very comfortable beds, wonderful indoor pool, wonderful staff

indoor pool was great for the kids!

maybe a covered parking area for motorcycles

elevator was super slow. parking was bad.

breakfast was short on food so we ate in town.

50 plus tax, for checking in 1 1/2 hrs early, even though the room was ready

had to use my phone for wifi since there's was soooo slow

parking area

the breakfast was food.

there was a bad smell in the side parking lot.

room service didn t come clean our room until the 4th day of our stay even though we filled out a

very clean and up kept rooms. daily room service without request.

no room service

we called for room service for some tooth brushed and tooth paste and we were told that if we wanted some we wood

e elliptical) was only partially usable because it was so low

breakfast, something for everyone, even fresh fruit: strawberries and blueberries

it's equipped with kitchen and all kitchenware

excellent breakfast and really liked the room away from i-35

ample free parking - easy check in and check out process - friendly, helpful and professional staff - large,

the staff were very friendly and the gym facility was nice.

into the hotel then claimed you had to be 21 to stay at a hotel that serves alcohol at the bar on site in the hotel

inside pool, bar and food is available onsite and the price we got online was a super deal!

it was then that i noticed there as a bar in the lobby

the bar and barristas were both awsome

could have made a lot of money if the bar was open later

excellent breakfast

breakfast was great and their customer service was the best

breakfast items were diverse and tasty, great coffee

the lobby and breakfast room were immaculate and even smelled clean when to entered the

pool was small but just right for the kids who had the pool to themselves

didn t work, the only chair in room the seat was stained with god knows what, so called room service was a complete joke it was like order fast food

than that, this was a fantastic stay; we enjoyed the complimentary underground parking and the room service breakfast was fantastic, reasonably priced, with great choices

everything was very nice looking. indoor pool for my kids is a must!

everything was very nice looking. indoor pool for my kids is a must!

the pool and staff

the kids loved the pool

- while the pool is lovely (my kids love pools) the room is too cold for a pool room, so when you get out you’re shivering with

tside temps were 20s), breakfast spread had a good variety and was

grate for kids , no crazy balcony but still great view from big windows

nice sized kitchen with small stove, full-sized fridge and dishwasher

the hotel lobby and kitchen area were both very nice and clean and very roomy even with a big crowd

in bath tub and in kitchen sink

think the breakfast was probably the largest i have seen with quality items, kept fresh by the kitchen staff

floor in kitchen area was dirty and there was an odor

asking for a menu resulted in a long search to find one, the room service button didn't work and i was told the restaurant didn't deliver, but i also couldn't

hotel had it all: pool, restaurant, bar, gym, room service, etc

i ordered room service, the briskett, it was tough and chewie, tasted like old boiled

very clean. had room service and bar.

elevator was slow and room service breakfast was cold

our room was very basic, as per photos and description implied, clean, no daily room service, however i believe you could request it

dog friendly bar attached at lobby

pool was nice temperature and also ideal for kids too

decoration, pool, gym

the wifi took a while to connect. only used it for about an hour or so.

on the grounds of the hotel there were two restaurants, one of which served as room service, an excellent coffee shop and a few very nice boutiques

room service menu was limited

situated hotel, great room service, and very hip surroundings

never picked up my room service trays

i liked the room service from cafe no se

there was no room service available without ordering and going down to get it yourself

called down to room service to ask if they could bring me ketchup and cream cheese for my bagels and eggs nd she

ordered room service and it really didn't follow i said there were food allergies very well.

all amenities: pool, business center, room service, lobby bar/restaurant, workout room

beds and pillows, good food in restraunt and room service

only negative is the room service cook was a no show. i was looking forward to that!

the room service is an extra charge and if you don't put the

gorgeous place, amazing room service breakfast. i highly recommend.

no coffee maker in the room. no breakfast room service available mon-wed.

the lush plants, intimate paths, and small but inviting pool create a relaxed atmosphere that never feels forced or overdesigned

first, the pool was a little dirty

24 hr access to pool

car parking on site and excellent gym nearby which you can use as a

there were not enough chairs at the pool to accommodate people who wanted to lay out by it

pool was very quiet and relaxing to chill at

we were invited to use room service, but when we called we were told there was no one to take the order and had to order

my room was missing a few of the room service request indicators

food/room service is delicious

bills for meals had added on charges that were not explained. i did not have room service.

