location was convenient, food was adequate, wifi was superb, room was clean.

that was a bit frustrating for the kids to be required to sit out of the pool for so long each hour, even

great location for either business or tourists, free parking, helpful and friendly staff.

free breakfast, free and safe parking, conveniently located

room was clean. breakfast as expected.

no room service due to covid but when requested fresh towels they brought them up

we did not eat int the restaurant, but did get room service.

room service wasnt available. not enough staff to cover. we had to walk 1 mile for refreshments.

some form of room service during the night hours

room service was wonderful, beds extra comfortable, all what it is contain in the room its brand

the room service staff were excellent.

room service was

room service or dining room to get coffee or snacks available

i asked for an extra blanket and pillows and room service never brought them.

house keeping service, breakfast, room service options, restaurant

deserve them for the comfort and the service provided by its dedicated staff (concierge and room service) (-)clean and room service is poor (-) the rooms were dirty and there was a cigarette butt in our room even after room service

breakfast was not suitable for me eventhough many people were eating and having fun

bed, staff, cleanliness, breakfast, parking lot

it s easy parking access and great area to find any food you want.

much noise out side my room is located next to the laundry room i think someone trying to open my

room service breakfast was prompt and good, as was the buffet breakfast for our large convention

breakfast in room service was hot and delicious

i loved the balcony room service was efficient

one would answer the phone for room service

the room service was prompt and my french toast was delicious

like that it had room service , beautiful view on the six floor, restaurant on site was a plus, everything you need

we were there during covid so we missed having room service, but it was nice to be there when it wasn t crowded

location room service

we tried to borrow wine glasses from room service / the bar but there were no wine glasses to be found

didn't have room service or dinner

there is no room service

only thing we were surprised with was i guess it was room service if we didn't have the security latch on the door they would have came right in before

the pricing was unexpected for room service the bed was nice

ordered a salad with oil and vinegar from room service

were several amenities not working or suspended when i stayed, particularly no microwave, no room service, and no pool

room, location, room service.

the pool had an attendant/lifeguard on duty during the hours the pool was open

love that there s a kitchenette, dining, and sitting areas

i like that it included breakfast, the cleanliness and friendly staff.

the free breakfast was great and the pool and jacuzzi were both great

a little better in room service. (replacing glasses, coffee, etc) (-)no room service (-)no room service. food in restaurant was not very good. (-)no daily room service. breakfast was okay but, not like pre-covid. (-)think it's about time there is room service again, making beds, changing towels, etc (-)room service needs improvement. cleanliness!!! (-)no opportunity to open windows in the room, air condition/ noisy fan could not be turned off no room (-) should be for free i asked for room service and the hotel site wasn't working, they told me i had to go to the reception to see (+)no breakfast. no room service. air condition noise. (-)hotel itself does not have room service or fully functional restaurant which is not very clear/obvious

we could hear kids screaming and running around all night

no plates, cups, or utensils in the kitchenette

gym available fitness area good

hotel doesn't have good breakfast options and the wifi is not unlimited.

bed was amazing!! the room service was delicious!!!!

room service was top notch and so was the fitness center and spa

room service was on time with my breakfast and it was delicious

the tv size and room service was amazing

we ordered room service, it was prompt and delicious

unexperienced front desk lady, poor customer and room service.

room service available if preferred

front desk lady is mean and very new to her job, she didn't send room service to our room and she couldn't even extend our room and all she could say was,

didn t have any breakfast

we absolutely loved having breakfast at the panera in the morning

breakfast was over too early and there was no room service

excellent room service, clean rooms, spacious, wonderful breakfast, and coffee is there all the time

wish room service pass more frequently they didn t clean our room during our stay, however they passed

room service only every day

comfortable rooms, welcoming lobby, great gym

the restaurant and room service could have had a more extensive menu.

