my server was delivering room service while the restaurant was virtually empty

the room service was good and the food was good for the

guests wifi is very bad and they constantly push you to pay for wifi which that one is bad too room service dose not exist they never cleaned my room they never bring me a new set of fresh towel

no room service when we called

clean, friendly, room service was on point and quiet

the rooms were clean and room service always made sure everything was full

loved that everyone had a smile on their face, i also loved that the staff interacted with my kids

i love my stay with kids we enjoy are self

area needs improvement gym only had one machine that worked there is a vacant building on site in front as you drive up

uart) saw us being confused and when we explained what happened, offered to re-open their kitchen/dining area for us

wifi didn't work in my room, but it worked in the lobby

wifi was horrible-it worked, very slow, then it would disconnect, took a long time to get back in

location; quite, shopping & restaurants near by - cable & wifi are ok - bed linens seemed to be clean - bed was

wifi wasn't working the carpet smelled horrible the tub drained slow the place wasn't cleaned from

i had a little trouble logging on to the wifi

parking was close- that's the upside.

no frills are available, like breakfast, spa or pool but the rooms are clean, neat and comfortable and the staff is helpful

big room. good parking. location was great. service was great.

the original site i looked at says that they have a pool but they do not.

location, parking

was good except for the breakfast

there is no much time fir breakfast

really no complaints it had a refrigerator microwave and coffee maker in the room and breakfast was

not having breakfast

they had wifi so i could work.

rhaps a maid mistook a room service order for a

there is no room service

no restaurant, no room service, no tea in the room

was not cleaned on the only day when i was returning there that evening

wish there was room service

parking 20 ft

but i believe the issue was with my laptop, not their system as my phone had no issue with the wifi

my special needs, always providing me with a room that is very easy to access from the parking area

we were allowed a late check out, which was a big help for my group

would be nice if more parking available or numbered lots for each room.

knocking for room service at 830 or 845am

the only problem was that at 830am room service was knocking my door i got to the hotel late n got up for that i told them get back

excellent job with room service everyday which was very nice

the place is nicely clean and parking was available

had lots of parking available

the room service attendants were very friendly in passing

my stay i walked around the facility twice

the rooms were clean and roomy with a full kitchen and pull out couch

the facilities were great, i used the gym everyday and we also played basketball on the court

of people in the gym not following the mask regulation

the wifi and fridge

advertised free wifi which there was none only at front desk the bed was uncomfortable i spotted a roach by the spa

free wifi not available everywhere on property

wifi

the shower was bigger than most. motel had free wifi. getting food delivered there was quick.

room service it was cold when arrived

the breakfast was wonderful & the room service was super quick!

the pool water was very murky

the pool was nice and much time was spent there

the pool and gym areas were adequate

new hotel that was great. awesome breakfast.

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out between the cars leaving it very icy and slippery

liked parking on premises that was free

location, room, late check out possible

) pool area was very small

early check in, location

inn , comfy beds, friendly and helpful staff, room service from the excellent italian restaurant next door, great

we got room service and it was brought up to us pretty fast

no pool, no in room massages, no room service

to figure out how to get room service

no room service due to covid. cmon

ordered room service took a long time to be delivered and when he did, i did not have any utensils, and no

room service was prompt

after that we ordered room service from there little food venue

i was there for the 2nd time in that same room and both times the heat didn't wow, i did call room service the 2nd time and they attended it immediately

only one person in bar/restaurant and she was doing room service as well

bathroom flooded and room service took their sweet time to show up

no room service unless requested and someone before me smoked in non smoking room

bed was comfortable, room service was decent, bar was decent

nice room service but too $$

i wish it was a little less expensive. and i was hoping for room service.

free wifi and cable were a nice bonus

welcome back is a very nice way to be greeted, nice towels, spotless room, the parking was nice for god's sake

parking right outside our door was so convenient

parking was tight, but right by the door.

convenient location in branford, near everything easy parking and check-in microwave and fridge clean with no odor at all

the wifi connection was almost non existant

important, the wifi did not work

the wifi didn t work either which was great

also they have very strong wifi access

really liked the room with the spa tub

cleanliness towards the room. room service was excellent

easy to book an extended stay , clean, coffee 24/7 , laundry , vending machines,

free it says included in price, so the next thing was that it also shows they have a bbeautifulspa , gym and indoor pool, plus breakfast bar, it was not the staffs fault, they say corporate

no gym

how when certain people where here they were giving a bag of breakfast, along with pool gym and spa not being available

breakfast room bright and cheery with friendly staff

ud83dude03 the pool was nice as well

plenty of parking

the room was clean, the staff were friendly, and most of all, the breakfast was so delicious

the heated pool was not available

room service food came barely warm

great room service

i was disappointed that there was no room service available but to make matters worse breakfast downstairs ends at 9:30 so there no

breakfast was outstanding!

the gym was closed and the breakfast bar was meh.

very unfortunate for the price that the hotel does not offer any type of breakfast offerings or room service

missed having room service

i wish there was room service and a restaurant

no room service, old building need modernization.

small breakfast, no room service

lobby was excellent (although there is no breakfast provided -- it's available to purchase via room service or at the restaurant in the lobby) (+) breakfast room service was delivered on time and was hot and good (-)i still can t figure out if they offer room service. (+) valet parking, lovely large room with comfortable beds and large work space, quick and delicious room service, great complimentary tea and coffee in the morning, and wonderful location within easy (-) no room service despite lobby cafe and restaurant being open for breakfast (-)no additional tissues in room. room service availability was not clear. (-)not much. it was a bit busy, so my room service order was forgotten which was a bit of a bummer. (+) would have been great to enjoy the breakfast but only room service was available (-) no room service, no valet parking, no food delivery to the room at all (-) room service arrived late and without necessary sides and condiments

small gym & friendly staff

the hotel was also accommodating of our request for an early check in which was so appreciated

we enjoyed the bar the evening we arrived- very friendly bartender and other guests

the gym was very small and needs some attention for sure

comfortable bed, really friendly staff

no room service; irregular laundry service

room service came quickly but knife was dirty

lets especially), great room service food, clean and classy

location friendly staff great room service

bed was very comfortable, continental breakfast was no good, staff was exceptional

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on bathroom floor

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there was dried up vomit in front of the elevator

more breakfast choices. soy milk for non milk drinker,

said breakfast online but there was none