the wifi was strong

the staff was helpful and did my laundry at a reasonable price

the views, the pool , the surrounding area

pool table was missing a ball, and the pingpong table didn't have balls either

the location was excellent tranquil very clean the pool very nice the owners are very helpful.

the pool is clean and nice

the pool is clean and breakfast is

the pool is clean and breakfast is

maybe not so much option for the breakfast and lunch.

breakfast was very poor. no vegetarian option. problems with hot water.

no restaurant service, just the breakfast. its far away from the city.

like the place, well looked after, the pool was great and we loved the fact it was protected as we had little ones with us

the pool was not very clean and the cabins were very dirty

a nice place but not the cleanest, not well equipped, swimming pool can be dangerous, it lacks maintenance and toilet paper and towels have to be requested every

delicious food for breakfast and dinner with a lot of thought put into it

breakfast and food in general very good

the breakfast was excellent, we did not try the full menu, but the food on offer appeared to be

breakfast was good. quite place staff was awesome

the breakfast and dinner that was prepared for us at the property was also delicious

the views and pool and staff were amazing

unfortunately we were not able to use the pool or restaurant because the hotel had been rented out for a party on the day we were staying

the pool area is gorgeous and quite for a relaxing stay

were drinking from the pool and they were getting in

for the water to be turned on in the room then for them to turn on the hot water then to use the pool and none of the water features were working

packages) excellent customer service, they answered every question i had with professionalism wifi worksud83dudc4dud83cudffb food was delicious bio security on

great spa and massage

the spa cannot be used as they have external clientele who books it so not easy access

absolutely fantastic we booked a day spa which lasted for 5 hours

was very accommodating to the needs of each family member, small kids and older adults

grounds are stunning and breakfast is amazing

room with all the amenities you can expect for a romantic vacation or a family trip with kids

great breakfast

the spa is very good value for money and very nice massages and warm jacuzzi

the place was lovely with lawns and birds singing and the pools were beautiful

very cozy place, tasty food and breakfast. super nice pool area

atmosphere, warm staff, wonderful massage booked in the hotel, nice swimming pool and elegant external services and

nice pool area, with bar

the staff! the most helpful and friendly staff at the hotel, particularly the pool bar team.

the spaceous room, air-conditioning, room service

the bed extra comfy. room service really quick and tasty

their full menu was alaso available 24 hours as room service which was a plus

room service was not ver efficient

room service was fast but unfortunately always got the orders

it is a lodge, not a 5 star hotel, so don't expect room service, but expect the most amazing team, with wonderful views, the property is amazing, the

the grounds, pool, scenery, rooms...everything was excellent!

the breakfast buffet was acceptable, but could be improved upon

the pool was beautiiul and service excellent

additional menu options at breakfast.

beautiful room nice pool

the pool and the modern room

breakfast maybe? a bit more choices would be great!

breakfast was ok but they ran out of a few things

advertised a restaurant but it was open for breakfast and lunch

was friendly and the breakfast was good

pool was dirty, needed shocked and if your room was more than a 100ft from the office the internet

lots of animals, plants, grass, swimming pool and lounge bar

breakfast was good and the staff tried hard to fix what we wanted

it has a beautiful trail, a nice pool and a very nice layout

breakfast could be better

time, i would choose a room away from all the lights and the pool area because i have trouble sleeping and anything keeps we awake

the pool was great, and there where bikes you could ride for free

every meal, be it breakfast, lunch, or dinner, was a special occasion with delicious offerings

super nice pool and hot tub

we did not get to use the laundry machines, but thought it was a great competitive advantage for the hotel

it has a very cool design and the pancakes for breakfast were very good.

have a nice swimming pool clean room nice attention

didn't like that in the description wasn't described that the pool and other facilities were available

the service and the pool area is great. also is in the middle of town.

pool, delicious and satisfying buffet style breakfast consisting of papaya, pineapple, melon,

pool, delicious and satisfying buffet style breakfast consisting of papaya, pineapple, melon, chocolate or coffee, arepa, eggs made to order,

location friendly staff great breakfast. restaurant staff reception staff

staff /parking/air condition best value

the breakfast was really good and the staff was super friendly

large rooms. comfy bed. great breakfast. secure parking. decent wifi

parking space is very tight, its very hard to park your car

breakfast was okay, 1 egg preparation, rice and fruit

good breakfast

friendly staff, good breakfast and comfortable room.

the breakfast was, great, the bedroom was beautiful and easy to get to the airport.

