lovely pool, grounds and facilities and welcoming friendly staff

we couldn t connect to wifi the whole time

the hotel provided outstanding wifi which enabled me to do my remote work from home job

wifi signal dropped occasionally

coffe mashine in the room kitchen didn t work

room service didn't come every day

room service is not bad but can improve it took to long

our dinner was $400 and room service for a burger, kids pizza and slice of key lime was $100

upscale restaurant, room service was 30 minutes late even though ordered the night before and order was

there was no room service available for food or late night snacks

location, pool, cleanliness, bbq and kayaks to use, beach, coffee/foodtrucks, everything

we had a full kitchen it would have been nice to have some sort of food service available

could use more parking. not so stringent on the parking decals.

the reception all the way to pool bar staff were amazing and friendly

parking could have been a little better, but still wasn't bad

parking is on site and a great breakfast buffet is offered

functional wifi reasonably fast most of the time

amazing, from offering is paddle boards and kayaks, to letting us select what we would like for breakfast brought to our room in the a

i loved our patio and outdoor shower and the lush garden walkway to the sandy island where the pool and bar were

the view was stunning. great breakfast, nice and light. staff were great, so helpful!

decent gym nice room not an adult only facility, more like dineyworld

the room was very clean with very good room service

morning we didn't want room service and they try to get in even if we yelled couple of times that we don't want to be

room service cleaned but i could not tolerate the odor from the chemical they used aka pine sol /

room service everyday was nice

was super friendly and checked in daily if we needed room service or linens

since room service isn't coming each day

when the room service came they did not give us any clean towels or change our sheets when i even took the

also room service came at 9am to clean our room

they texted me shorty after arriving and i told them there was a hurt bird in the pool

was nice waited long time to have are room ready after sending them messages we were looking for early check in waited 4 hours from arrival time to room was available on anniversary not a great

limited access to food - no breakfast available and hours of room service are short, so i should have planned 'self catering'

did not serve room service

didn t love that you have to call to order room service or bar service for delivery

have been nice to have room service or more of a restaurant open

room service no room cleaning service

room service was very late (4pm?) and they didn t even come one day. (+) the hotel in general is very clean, as is the room service, which is very good (+)liked having option to have restaurant and for a fee they d do room service, on days we were tired and didn t want to do out (-)no room service but wasn t a big deal to have to go down to the bistro. (-)need easier access to the water and no room service (-)was a mix up with our room service order (+) great rooms and nice room service (-)of room service was difficult

paying for the parking

the pool

kids loved the pool

location and pool, pool bar and gym

had to ask at front desk for room service after three nights stay that was promised at check in, no fresh towels ran out of

staff at the front desk was very pleasant and was very apologetic for the room service mishap.

room service was practically unobtainable

very disappointed to discover there is no room service

no porter, no room service, bland hotel, little pool

told we couldn t have room service as the kitchen was too busy

was no room service

room service was served in plastic

staff for the number of guests, no room service 24/7, onsite kitchen closes well before 9:30 pm, all glasses on site are made of non

the service, very slow and didn t clean the room after we ask for the room service come later