no room service for the 3 nights we were there despite asking

location, room service did make the room up and did a fine job

only stayed one night but the pool looked like it was kept up nicely

though it had a

cracked window. truck rigs in parking area. no beach view.

you have to stay at least 3 days in order to get room service.

management did compensate for not having our room serviced two days in a row

forgot to do room service

as i already mentioned, no room service for two days out of ten that we were there

they have room service every 3 days.

room service very confused

room service

had to do room service

golf course looked good and the pool area was great

able to use the facilities at the beach resort including the shuttle service breakfast was very

full size refrigerator, microwave, small table with two barstools, tv, wifi

had to walk outside for calls, text, and to go on the internet even when i was connected to their wifi

they allow restaurant visitors to park in the hotel parking spaces, so you don

not much parking

would have like if the front parking places were reserved for hotel guests.

tending bar, serving tables and running room service made service a bit slow when ordering food

room service fees seem high

room service - dinner was delicious

amazing view of the river from our balcony, clean room, and room service was provided

rooms were excellent as was the room service

room service only for breakfast.

also, room service never answered their phone

not enough chairs around the pool. no lunch available and no food through room service.

were smelly especially the room service napkins, they were unusable

charged me for room service that i didn t use or ask for and the air conditioning wouldn t cool the room

the staff was friendly and helpful, the pool was clean, excellent location, close to the beach, room service was

no daily room service.

there was no room service unless you request it, the floor wasn t clean or vacuumed well, no garbage picked

cleanliness, was sunpar, room service was not as expected.

my kids couldna

i arrived at the motel, there were a couple of cop cars riding around in the parking lot

remodeled, very clean. park in front of your room. fridge, micro. good wifi.

no note pad or pen. small parking lot, tight squeeze to back out.

clean with a comfortable king size bed, a refrigerator, a small desk, plenty of outlets, good wifi and parking right in front of the door

parking in front of door

room service was slow

like the location facility had adult and children pool restaurants bars room service staff is friendly and courteous and the bed was

service was just exceptional from the vallet parking to room service

uninspiring room service menu and dining options, room needs update

as informative for first time guests, some concerns on room service and cleaning of the kitchenette

easy parking close to room

wifi was barely working the italian woman in the office was extremely rude, one of her employees

poor wifi

parking was easy, right in front of the room

for golf lovers there is a golf course nearby and golf

they were pretty stingy on the toiletries and towels, had to ask for more from room service

continental breakfast was given in a bag; water, orange and muffin -no room service and no one told us -the trash wasn't even emptied -every day the room key-card had to

very disappointed with this no room service, no clean towels, had to go to the front desk to get them, was told that i had to

room service was every 4 days instead of everyday, on top of that me and boyfriend found a roach in

wish room service came in more than once in my 5 night stay.

room service was timely and did a great job

whether room service was available

room service food was a bit meh - the grilled cheese in particular wasn't good

no room service. bar closed too early

when we d ask for room service to bring more towels , sheets, coffee they didn t

also refreshing to have daily room service

no room service either

at 7:30 am this is a hotel for people who sleep late, have no business activities, and don't need room

gym was good and staff were lovely

the apartment had a good size for a family with kids with everything we needed

sometimes it's nice to stay in and order room service or pool side lunch

i wound up going to a local store and buying a bag of ice as it was easier than calling room service once a day

room service and room comfort & size.

room service one of the waiter was very mean

fast room service, good meals, good views to the ocean

and well maintained hotel, nice decor, free wi-fi, wonderful amenities and excellent room

room service after 8pm

price, pool area too small, no room service for breakfast.

the staff were unfailingly courteous and efficient especially the room cleaners, pool and room service staff

only issue was not room service for breakfast, but there were plenty of alternatives near by

no room service no meals eaten corona 19 precautions

3 diff charges for room service

the room service food was not very good.

beach bar menu items were good - especially the grouper tacos

spa was wonderful

the breakfast croissant with granola fruit and yogurt is perfection

marco would pop over wishing us a good morning and presenting us with breakfast

hotel and restaurant are together and encircle the beautiful tropic pool area

breakfast could use a little more options such as cheeses and meats, also the tvs are a little

we have family frequently and we re delighted to stay at the escalante the hot tub and pool were lovely - hotel is similar to a key west and mediterranean style nothing else like

rooms with everything your needed. bathroom was awesome. kitchen was very complete

the hotel is also close to a lot of restaraunts and the complimentary breakfast is amazing

breakfast was exceptional, plenty of choices

it really needs a table you can eat at since there is a full kitchen

used the wifi for work and it worked well

location to hertz was great, room service available

room service and daily cleaning of room

bed wasnt made the bathroom wasnt cleaned i was not impressed and my room service was charged to the room when i asked for it to be charged to a diffrent card wont stay

large rooms, quick room service

fast room service, decent food. free hotel shuttle.

was closed the entire time of stay, spa was closed, the bar was only open 1x during our stay, no room service

excellent covid protocol in restaurants, room service and public areas

had to beg for room service, call front desk a dozen times to only get someone show up at 7pm on day 4

both times we ordered room service there were errors; but other than that the trip was perfect!

room service was hard to get had to request every day

transaction to my credit card that did not relate to my actual charges the amount far exceeded my room service charges

good room service friendly staff

expensive it was just to do room service

had a great pool, nice seating areas, a bar, and welcoming staff

location and amenities, excellent menu choices, convenient shuttle services and the most pleasant staff throughout the hotel

ncidentally everything looked so appetising, great selection ) , andy for the shuttle to the airport and robert

was very clean. free breakfast was decent. comfortable and quiet room.

beautiful pool: social hour; comfy bed and linens: spacious room with full kitchen

free car parking spaces directly in front of the building

closeness to airport, hotel shuttle to and from airport, close shopping, dining, delicious breakfast and wonderful staff and

the pool was clean

good breakfast, fast internet

breakfast, cleaning

staff was wonderful, pool was warm and quiet, breakfast was delicious

was good, just the elevator was out of service and the pool too but tech difficulties happen

$5.00 per laundry load seems excessive.

popcorn machine. kids love it, beds are comfortable, kitchenette, and friendly staff.

elevator wasn't working parking lot could use more lighting

breakfast was very good! staff made it enjoyable. great variety.

the pool was nice and a good temperature, we loved having the hot tub too for the cooler