to request for room service, one light was not working and some of the tv channels were not working

cardell room service staff very professional and provided great service

room service did not replace towels or toiletries

and no remote in the room and i asked for room service , never received services

also we ordered room service for dessert and breakfast and were thoroughly impressed both times

one night we requested room service, for example, and were told we had to come down to pick up

was shocked that the room service dinner i ordered was delivered in a sturdy paper bag with the different foods in

room service came up approximately 30 minutes later

offered room service, but i had to go get our food and it was cold and not good

room service, awesome pool area with hot tub

kickback; the dessert specials offered during the kickback; the 24/7 coffee center; & the daily room service

free parking

a lot of kids it would be nice if you could have adults only sections at the pool and floors

the pool and spa were lovely

location ,room service is very good

the pool is tiny.

staff, complimentary food, cleanliness, kitchen in the room

love the pool area as well

the breakfast was good and served both hot and cold options

room service and though expensive it was quick, the server was very courteous & helpful, and the

room was hot and didn t offer room service or clean room during our stay

location was perfect breakfast was amazing pool was nice room service was yum

room service was great, due to the fact was in cast and on crutches.

room service completely closed at 11pm, even on a sat

bartender in room service was excellent

room service a1, staff is very knowledgeable and pleasant, make you feel at home, the rooms are

prompt room service

room service was great, gourmet southern cuisine, fast and easy to order

the staff were amazing!!!! the room, lobby, room service & bar were all awesome.

we requested room service one day that they never sent, but we received towels quickly with a call

only negative was underdone and way too buttery scrambled eggs from room service and referring to thick dinner fries as breakfast potatoes

room service was way over priced, and the extra service charges turned a $6

no room service

excellent-breakfast, barin pm, comfortable room,all staff- bar,restaurant,room service, front desk- delightful, all

room service after 10pm

room service came by every morning taping on doors around 9am

the room service menu is not great

rooms is simple, towels and room service upon request, hotel provide nothing, their major job just to keep charging customers

the covid virus conditions didna ? ? t allow the motel to provide room service.

room service was a joke

when i called the room service, they told me they need to check if anyone is on duty and put me on hold for 10+ mins

i liked the all day room service throughout the hotel and thought that was very cool

location in house services: room service

requested room service and didn't receive it due to miscommunications with the front desk and kitchen

beginning to end incredible food even prompt room service and hot food

the dinner selection for room service.

not a lot of food options for room service

food in the restaurant and in room service is completely overpriced

food was awful and seating in bar area room service, and no seated breakfast

renovation in progress was very inconvenient considering the price. room service was terrible

room service morning coffee

there was no room service

no room service, so i bought chocolate milk from the hotel shop and it made me sick, i threw up and

they did not clean the bathroom well one day, didnt pick up room service tray next day

ust ordered soup and salad at 2 after the lunch rush)but food was good

room service was prompt

was friendly and responsive mini bar well stocked room service was very good bed was very

room service menu was meek. very few options but ice cream was a 10+++

had to wait for room service to deliver

room service was quick and a good value with great good

itself is beautiful, it is right across the street from marion square in downtown charleston, the room service we had for breakfast was phenomenal, and the service was top notch

i enjoyed my room service dining which was delicious

breakfast was excellent but best part was room service

we had room service and it was delicious

the staff is friendly, but room service can not happen currently given covid which is understandable

there was no room service

i've love the location. the only thing that missing in that hotel was room service

did not get room service 1 day and had to call for

room service did not happen for the whole week that i stayed there

even the food in the restaurant and room service is

location, room service and cleanliness

it s clean the bed was comfortable and the room service was great!

no room service

had their pizza delivered via room service

great layout and concept like the optional room service like the breakfast basket

breakfast provided as room service was much better than a downstairs breakfast gathering

no room service

we booked king with small kitchen

their rooftop restaurant/bar and pool just add to the appeal and level of relaxation

parking was also complimentary

the additional perks of nightly turn-down service, evening wine and horsd'oeuvres, full breakfast and coffee/pastries were the icing on the cake

breakfast at circa 1886 was fantastic

complementary wine and hors'doeuvres every evening, coffee and danish in library and full breakfast in

concierge staff never returned our request for spa treatments after contacting them two times.

and the room service was a pleasant surprise

room service, very long walk from elevator to room, corridor decor shabby with stained

in room refrigerator, was told they had no runners for room service to go to restaurant then restaurant said they had closed the kitchen and would not

on top of that, the alarm clock went off at 5am on the 1st day

room service comes from the hotel restaurant, which has tiny, expensive portions

the complimentary boxed breakfast was good - excellent local pastries

geat atmosphere, lots of spaces to use including a bar in the evenings. staff were wonderful

i didn t like the kiosk to order the breakfast.

our breakfast was enjoyable

the continental breakfast was very nice.

00 pot of coffee from room service

the rooms were very clean with great cleaning & room service

room service/cleaning was poor one day

the food was delicious everywhere in the hotel even the 24 hour room service which was huge

i would have liked morning coffee availability other than room service.

excellent customer service from claire and cole! love the location and room service.

room service was wrong multiple times

mildew in the shower. slow room service.

minibar or room service

amazing room service by a 4 star restaurant

also, room service doesn t deliver

maybe they can have room service 24/7

ordered room service, pizza, no napkins or utensils.

no room service due to covid

restaurant and facilities in the hotel, the restaurant provides the room service which was

breakfast was terrific. it s a nice touch to have room service included.

location for a one or two night visit, great staff, the breakfast needs some improving but the room service part of it was nice

the room service breakfast was delicious

we also enjoyed room service breakfast

we really enjoyed the room service breakfast, afternoon wine and cheese and the nightly sherry

charge) to our floor having a coffee/tea table everyday, wine and charcuterie with

was outstanding and room service excellent delivery ,presentation

the hotel had so many special touches, from champagne welcome, breakfast buffet or room service

the breakfast was outstanding; both in the lobby and room service

breakfast was ordered for room service and was very good

our room service breakfast was excellent. it arrived on-time as requested. it was hot and fresh.

we loved the complimentary room service breakfast

room service breakfast was ok but not as good as i had hoped

great rooms and beds! wonderful room service from butlers

were great and the in-room continental breakfast was outstanding

the nice room service. thank you. the front desk. thank you.

our first night there we we excited to order room service and enjoy a great meal together

service fee for room service is ridiculous, the safe in the room didn t work properly

i ordered room service which was very expensive and

, in beautiful condition, room service and staff fantastic