the facility itself was very nice with tvs that welcomed you by name, streaming services, room service, and in-house bar

the pool area was a lot of fun for the kids

the staff at this hotel were completely pleasant and amiable, save one lady in the kitchen, who legitimately ruined my stay for me

it was soooo quiet and the carnitas for breakfast were delicious!

breakfast was delicious

breakfast was great done management staff was great and the room service was excellent nice friendly staff

friendly staff and clean room are spacious and the pool was so nice for the kids

some cereal or breakfast sandwiches would have been nice maybe some frozen burger or chicken sandwiches as well

the shuttle driver was so helpful and amazing

the entire hotel is extremely clean, the gym is very nice, and the pool is fabulous,

people outside in the parking lot talking very loud

very clean, great gym, friendly helpful staff, close to airport, free shuttle

location, great staff that went above and beyond and the shuttle personnel that were very helpful

the cost was perfect. free parking..5 minutes from the airport.

rooms have a full size refrigerator and are equipped with a kitchenette

the little kitchen was amazing bonus

the kitchen is so cute

desk and chairs for working with wifi

breakfast was

t all do)

dirty bedroom floor, one desk worker very incapable, keys not working

room service

days in a row) , no room

was spot on, minus the fact that there was a room service menu in our suit but they didn t serve

eaning) doesn't show up on saturday even when i was out of the room by 9:35 am

rooms were clean but there's no room service

we never got room service or clean towels

also they didn't offer room service at all

no room service received, but we still have to pay the full room price every night we stayed there

ordered room service...it was delicious and came super fast!

shuttle service was very convenient and timely

wifi was bad

proximity to the airport

how clean and comfortable it was! also along with good wifi!

were there for a very brief stay and wished we could have stuck around for breakfast

pool and hot tub were relaxing

only complaint is that i registered at night for a 5:30am shuttle, and when i came downstairs at 5:28, the shuttle was already pulling away, so i had to wait

there were so many kids all screaming and monopolizing the pool and hot tub

everything was great to me the kids loved it too!

convenient airport location, complimentary shuttle service

would have enjoyed the ability to at least order a drink via room service, but all that is out of their control

the restaurant and the food was disappointing, as was the breakfast room service

h) refused to allow us to order room service or take out

ordered a cappuccino, tea and english muffins for breakfast via room service

requested breakfast room service but the food was not delivered

no room service

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water kettle without water or a cup

rivali was great, provided room service as well

room service trays could be picked up more promptly

food was fabulous and rooftop bar excellent!

the pancake we ordered for room service was very good

room service

never received room service so sheets were not changed and garbage cans not emptied

we had ordered room service and it took a long time so he comped the meail for us

and also, we noticed a table in the 3rd floor lobby hallway that had old room service glasses that sat there for over 24 hours

very good room service and food delivered all hours of the day

did have a small incident where i ordered room service one night and they basically

very comfy beds, squeaky clean suite

droom and restroom), butler service, 24hr room service, valet service, great food

breakfast in the cafe was delicious. comfy bed, nice shower, prompt room service.

customer service, cleanliness and room service

the room service ended too early. the bathroom in the room was dated.

fast room service meals and connecting parking structure

room service was accommodating to my garlic allergy and i really appreciated it

plus, the room service was amazing and so delicious

the restaurant in the hotel closed early, and the breakfast options for room service were really limited and overpriced so we opted to check out early and hit the road

i enjoyed my cookie on the way up to my room and room service was also delicious

room service from the bar and grill until i was denied room service and asked to leave.

room service

messed up our room service order, never put the order in

the brochure says 24 hr room service

room service was late and most of it was cold or horrible tasting

two separate orders from room service were not satisfactory.. terribly over salted and inedible.

food prices of hotel room service was pretty high and quality was so/so at times the room service took almost 1 hour and

room service options were very limited

and room service every day which i don't really expect anymore and often don't see post-covid

discarded room service food from our neighbouring rooms were laying in the hallway for several hours

room service food was pretty good

when we checked in the man at the front desk said the restaurant, bar, and room service were open all night, however they all close at midnight so i m not sure what that

room service was close

room service but they didn't have a runner the outside looked sketchy but the inside was absolutely

there is room service and even a starbucks coffee house right off the lobby

24 hour room service

everyone from the bell man to the waiter

we did not see a room service menu. not sure if that is available.

room service was a disaster

no room service

stay was nice and quiet, the bed felt like a cloud and the coast pizza we ordered through room service was delicious

bathroom door wouldn t shut! pool had too much chlorine chemicals were out of balance.

clean, comfortable swimming pool, hot tub, and fitness center

room service was a bit below the rest of the experience.

room service was called multiple times for basic amenities and all calls were disregarded

only complaint was about room service

to enjoy a glass of mimosa each day without getting out of my pjs or spending a small fortune on room service

amenities are not as stated on their website, the pub jackson s associated with the hotels room service is no longer in operation and their continental breakfast are some snacks in a bag

was perfect besides the room service, the onion straws was way to salty,the steak wasn't cooked like i wanted it was cooked

was no room service even though the tv said in room dining options

very limited and the coffee provided wasn't exactly generous

e portion of each unless we got room service

room service is only til 10pm

pool was not heated.

breakfast meats were over cooked

breakfast was fantastic we really enjoyed it everything was delicious

beds were comfortable, bathroom clean/fine, kids were happy

that it was set up like a studio apartment i loved the kitchen area and the bathroom.