superior room service they come by room 5 days a week

laundry is expensive, kitchen is small, the whole place is old

good coin-laundry

they even have a laundry for $2

miriam was especially kind helping me with the on-site laundry facilities

the room was large, clean, quiet, well appointed, and there was a kitchen downstairs where you could make coffee and even cook if needed

i liked that it was close to downtown. there was also a kitchen for guests to share. fair price.

external kitchen area.

the concept of having kitchen appliances downstairs also improved very much the experience

ordered room service for breakfast (restaurant the downtowner) an hour and half before checkout (+)hotel decor, spaciousness, yummy food and prompt room service staff! (+) room service and downstairs restaurants are great dining options (-)room service staff (-)coffee or room service proved to be impossible and the towels were hard (-)was disappointed that the hotel restaurant had changed to room service only but that didn t effect the quality of the food (-)would be an insult to the restaurant, it would be nice to be able to refrigerate restaurant or room service leftovers (-) our phones didn't work and we had a hard time ordering room service (-)room service was horrendous and shower never really for hot. (-)didn't seem to have room service. the price seems high considering mid-week and amenities.

friendly staff nice gym

brownie dessert was frozen solid-kids couldn t eat it

stayed for our anniversary evening, at home i have dogs that bark and kids that cry

the pool! it needs an update and the variety of drinks available.

room service, breakfast did not arrive on time before our clock out, waited 1

usually order room service for breakfast

room service took my towels and did not replace them

reasonable prices for room service

we wish the pool was bigger but that s just our preference!

st like we wanted ud83dude04)

there was room service but there was no notice that there

the front desk also went out of their way to help me by bringing me a room service menu and helping me with my many questions

room service didn't bother us once

the main reason we chose this hotel was the view from the top floor and the in house spa

most of all, i wish they had told me at check in that my room service will be deliver to me in a to go bag or remind me again when i order it

the room service food was okay. a little cold by the time it reached out room.

room service was dropped off at door in a sack- no person there

we ordered room service and the food was absolutely delicious

getting a hold of room service

start with, i reserved 2 rooms , when the other party couldn t come ; i began the cancel room service; through booking cancel number

i asked to have room service make up my room

room service never came by the second day

hard to get a hold of someone to order room service from restaurant

room service was slacking

such as room service, tooth brush, food convince

room service, food was great.

no room service or bar

my ribeye from room service was definitely not medium rare, closer to well done

, you can get room service to your room, but like the casino

room service knocked two hours early

was no room service for the last four days i stayed there, the staff are very short fused and don't help

she is an asset to your business:) room service was nice n helpful

it s was a bad experience for my kids

we love the bar and mexican restaurant on the property

you can't order food from room service and bill it to a credit card

for the price i paid to stay the room service was horrible

running kicking doors, knocking on doors claiming to be room service, playing in elevator, going from one floor to another running parents drinking and not

i didn t know that we need to call for room service to clean the room :

also the room service did not place towels in the bathroom, again i had to call the front desk to get it

no room service which i was kinda hoping for and our air conditioning in our room wasnt working well

cleanliness, staff was friendly. lobby was nice to lounge in. pool was perfect!

and got me late check out

she helped get us a free shuttle to dinner as well as to the airport

chairs & tables outside by the pool need to be cleaned better

breakfast was exceptional

we slept in and had breakfast the next morning and all of the food was delish, hot and fresh

breakfast was not appealing

did not eat the breakfast, but the room was clean, the facility was safe, and it was an easy check in and check out

breakfast is so good

while a few employees are exceptional, others, particularly room service are completely unprofessional and subpar

not like room service that padded the bill and did not give us the correct order and then woke us 1-1/2

i asked for room service and never received it

hotel again, she was unprofessional, sarcastic, she give us the worst room she could next to the laundry, i am really

clean hotel, great location and good breakfast

the only thing was that one day we got no room service

times room service did not replenish all the stuff in the room

was there for 3 days never got room service once until we asked multiple

the breakfast great! and staff is always so accommodating and friendly

room, good location, nice staff, nice shuttle to and from the airport

staff was very friendly, breakfast had a nice variety

it showed free breakfast online

bed was super comfy, adequate parking. good size room

good around a few restaurants, walmart, gas station, so bad cus the covid is not was serving breakfast, but for the rest was good

breakfast, no hair dryer, the microwave oven didn't work and the security lock on the door was

enjoyed the biscuits and gravy at breakfast

i also used the shuttle to the airport and thought the driver was extremely nice and helpful

reasonable choice at breakfast

liked breakfast bar, waffles

the shuttle service was wonderful and the location was

pool full service room service room upgrades lower prices on nights stays specials for couples

room smells, the light fixture was falling off the wall i ordered room service and was given spoiled pineapple

no room service for my 3 night stay

no issues with our room service at breakfast was good

in no information was given to us, i had to ask for the information was never told about no daily room service or breakfast location

very good room service

ont desk, housekeeping and room service) were all fantastic

room service

room service kinda high

room service was also very reasonably priced and the food was good

asked for room service to cleamn up

did not receive room service at all

we had no room service for four days

i was there for a week and the room service did not come once...

the floors were black and disgusting, seems room service never sweeps or mops