parking lot during winter.

stored our bikes in the secure laundry room

accommodated our emergency needs for laundry

have a toddler) and were understanding when we needed to extend our check out time for

there s a small parking lot out front and one out back

reception, concierge, pool, spa (as in beauty/massage spa), outdoor patio and bar, room service (-)we were unable to get a table booking to eat in the dining room so we arranged to eat from the in room service (+) room service was also very quick (+) room service was fast and food excellent (+) room service was fast and delicious (-) we ordered room service, and it was very cold and very gross, as well as way over priced (+) room service was quick and efficient, the food was really good (+) we were not able to get a reservation for dinner our second night, so ordered room service via the app (+) the front desk and room service to be mentioned (-)room is not a 5 stars room, there was no water in the room and no room service unless requested that part didn t give the abundance experience of a 5 stars, it

ngry teenage

no separate eating for kids

my opinion, the lobby bar is the biggest draw of the hotel

my kids loved kids menu option though

spa overlooks beautiful forested mountain vista

there was no breakfast for us - even though the person who checked us in said there would be.

we were so genuinely welcomes and were able to use the lovely little spa pols straight away

for breakfast, i felt it could have been a bit fresh, it was always kept a day before in the fridge

view from the outdoor hot tub, incredibly accommodating staff that prepared a breakfast for my 4am wake up call, excellent filet mignon dinner with wine

room service was rude multiple times

room service and all staff

bath tubs in the rooms pool was closed, hot tubs weren't hot, no room service,no tv in the room i had

ie: room service, pool / resto / hot tub hours, ice machine etc

e skating, swimming pool and