room service

was friendly and courteous; even down to the gentleman who delivered my room service to me

room service food was of a very good standard

scheduling of room service

got room service when needed

also, no bar service, no bellboys, no room service

no breakfast, no bar service, no bellboys, no room service

less by special request)

in addition, the room service was fast and efficient

room is perfect, the cleaning was very good, the fitness room was perfectly, for 26 dollar for person you got very good

the views, the bar in the lobby, and the decor are fabulous

room service was excellent

food at room service was expensive

the room service was great the wings was so good and staff was freindly

asked for a wine opener and was told to contact room service i contacted room service they sent me somewhere else i was a

spacious rooms, well equipped restaurants and room service

the room service fee is a rip off

room service orders were wrong both times i ordered

room service/food no microwave in room staff was rude when i called to ask about the shuttle

room service was delicious and smooth check

room service and housekeeping have both been reduced or removed altogether while hotels continue to

room service was excellent. ambrehah was superb innher extra service !!

room service food was poor quality

room service/restaurant sucked,they didn't provide me with no condiments to go with my breakfast

room service was prompt

the room service need more follow-up

and ceiling coming off, no thick curtains in the room, no room service, housekeeping once in 5 days

long time for room service and not enough shuttles to airport at critical time

of all, the room and bathroom were very dirty, and there was no room service

the room service was very good

king room everything was just perect, soundproofing, heater, water pressure, free good internet, room service, bar, gym and store at the reception

no room service ....

room service

staff was not friendly and room service was very rude.

room service

loved the bar being on site, restaurant also

bar service - the crab cakes were fantastic

staff also at the breakfast buffet were attentive

breakfast was like non other

gym area is really good with almost all required equipment for a good workout

the waitress at the bar had no idea what she was doing, no parking, people were very rude

the room service. it was slow and the one breakfast i ordered was well overcooked and cold.

i would prefer more vegetarian options in the restaurant menu as well as there room service menu

room did not have a mini bar and no room service

room service was not available, probably due to covid-19 restrictions

room service was not too expensive so that was nice

no valet and no room service.

room service food was good

room service hired more staff please

my sister friend and i did not have an opportunity to order room service nor visit the hotel restaurants, but the parking was commendable

could not access internet and not really a great room service menu

they did not have all day room service.

room service was fast

room service was totally screwed up

the only thing was their was no room service to change my sheets daily.

limited choices for room service

the bed was soft, the bathroom was gorgeous, staff are more than friendly and the room service is great

the bed, helpfulness of all the staff, the room service

i think breakfast was way too expensive.

paid a package that includes breakfast

rooftop bar is open at 4pm

roof top bar and piano bar. rooms were very nice as well.

by default, room service is once every 3 days, which didn't bother me because i was out all day and just came

everything the staff was amazing , room service was so friendly and nice

think room service isn t very nice, maybe it s busy in cherry blossoms season

the saltwater pool and the room service.

mergency soda, cookies whatever) & room service ended at 10pm

no on- site shop

the restaurant was closed for 4 days without notice. we didn t get room service nor cleaning.

no room service before 7:30 am so no food for me

room service was not available all days of the week.

the staff was amazing and the room service could not be better

well i almost cant hear throw it during the second night i called the reception i asked about the room service during that call the line has died but the staff

rude when attempting to order a dessert from room service

if you wanted ice for the room you had to call room service

no room service provided on weekends

the staff very friendly. very helpful. room service was great. location is great!

room service not available

food in restaurant and room service are high quality

also, room service on first night took about 20 minutes longer than advertised in hotel at 15% occupancy

pool, location, staff, room. this is one of the nicest properties i have stayed at.

breakfast was very good and well served it was balanced and tasty.

perfect location and great gym and spa

exceptional room service

staff member we encountered from front desk, to doorman, to room service was friendly, knowledgeable, and professional

room service was amazing aswell

price of the room service food

24/7 concierge, room service, garage parking, highly trained staff with personalized attention

be mindful of no room service and breakfast offering

bar area very quaint

air con is a bit noisy gym small but we never had a problem

it s clean and cosy. it has a laundry room.

