lacked info sheet to welcome guests listing hotel amenities, room service menus, phone numbers etc

i had a problem with the tv and room service came within 10 minutes and solved the problem quickly

clean, had room service till 12 am, in an area with so many restaurants

resturaunt is not open, so no room service, and no vending machine so bring snacks/beverages

1) no room service during our stay, which means no clean towels, trash not removed

lack of room service is a problem during pandemic especially on mondays when tavern is closed

there's no room service, such as housekeeping or fresh towels, it would be great if they offered that, given

no room service provided and staff at check in was not courteous.

there was no information in the room

large double beds, a/cond, large bathroom & storage, nice decor, free car parking, free great wifi & breakfast, very clean, great communication and the best value

didn't have my room serviced each day

i was there for 6 nights and only received room service for 1 night

called room service to get more towels for the room, was told we don t have any, click, hung up

there was no room service for the time we were there due to lack of staff

wasn t usable, room was outdated, and asked for 3 days in a row for room service

great location two miles from track and casino, where parking is free and a quaint trollie car shuttles folks to track and downtown for free

we asked if he could unlock the pool for us to take a little dip before our concert and happily came out and unlocked it right then

the location was good. tv and wifi were good.

the wifi is 2g, absolutely unusable. if they upgrade this i would give them a better review.

wifi is so bad

limited eating options, especially for young person under 18. no room service.

was no book in the room letting you know the hotel specifics like pool, weight room, room service, attractions in area, etc

the property did not have room service, so we were forced to leave the property for dinner

could not locate the room service menu on the tv

lack of room service.

), room service or any other amenities that are pretty much standard at any other hotel

also, there was a keurig for making coffee in the room but no way to make tea so i had to order room service

would like room service but restaurant will pack up food to go

everything! room service!!!!!!!!

i was also upset that the website site said they had valet car service, room service and a bar

great service / airport shuttle was super convenient

close to airport with free shuttle service. clean rooms with complementary breakfast.

lean comfortable, near the airport, shuttle., economical

they even had pre bagged breakfast

24 hr shuttle to airport very early breakfast at 3:45 was excellent excellent staff at front desk &

there was blood on the pillow. i had to call room service and get new pillow.

enjoyed our weekend stay was looking forward to the room service and restaurant we will be returning very welcoming and

there was no room service so we

pool area and gym were very clean

the bar in the hotel lobby. no privacy.

no bottled water no room service no vacuuming very rough towels

room service menu was limited.

no room service and clogged tub n sink. stained carpets and dog friendly we were unaware of.

an indoor and outdoor pool, gym and many onsite amenities including a restaurant , lounge bar and room service

had a great room service meal as well-would recommend

menu selection for room service and in its restaurant

beds in the room were to firm along with the couch and we wish room service was offered

room service was very polite and food from restaurant was wonderful

room service was awesome

the couch was very uncomfortable, the room service was very limited and expensive

room service exceptionally slow, very loud ac, strange room appointments.

the room service was awesome

affordable valet parking, amazing restaurant and bar you can even have a special cocktail with room service

attached bar and lounge

the hotel bar is really lively with very good cocktails

room service

negative was that i could not get anyone to answer in restaurant or for room service around 7 pm at night

room service is very good and fast

room service and daily room cleaning.

we loved the pool and room service. food was delicious!

we didn t use fitness or pool so can t comment on those

trolley to the casino,

convenient location for casino. clean and friendly staff

were attending an event at rivers casino and it was located a short walk away

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for less money

loved the room service pizza!

room service food

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very flaky remote was difficult and to have to use the same

the pool was nice. the room service was very nice and the front desk at check out was very nice.

parking was an issue

breakfast included, rooms were very clean, everyday room service. good value for money.

room service trying to barge in twice hours before checkout to clean the room to get it ready for

also not sure why room service shows up at 9 am or before

the gym was nonexistent because of the broken equipment

surprised with the breakfast

no room service at all

i don t like that i stayed another night and i didn t get room service nobody came to clean my room none of these nights

monday i scheduled for room service detail no one responded or cleaned

rotten furniture and no room service

no room service, bathrooms were absolutely disgusting, the entire floor smells like cigarettes and a

great room service

there were minor maintenance issues with the room and room service

you have to request room service.

room service opens door at 9 & wakes everyone up

no room service after first night