no restaurant inside just for breakfast

the room was not available when i got to the hotel, they sent me to other location that offered parking and when i got to the new location they had not parking available, i ended up cancelling

to the airport the breakfast is decent the staff is nice

good breakfast

room 206 not much variety for the free breakfast

too much noise cant get any sleep very limited breakfast

location and presence of hotel was nice. breakfast was acceptable. bedsheets were acceptable.

was very clean, comfortable, very nice atmosphere, with 24 hours/day host-reception area, free breakfast, and the hostess service was very attentive

wifi , could not print my airport ticket

somewhat noisy but then this is colombia. wifi a little variable in some rooms but ok

no wifi except for the down by the reception

very noisy rooms, wifi was terrible i was trying to work i couldnt , is just for stay one night

wifi was not working correctly

breakfast was amazing, very clean facilities, affordable and bed so comfortable

slow check in, waited a long time for breakfast and it came out cold.

breakfast is good but if you stay more than 2 nights you might want more variety

so clean. accessible parking places

clean rooms, good parking lot, good breakfast and friendly crew

water was hot wifi was fast etc

the wifi didn't work properly either

breakfast,hot shower,room size,wifi,location,staff.. unbelievable quality for the price.

breakfast could be better

the staff, the location and breakfast

breakfast, the price and location

customer service and breakfast services are awesome.

te attention of the staff was great, ok breakfast

a little tired but clean with a solid bed, hot water, and strong wifi

wifi connection in the room no air conditioning, just noisy ventilator which you have to use since

location strong wifi

bed, everything is clean and good working wifi

location, very friendly staff, big room with wardrobe, clean and good size bathroom, good wifi

great breakfast and nice room w good room service

clean, well maintained. great breakfast, great location and an amazing staff.

clean, great service, good breakfast.

great location, good breakfast and nice staff. rooms wer big and comfortable beds.

erratic wifi

breakfast, location and stuff were great!

the room service, professionality and also the wlan was unexpected good

wifi is strong

the wifi on the 3rd floor was a bit weak, but on the 2nd floor it was strong.

no air conditioning, bad wifi

room very clean, modern, bed comfy, wifi excellent

wifi ok

location is good, good wifi quality

good wifi central position staff smily and cool the lady of the first day for check out

we were charged room service when we didn't order anything or eat in the restaurant

location, restaurant, jacuzzi, staff, comfortable beds, room service, cleanliness.

we never ate in the restaurant or had room service

is good rooftop is nice comfortable bed rooftop restaurant good food and prices and good room

had a room in the 10th floor, it was a little bit noisy because the roof bar was just on the eleventh floor

breakfast and coffee

breakfast is simpel

we didn't like the breakfast. eggs overcooked. orange juice not very natural.

was clean, staff were great, breakfast could use some improvement

great breakfast too

the breakfast was the best we have had in colombia

both a/c and wifi worked well

wifi was extremely unreliable

limited hot water in shower uncomfortable pillows limited sound insulation very poor wifi

the breakfast. oh and only 1 towel was provided.

liked that they offered breakfast in the morning

full breakfast and internet included in room rate

breakfast

were extremely helpful, some of the best i experienced in colombia everything worked - hot water, wifi, bed was comfy, tv was good, everything was clean, breakfast was good

super basic breakfast, no fruit unfortunately

good location. breakfast included. good value

breakfast was delicious

breakfast, good location

for breakfast, you have three options of eggs

d lunch is amazing a++)

great breakfast, friendly staff, very accomodating.

the check in was done at the reception, the breakfast was nice and the staff friendly

breakfast is not very good quality, kitchen staff kind of rude

very welcoming and friendly staff, comfortable beds, room service, good wifi

very welcoming and friendly staff, comfortable beds, room service, good wifi

large bed extra clean perfect staff very fast wifi

the hotel is very simple and breakfast was okay

staff, clean room, breakfast basic but fine, warm shower

breakfast area was crowded, towels were packed in closet so we didn't find them, most places leave

cozy apartment like feel with our own little kitchen

good wifi

there are plenty of restaurants and shops close by and the gehustelt kitchen is fully equipped

ver good wifi

fully functional kitchen

the room was pretty clean and the room service was really efficient

decorate the breakfast hall

some hours weak wifi , lobby staff wasnt nice , no elevator , too much noise day time

breakfast was delicious

the breakfast room was not very good.

room service a little lacking, forgetting to take out dirty crockery and replacing sugars coffee

room service is rather slow and the reception service is not very receptive to the requests of the

room service should inlcude at least one dish

the breakfast and customer service. hotel employee was amazing with room service and breakfast

room service was hard, a menue and a number to call printed on a sheet of paper would be nice