the spa was closed at 4:00 on saturday and on sunday

the most comfortable victorian period bedroom with an excellent en-suite with deepest excellent spa tub i have ever used

wifi was spotty but there has been an issue since folks work from home

the spa treatments were also good and the staff made our anniversary even more special by putting us in

the owners who have preserved, transformed, and improved it -- stroke of genius to bring in a bar and back bar, particularly of this quality

room service didn't record my room number correctly and i waited over an hour for my sons dinner

ordered room service

the room service people had no response while we greeted them

i asked the staff/room service for almonds and she immediately said they don t have any, which is not possible as

location, hard to reach reception, no room service

we were also expecting room service for breakfast, as it says on the hotel amenities, however they did not have breakfast

location but need room service

no room service and pillows were horrible

or room service that offers more than delivering milk or cream for your coffee

this was through room service, which took about 45 minutes to deliver

helpful saff. good room service.

room service breakfast was not great for the price, had buffet last time and it was excellent

clean, immaculate room service

room service was odd

room service was mediocre.

was difficult to get someone to answer the phone for room service so we never ended up ordering it in the end

the staff were all really helpful from the ladies at the front desk, room service, the restaurant staff and even the gentleman that helped us w our bags when we left

i also didn t like that we were there for one night and there were room service dishes sitting outside the other rooms for the whole 24 hours we were there

the wifi works fine

wifi even though advertised it

we ordered room service

room service breakfast was top notch

no room service after 9pm either

service was good but slow, not the servers' fault as she was also taking care of room service

perfect location and appreciate the free parking .

room service and provision of a chair in the room in addition to desk chair

uldn t get toast for

the room service

room service are too early to clean rooms and paid breakfast.

were doing quarantine so their were no room service which is understandable

access the phone in the room, and there wasn't any info on how to use the phone or access the room service, and supervisors have been non responsive in responding to questions pertaining to

one just rang

comfy bed, heated tiles in bathroom, well illuminated room, the staff were very kind and helpful, room service was excellent, will definitely book again and again

at least, i was never able to get through the the kitchen staff

microwave had to sign papers just to buy water from downstairs pretty expensive room service would often come in while we were still sleeping and they would even come in while we

soon as i pulled in, there was alot of junkies in the parking lot, i went to get a room and my bf yelled out to me before going into the office and said

the location and free parking were two advantages of this hotel.

convenient location, ground floor all rooms and very well lit parking lot.

the location is good with free parking.

to be breakfast and parking included but they didn't have breakfast and they told us to park on the

bread at breakfast not fresh

serve the breakfast it s suppose to be

there was breakfast, staff were helpful when i asked

breakfast was very basic. many homeless people in the area.

the jacuzzi was great and the continental breakfast was good

so very clean, and the kids love the pool. last, there is everything around like a 2 min drive

kids loved the water slide

i and the kids loved the breakfast and the kids had so much fun in the pool.

very noisy with kids running and screaming in hallways at weekends