laundry in basement

food available yet - not even room service

the suite was huge and room service very prompt

would have liked more meals available at room service

room service was extremely good

ordered room service one night and the food was delicious

72 - and you have to pick it up in person - no room service

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

no room service

no full restaurant, and limited bistro hours(three). a bar in the evening would be enjoyable (+) a snack bar counter with bar (-) the bar was not open in the evening time which would have nice but understandable with everything going (-)better breakfast bar with longer hours. (+) bar opens late and closed early (-)bathroom tub area needed repairs. food bar doens t open until 6 am for breakfast. (+) no bar, no restaurant, no pool, no shopping, i had to ask to have my room cleaned

the cost of the room with no amenities was the worst there wasn't anything to do there not even a gym

room service, the customer service, the food, comfort of the bed was all great

it was nice to have room service from the bistronand food was good

accommodations -- especially awesome food we ordered for room service

included options, no such options, the price is not $10 per person per nigh, they do not provide room service

the room service was quick and tasted good.

the restaurant on site was closed and there was no room service

room service was no service - a delivery in a bag with plastic forks and knives

basic rooms, limited room service and food delivered in paper bags. dim lighting

there is no room service, no restaurants nothing

no free wifi in the rooms. confusing information about how to get room service

i then called room service - no answer

room service was great

daily room service, friendly staff and good location to subway and circulators, good neighborhood, good

very expensive room service breakfast

no knowledgeable concierge, inattentive doorstaff, terrible room service

room service is great

was amazing from the valet to check in dinner at the blue duck room service totally awesome ecperience i am a travel agent and i love this hotel perfect for a

room service was excellent.

they advertised having spa services but they didn t have any.

room/suite, very clean, nice swimming pool and fitness area with day light, nice

the room service was really good

room service

the customer service, cleanliness, historic atmosphere, fast room service, and no waiting for a cab

room service food great and wuickly delivered

was charged a breakfast fee

delicious and nice variety. great room service.

room service

and you don't have coffee and tea makers inside the room and when we asked for 2 tea bags room service wanted to charge for the same which was shocking

the room service staff and people we encountered in the hotel were great.

dat i had to call room service to get a slipper

a microwave, softer towels, individual robes for each guest, working room phone, ironing board, room service, the toilet to flush well and a bell boy

wanted a bottle of water and room service called us at 11:30pm and asked us if we still wanted the water

the bed was extremely comfortable. room service was very prompt.

my only minor complaint is that you cannot get a snack in the evening only room service.

they didn't have bathrobes. no room service due to covid

i had to ask multiple times to get them changed and both times i left out to give room service safety distance to change my sheets

it was impossible to get room service. the cleaning staff threw away my contacts.

they did it but i felt i should not of had to ask for room service

wish room service cleaned the room earlier.

that they had ev chargers in their garage

chef geoff's was amazing. staff was very nice and accommodating. room service was great.

limited had limited hours - no breakfast on weekends until after 12 difficult to access room

no all day room service

had a room service and noticed missing stuffs like colognes in our room .

helpful attentive staff. no room service for breakfast. restaurant opened at the check out time.

the room & bugs ?& room service awful.

there were no reusable cutlery or plates despite unavailability of room service so we had to keep going to the front desk to get disposable items

also i was charged on my card during the trip, room service, bar, parking, etc

room service pizza $22 for a flash cooked frozen pizza

the location breakfast room service was great

room service but understandable because of covid

no room service

front desk and room service were helpful and courteous

it would have been nice to have socially distant room service or pick up for those who needed dinner

green juice available on the room service menu

the room service burger was not as good as at the bar

room service lunch/dinner was just

should have better room service, shop, or a bar that open given size of hotel

basic breakfast. room service.

limeted room service

room service was super fast, and food was good

re hungry when we arrived at 22:30), no natural

had to switch it off, shower water not going out, no water available in the room, no room service

we also got charged room service for someone else's order

hilton seems to have used the covid-19 pandemic as an excuse to stop essential services such as room service