i could not get over how beautifully designed this resort is, with an infinity pool, a second pool nearby, comfortable loungers, and a variety of loungers, beach beds, and

we watched wales jumping & breaching from our room & at breakfast

the stay included the best continental breakfast we've ever had with fresh fruit, yogurt/granola, toast and coffee

the second morning, we thought we were receiving the same for the continental breakfast, but we didn't receive the toast as we did the day before - no explanation

first day, the continental breakfast was great

the apartment had a/c in all the rooms and we had room service every day, which was really nice

the pool was incredibly relaxing, and the rooms were clean and felt like a home away from home

parking was safe and nearby

we liked the walk down to the waterfront and sitting outside our room or by the pool reading

wifi

the breakfast was excellent

breakfast buffet & staff excelled

i went to the restaurant for breakfast and was it raining and needed to sit inside

breakfast was delicious loved that they had a variety of food every day and the view was incredible

the buffet breakfast could be improved as much of the hot food was cold

no glasses, kitchenette, coffee pot, fitted sheets, or room service

it was strange that they said there was room service but really you were just ordering takeout from the restaurant across the street

everything no complaints fantastic location, clean, good room service and breakfast

swimming pool was a bit chilly, which i like but noticed that children would not go in it; not mine, as i

laundry was returned a day late

also, we booked one of the suites with a kitchenette and this was perfect for our travel style

availability and use of a common kitchen very helpful

wifi was excellent

the shared kitchen is new and very clean

cleanliness, no key ud83dudd11 needed, location, kitchen space

the app to communicate room service is glitchy

in was slow, parking lot is closed off to rooms, phones not answered at front desk and room service line busy despite empty restaurant

room service inexpensive and the chicken alfredo was excellent, huge portion!

i liked everything about this hotel quiet comfortable location comfortable beds clean great pool kind stuff amazing breakfast highly

beautiful pool spacious and clean spectacular gardening and grounds keeping

comfortable beds and living space, well equipped kitchen and a pool

kids having fun is the universal feel-good medicine

to fill up with holy week (semana santa) vacationers, and there were families enjoying the pool (+)lovely view of the waterfront. inviting pool. comfortable beds. (+) there was a nice pool also (-) pool was a bit dirty when we arrived (+) comfortable pool, satisfying breakfast, every room has a great view of the ocean, (-)for the pool to be skimmed more frequently and the coffee maker in the room needed some love (-)pool was too cold to enjoy. (+) comfortable beds and living space, well equipped kitchen and a pool

kitchen and bathrooms are a bit aged

condo was very sparse regarding kitchen utensils, there was no bottled/purified water, and there was no soap in the bathroom

roof bar is unique

the azotea bar is nice to see the sunset

views from the rooftop bar were amazing

is directly under the bar

bed was comfortable. hotel was stylish. rooftop bar was cool.

room service - inefficient, hard to reach and expensive

except room service, i really liked this place

staff was so friendly and helpful and the room service was amazing each day to come back to a clean room with new towels, etc

on my door and opened the door 1 sec later, not waiting for me to answer (at 5 pm, not when room service was due, we had not ordered or requested anything)

not enough toiletries, towels or bottled water and room service was slow.

wifi didn't reach to our room, room didn't got service the next day, we had to use same towels and

wifi not available in my room and breakfast is not a breakfast, music playing until 3am

wifi not available in my room and

there was plenty of hot water and free wifi right off the malecon and bus terminal

not get wifi on 3rd floor, moved to 2nd floor but had to stand in hallway to get any

when i was in the room almost neked some one of the room service came in

no information of highlights to see, no hours of restaurant upstairs or if room service

new water and room service are provided daily

breakfast and the restaurant was under construction so was not able to order room service

the rooftop restaurant and bar view is wonderful! friendly and helpful staff.

we ordered room service which was quick and the food was good

the location is excellent, right on the malecon. the rooms are spacious with a kitchenette.

the kids had their own room too

got a flat with two bedrooms, kitchen and dining area plus living room even if we were expecting only a room

no coffee machine in the kitchen ud83dude42

room service dishes would sit in the hallway covered in flies for a long time

the food was good. free breakfast was good. room service was a plus.

room service is very good and front desk does a great job

wi-fi was terrible, the heated pool wasn't very warm

quiet location, clean and comfortable room with awesome views, amazing complimentary room-service breakfast from nearly a full menu cooked by the restaurant, big pool right on the ocean,

room service plastic plates

there is currently no room service either

staff were terrific from front reception, maintenance, restaurant staff, parking attendant, and room service/cleaning ladies

no room service available

they did not offer room service and they were dead cockroaches all over our room

were a lot of flies around the pool area and breakfast area which was very annoying and indicated there must be something wrong on

infinite pool rooms food very well thought of a lot of details

the staff, including the concierge alfredo, and the restaurant staff and bartenders (oscar and others) were amazing

breakfast was included and they picked me up from the airport

i had lunch & breakfast - both were too salty. granola was stale.

great room service and staff

free shuttle to the airport

expensive though) the bed is really comfortable and the shower is big and lovely, plus they have parking space and there is a walmart close in case you want to do some shopping

we didn t like that you announce a bigger size pool than what it actually is.

very convenient airport hotel at a very reasonable price. decent restaurant. airport shuttle.

we even asked if they could order us a late night pizza one night (not on room service menu) and they were able to do that (-)a resort, it functions like a one-stop place for all your needs (beach, pools, room service, spa, bar, etc (-) the menu for the restaurants was so limited, room service was the same menu as the restaurant for lunch and dinner (-)were very understaffed and we had to wait a very long time for everything (at the restaurant, room service, at the bar etc (-)room service food was horrible and gave us bad stomach problems (-)cleaning of the room, no new towels, very slow room service, very slow service in the restaurant, very poor but expensive breakfast

of steps up and down to the pool

swimming-pool for kids

the resort contained onsite high end restaurants and a spa at reasonable prices so we didn't have to travel too far

a spa resort

had broken keys - wifi was too slow to use - hotel is too far from everything

staff was friendly, accommodating and professional - room service was delicious and fast - very nice

no room service and bellman

waiters running and trying to serve guest as best as they could while doing table service and room service at the same time

fault) - room service was a catastrophe

we had cows visiting us at the pool and had dolphins swimming near by during breakfast

hotel is perfect; it has a magnificent view, private beach is pretty quiet with a rather lovely pool

there is cow poop everywhere on the beach and the cows drink from pool so it’s extremely dirty

pool was very bad

pool and my jacuzzi can be cleaner and balcony’s glass and windows can be cleaned better