chairs were very uncomfortable and my room service meal was a bit disappointing, but those are not things that spoiled my stay by any

parking wasn't secure or clean, restaurant bar closed early no room service otherwise very good

location, room service menu

room service was pretty good

the room service was overpriced

i would like to have had room service

texting for room service was so convenient

very nice. good location. great room service.

they accommodated with late check out and room service came very promptly

covid protocols and each guest had to wear a mask in the hotel, customer service was great, room service food was good, location was scenic and good

the service, hospitality, timeliness of accommodations and room service, location to lady bird lake, etc

great place to stay with helpful staff, clean and comfortable rooms, and a good breakfast to begin each day on this pleasure trip

serving breakfast at 9:30am which is really early for people that stayed out to enjoy austin's nightlife

appreciate that they offered bar snacks at the hotel

off i-35, less expensive for an overnight stay, breakfast bar was well stocked and fresh

adults, 2 queen beds were narrow but compensated by a sofa bed, excellent breakfast, good airport shuttle

rst world problems

though we had issues with a the room service going into room unannounced

room service breakfast was

great customer service friendly staff all smiles room service was excellent

the marathon and needed a microwave to warm breakfast since i left before room service hours

wish room service included breakfast and early lunch hours and that the room had plate and silverware

delicious restaurant on site/room service

there was no room service during the day

room service food was gross

i asked for room service took 3 hours to get us room service

the shuttle bus to and from the airport worked well for us

shuttle service was most valuable

very clean, extremely nice staff, free breakfast.

met expectations. good night s rest, standard breakfast, and shuttle to the airport. all good.

shuttle available for quick trip to airport

with lake view it was great plenty of room with a small sofa and table chair view was stunning, room service excellent and maid service exceptional with turn down service

staff were very good, every one was polite from the check in,room service, spa staff and the cleaners

the pool is tiny, no room service after midnight, and very basic room which would be the equivalent of any westin/jw

9/20 and it was still underway 2)left room at 9, returned at 4, room not cleaned yet 3) relocated bar service was surprisingly slow 4) sunday brunch was absurdly slow this was a huge disappointment

patio bar overlooks the lake/river

room service was also excellent

cranes and banging sounds at 7 am on a saturday), and also didn t let us know both the pool and spa would be closed

hotel, very beautiful spaces, great staff, restaurants are delicious, the gym is amazing

my wife used the verbena spa and exclaimed it was one of the bet treatments she had ever had

gym, lobby and other spaces were super nice

mistakes on room service

in-room service meals were very good

the food from room service was excellent. the staff was very pleasant,helpful and professional.

room service was very expensive and it arrived an hour later pure rubbish

room service was slow

room service options are bad!!!!

room service food was a huge let down

other than that, everything else was great from checking in to room service

everything seemed good . maybe add more food and drinks for the room service .

further i'd like to add that the room service menu was rather disappointing

there was no information provided about room service

valet parking and i did not see a restaurant or room service

the room service left trash around the room

wished it had room service or a small bar area.

seemed like room service skipped our room- we had to go downstairs to get towels twice

the room service continental breakfast was extraordinarily good too

room service gifted us milk and cookies for our anniversary and valet wiped my car down

i would not order room service. it was too expensive and not so good.

room service good could have been better, sandwich was hard after waiting an hour for

room service was pricey but good

dropped into the spa and got a tour, considered the spa pass to enjoy the steam room, sauna and jacuzzi in the

breakfast in the gold lounge was excellent. omelette station was awesome.

the buffet breakfast, canapes, dessert bar in the lounge as well as free non alcoholic drinks and water was definitely worth the extra

we did enjoy the pool and hot tub out on the 7th roof during the afternoon which was really nice

the staff was wonderful! the breakfast was delish.

there was an ice bucket but no ice machine so you had to call room service anytime you wanted ice

there is a well stocked mini bar and the room service is open late

the room service for both dinner and brunch was superb

was absolutely amazing except i ordered room service breakfast

loved the robes and slippers and room service