too much clorine in the pool. it was burning the kids eyes. but they still had fun!!

offered water everyday, clean room, fitness equipment

delicious breakfast and easy parking

the pool was a very nice size and the kids had a blast

e toaster was a big plus for me;

parking lot was small, no ev charging.

the hotel smelled amazing, rooms were clean and spacious free breakfast is always a bonus

the traffic trying to get out of the parking lot.

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close to restaurants

i never was offered room service

staff and room service

mattress was terrible. i could feel the springs! very hard to get room service and clean towels.

door has lock issue, we called room service to unlock it.

i call to the front desk for towels or whatever because room service was not conducted; i should never have to go get them myself

ordered room service and the food was very good but they didnt bring me the vegtable as it was listed on

room service was terrible

no room service or pool because of the pandemic

room service was quick and tasty

my entire stay no room service was provided even when explicitly asked the front desk

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

was eh did order room service and dined at the restaurant the morning of check out due to convenience

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

we checked in no one told us there would be no room service

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

wish i could of ordered room service, no facility available

had a restaurant, no room service

the room service was okay

i could not use their wifi

allowed an early check in and told me about the parking garage 1

no shuttle and no room service

no restaurant, no room service and morning special about this hotel.

room service knocked on the door at 8:30am even with a do not disturb sign out.

the phone for room service wasn t working

rgotten

one answered the phone for room service since it was close to closing

room service, warm cookies, and an indoor pool!

the room service food was delicious, it was fast and delivery people were really good

rooms are small, no available local area information or for room service

the double bed room was very nice and roomy. the desk service and room service were very good.

i got a steak from room service that was not cooked properly

the staff were extremely friendly, the server who brought up my room service was even wearing a suit

they have events for meeting with the guests, fast room service, beautiful and fully equipped rooms and much more

kimpton had thorough precautions in place, in terms of cleanliness, contactless room service, etc

we ordered room service from the fabulous restaurant downstairs and it was delivered quickly

no room service

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick up

city view wasn't great, but not terrible either. no room service or minibar.

no room service

room service facilities could have been improved a lot

room service was also prompt and delicious

no evening room service and limited breakfast room service menu

the mini burnt almond torte i received via room service was pure pittsburgh

room service food was quite tasty but suffered from the delivery as is typical for room service

room service was fast!

the staff in the dining room and those doing room service were very friendly and welcoming

on ottoman, stale chunk of bread on floor, food stained/crumpled room service menu, ice bucket lid not clean, counters didn't look clean --it wasn't awful, but for

room service was very very slow

had to order room service in order to get dinner because there wasn t enough seating for fit a family of five

we enjoyed the friendly staff, and the room service as well

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

dark room, small, bar limited, no room service, no info in room bout services.

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

we believe the bar could have stayed open longer

pop up bar was great and the staff was super friendly

room service from fl2 restaurant was beyond great

we had one night we just felt like going downstairs for food, and yes, room service was available

room service menu. worst czr salad i've had. so salty.

we checked in we struggled to get front desk to answer the phone, room service did not answer

room was great, bed was amazing with different comfort pillows and room service was wonderful

room service was polite and on time as asked

the style was amazing. room service top-notch.

there was no room service available & the restaurant was closed due to covid

room service was awesome

corner king room with a view and room service breakfast and the lounge

no room service and limited snacks and beverages for sale

the other phone's pre-programmed buttons for housekeeping, room service, etc

is perfect, across from pnc park, great food available, room service was on point and the staff was kind and

we didn't eat at the restaurant or use room service, but we did use the fridge/microwave in our room and both were clean

was room service trays/food sitting in the hallway outside our door when we checked in and was still

not a lot of space in bathroom. no room service menu.

room service lady literally entered our room and woke us up at 9am

timing was off and it would have been better if there were room service but overall very

lack of room service

the beds and pillows are pure comfort. room service superb

didn't like that i had to leave my room and walk through the very busy bar to order room service

hallway to our room had room service trays & trash that was there the entire weekend

room service was amazing

door she unlocked my door i said hey she apologized and continued to the next room announcing room

i called down to room service and i wasn't able to get in contact with anyone.

one of the biggest things is that room service is advertised and when i tried to use it, it said it was unavailable

room service is not available in the morning nor afternoon.

was disappointed with room service - both the options and the operating hours

room service was quick and easy to use

lacking is clear- easy- good room service