no room service, no tv in the room

staff were very friendly and helpful and the room services and cleaning were immaculate

i gave it a coca-cola treatment which helped a little but it needed looking into from room service

rail, no tv in the room, no mini fridge, water temperature doesn't go higher than 38 degrees, no room service, i understand its a hostel but the room i got was a hotel room at a hotel price, also

and ready to help staffs, fast wifi network, like the ambience, clean thanks for having

was close to the train and wifi worked

breakfast was good

i couldn't pay for my room by credit card - wifi barely existing - a weak signal or no signal at all - the stuff informed me they did not

the breakfast could have been a bit better as it was just egg, beans & toast.

free wifi and hair dryer

kettle, stove and kitchen utensils); wi-fi working well; personal nice and helpful; great room

wifi) i haven't notice. though the staff were helpful and explaining

room was clean and tidy, kitchen was great too, the only downfall was the bathroom - poor ventilation, so nothing would keep

didn't use the wifi as you needed to pay for it

with wifi at the beginning but it worked out well

room service evening menu limited so if you do have allergies be aware you are limited to toasties

really enough storage in a room for 3 people and room service not available, the tv was great but guide was difficult to navigate and would have

no fridge in the room plus no room service

room service didn t change the used glasses in the bathroom everyday

the rooms were good, they were clean and room service was reiterated each day

there were a couple of issues with our breakfast

more selection for room service would be nice. it was good however.

i had dinner in the quiet and comfortable restaurant one night and i had room service dinner on my second

om service), but these things happen and the matter was handled very well by the reception

food and room service top quality

wifi networks connection sucks

good wifi

no in room tv reception or wifi as advertised 10

very comfy bed, excellent shower, good wifi signal.

wifi networks connection sucks

the room is comfortable, particularly the bathroom, and i liked the option for room service and the welcoming cookies left in the room

ich we didn't use) and tea and coffee making facilities in the room

the bar and food was fantastic and the staff friendly and helpful

the restaurant & bar area was really warm and welcoming as we arrived and the staff were very attentive in giving us

mini bar facilities, although nice draught drinks downstairs in the bar

claims its daily room service but we had to take our bin out every time and take out towels down and ask for new

everything was clean and room service came every 2 days, which made up for the lack of space

room service is not so great

poor breakfast no room service

breakfast was a plus, with a room service

nice public bar downstairs with food and outdoor seating area

g tube, buses, disco in bar below

bar on the first floor and location in common are not very tourist friendly

couldn't manage to use the wifi

wifi is for charge.

wifi was a spotty in the room

no wifi in the room. uncomfortable bed.

do with an extra pillow and the wifi was non existent

ee or otherwise) the doors were very noisy and woke up every time one opened

wifi in the rooms

beautiful fresh food in the bar downstairs

sorry, i can t remember his name, it the gentleman who checked us in whilst working the bar was very helpful informative and

we went ended up having dinner at the bar below where the food was delicious

from walking in the main entrance it was very inviting, i headed straight to the bar and was checked in and shown to my room

good in the restaurant bar was exceptionally good

not enough toiletries, pillows, sugar and coffee sachets provided, no phone in the room, the room service menu had nothing other

food menu in the room says that there is room service available but there isn't

a price, so this was disappointing, we weren t topped up with tea & coffee etc, or received any room service for 3 days, a lot of money to pay regardless of the location for the service we got

room service only comes in after 4 days which makes no sense

bed was comfortable and room service excellent. staff were friendly.

the bed was incredibly comfortable. room service was quick and the room was very clean.

had room service and breakfast, and the food was lovely

ordered room service and got sick the next day

- really good room service - good choice for tea in room - great facilities

also, good menu for room service - no trouble getting fresh fruit and veg

i have never had room service twice in one day

he refused to replenish tea & coffee - it s not room service - i just wanted to replace what had been used

like the cleanness, customer service, room service and good breakfast

staff were lovely and friendly when i came in and i called for a late check out and they were helpful

free parking was a bonus and arranged by reception

room was comfortable and clean but no room service up to checkout

no room service due to the bank holiday

there is no room service as advertised

easy check in and room was clean, comfortable with great facilities (tea and coffee, tv, spa bath,shower

loved the spa tub

room service trays stayed in the hallway too long

no room service, and rooms are a bit small

good sized clean rooms, friendly staff and great food on room service

room service was top notch

room service is also available

room service after 11

size room nice decor amazing staff, from reception to bar to room service

room service cleaning can be better. stuff can be educated more.

the room service was excellent, quick, on time and very good.

i had room service and this was quick and the meal was great

no air conditioning and the room was really hot. no room service or facility to order in.

no aircon no room service no recreational facilities

the rooms we stayed in were impeccably clean and room service was well done

food options for room service, facilities could have been a bit nicer and better maintained

limited room service menu lift not really adequate used the stairs ok but could be an issue if you were on

the floor around the juice station at the bar was very sticky, not cleaned tables that had been deserted by guest were not cleaned/dishes

would like a mini bar in the room.

have liked tea/coffee making in the room but free tea and coffee in the bar area made up for it

comfortable and inviting open plan lounge, bar and restaurant area

the room is practical and the lobby bar has a wonderful atmosphere

sy event and hotel was fully booked out) ordered room service again at

food was great in the hotel, both in the m lounge and room service

have been excellent if room service brought the food up to the door at least rather than having to go down every time,

quick check-in, spacious comfortable room, good room service

we returned to the hotel after a long day and the minibar cups were not well cleaned i called the room service twice during my stay to ask them for clean ones

easy possibility to wash laundry.

level when i emailed advising that it was hard to do stairs due to a recent operation, and for an early check in

were no instructions for the wifi as promised

room was fine for the price, netflix worked and wifi strong

basic reception process. wifi access didn't work.

everything was really fantastic except the room service, but that's ok.

i had 3 power cuts which were unavoidable but i was in the middle of my room service dinner so very inconvenient

resturant was closed by the time we checked in or it was closed for another reason, but maybe room service options would be good and it would be another income stream for the hotel too, even

room service very good, meal above average for budget hotel

the restaurant ringing me to see what my order for breakfast because i had particularly asked for room service on the saturday because i was going to my nieces wedding so impressed fantastic really

room service was neat, the bed and bathroom was clean

in order to reach my room i had to first pass a corridor filled with laundrybags

nce you up and into it), shower great, very clean and laundry spotless

the staff was moving those laundry carts a lot during the night, like, after 10:30pm

nice staff and early check in accommodated good location in terms of accessing transport

room service choices were too limited although the food was generous

no late night bar or in room service.

the room service came quickly and the menu was comprehensive

room service and breakfast both

ordered room service during our stay which was efficient