hind massive gates)

they have their own secure parking yard

very central position in town. room a decent size and clean. plenty of free nearby parking.

no hotel parking, only public one on the street.

good stuff, free private parking.

would like to return when spa reopens

rooms are good, and comfortable. wifi is decent.

no personel bar in the fridge

the spa was small but good

the spa in the hotel was very good, the only downside being it didn t open until 6pm

room service

absolutely no information in the room and no room service

was feeling a little unwell for my restaurant dinner one evening so ordered room service

there are no restrictions in place on where the children can swim and the hotel has a kids club (although

hotel was situated in the spa complex

we had early check in and guy from reception helped a lot , even with poor knowledge of english

great bar & restaurant

spent 2 nights in this lovely hotel and had a superior room with a gigantic spa bath

bar / restarurant / cafe / breakfast also offered gluten & lactose free bread which as always

a comfortable place to stay, free parking, very good restaurant and coffee /tapas bar too

spa bath needed a slip mat in for people who used the shower

spa pool indoors and was much

there is a great bar and restaurant on site too

the hotel's own pool is only open for the summer months.

lack of the spa was an upset, especially since i'd checked it's open days on booking

convenient room, clean bathroom, good location, fast wifi

wifi is not very good

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk away and there we had the best tapas of our two week trip

wifi not always available in room - but always available in lobby and public areas

room service no minibar fridge empate only water bottles also room does not look like what you pay

room service very reasonable cost

we had room service we were too tiered to go out they did not get the salad right wrong type of lettuce no

no room service on saturday between 5 and 8.30pm

would have liked to have had dinner in the hotel...but apart from room service not available

excellent location, wonderful staff and a very fairly priced bar and restaurant.

quiet and near some nice bars and restaurants

comfortable bed, jacuzzi bath, breakfast, gym

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

location with taxi rank outside lovely bar and art gallery on the ground floor and they have a gym for

room service available despite the information booklets stating that is was supposed to be open

even room service is great and is available by 11pm

unavailability of 24 room service or restaurant or cafeteria; water and coffee supply was short.

try to call room service or front desk and you have to wait minimum 40 minutes for a response

that was allowed even if it entered other guests rooms, they said yes ud83eudd23 we wanted to get room service from the restaurant but they were too busy and recommended us to go get food in

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is lovely and very good value for money

sushi on the menu for room service does not rock my boat

range green); noise outside the window - bar open until

times; colors of furniture and walls like in a prison

restaurant including the bar closed at four in the afternoon

there was no facility to get a drink or room service after 11pm.

in room was not working properly, the bar was closed at 11pm and cou ld not use room service, wi-fi was very poor, receptionist in the afternoon was not very helpful but the night

fabulous room service menu

was a little bit tight and room service when ordering food was a little overpriced with additional 3 per item on the menu

unavailablity of 24 room service. unavailabilty if free parking.

room service was a disaster, as the restaurant staff were up to their eyes with people coming in

parking is good value, room service, the restaurant and breakfast are all good with lots of options and at a sensible

also room service worked flawlessly

friendly staff, prices per room, room service excellent and affordable prices and restaurant with the

room service

llowish))in the room for 3 person and the sheets weren't with

we arrive we couldn't find parking and they only let 2 towels

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door to hotel,i had established that there was not

friendly staff, nice people, clean room, good parking

central location, parking ok. room was clean

the tapas in the bar was great and cheap

dining room service with carmen was really friendly

old hotel in amazing spa complex

the breakfast was delicious, typical of a three-star hotel

speak very little english so google translate is a must no sign posts explaining where spa / restaurant etc was bed very uncomfortable bright lights outside our bedroom window kept us

i prefer a cooked breakfast

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

poor breakfast

seimming pool

breakfast in the hotel was normal continental, bread, cheese, ham, fruit, orange juice & tea/coffee

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa

excellent pool areas. good food at very reasonable prices. staff were great

and bathing facilities were excellent being very clean with lots of additional spa details for example pulsating water jets, jacuzzi bubbles, and relaxation areas

half outside warm pool was fantastic, loved it with the kids.

the spa facilities were fantastic.

hot spa at 36 degree c relaxed atmosphere excellent menus in restaurants

friendly staff,good bar downstairs

bar serves good food

it has a good bar and restaurant downstairs with friendly staff

great bar and restaurant next door serving ice cold beer and excellent steaks

enjoyed tapas meal at the bar in the evening

we had selected kitchen facilities in our search but didn't appreciate this did not apply to the suite selected but

had the apartment and the kitchen was well stocked with the essentials to make dinners in the evenings

limited - drove to mula and didn't really like the feel of the town - ended up eating road side bar in el nino

lovely fresh produce for breakfast and a brilliant pool overlooking the mountains

it would have been better with tea/coffee maker as the hotel had no bar or cafe to buy any drinks although the owner did make us one when we found her