go in there :) flexible check-in time and