place right at the beach , beautiful quiet place , the beach was stunning, also nice pool with warm water , the staff was nice especially the lady in the restaurant

loved the infinity pool and the terrace area

great location, beautiful beach, good wifi, easy to find, easy parking.

parking was also on premises and could easily walk around the little beach neighborhood of punta

great location, beautiful beach, good wifi, easy to find, easy parking.

and your feet at the sand beach, great coffee and a boat ride around the cost, lovely sand bar in a clear ocean water

everything was ok, the room was really spacious, nice breakfast, close to cayo arena.

lack of pressure in the shower. no hot water. wifi was really slow and unstable.

the parking lot need to be paved and leveled.

the hotel also has parking for cars and motorcycles another great perk and the beautiful la ensenada beach is

the free breakfast the next day is brought out - we were brought pancakes, scrambled eggs, a fruit tray and

the bar area, while small is adequate

the pool is located next to the bar and restaurants, giving you the possibility to eat with view on the pool and the beach and the

t pricey)

i loved this place, the food, the pool and the beach

wifi was spotty

breakfast is basic eggs, salami, platines and toast

mr roberto and the staff was really nice and very helpful the breakfast was really good also the pool was very clean i have a great time

breakfast was great, service was outstanding and location gave great views for the surrounding

restaurant was closed, except for breakfast.

the swimming pool needs a new step also a few loungers by pool would be nice

my room was very basic, no tv, no wifi, no phone etc

great bar and restaurant by the

breakfast is excellent, the staff is very helpful and friendly (perla,patricia)were very nice to us (+) the breakfast in the morning which was included with the stay was plenty and delicious (+)'dominican breakfast is excellent, the staff are super helpful and the whole area is beautiful and tranquil (+) the included breakfast is tasty, and the restaurant has areas for lounging as well (+)very good breakfast. nice view. great service. (+)very convenient. just what we needed a clean bed to sleep, a/c and a breakfast in the morning (+)breakfast good location of hotel good. surrounding areas left much to be desired (+)breakfast was great, people are fantastic. (+)breakfast was good - several choices. it was very peaceful and relaxing... a great get away.

also tried calling front desk from my room but the phone didn t work, i was looking to get room service which is something i m not aware of the hotel offers because my welcome check in

and i did not get water i had to walk to the sports bar myself because they said they had no room service after 8 pm but there s a flyer on the table that says 24 hour room service false

beautiful beach, good food, amazing people! room service on point! 10/10

breakfast had a wide variety of options and choice for coffee like cappuccino was great

the breakfast location was good.

the hotel staff provides the worst hospitality and customer service experience. no room service

location. the beach and pools were excellent.

they wouldn t let me buy a golf cart because it was for vip only - we tried to go to a showing that was at 9:30 but was denied

lack of wine availability. no late night bar options.

breakfast was ok

, all the staff was cool , you just kinda need the shuttle to move around , if you could afford a golf cart , get one

room was very close to the pool and italian restaurant

virtually never watched them but there

the vip pool bar was great

we had four private bedrooms with a king-sized bed in each, two verandas with views of the pool, mini-kitchens, living rooms with flat panel tvs

i requested for towels when i first arrived and room service came to bring the towels and i asked them to hold on since i was undressed and the

the personnel was friendly and helpful the room service was good, towels and bed sheets clean.

room service shower was clogged and they never fixed it and towels were not available till 4pm

the roches in the room smelled like a closed room service was horrible

oh and a casino if you like gambling but nothing more

the hot water was great. the pool was clean. air conditioning in bedrooms worked well.

we enjoyed the pool and the great customer service.

there was no umbrellas for shade at the pool

they can make it a little more fun by providing more entertainment at the pool like music

hot tub wasn't working at the pool

loved that the bar lounge was right down

was very helpful the rooms were basic, working air conditioning, hot water and average mattress parking spot available inside the facility they offer free

parking spots are a bit complicated, even though the hotel has its own, after the car was parked,

laundry service

location, parking, terrace, cosy room

air conditioning , parking , tv , hot water refrigerator, nice old buildongs morning coffe

the location was nice. on the rooftop is a pool and you can play billiard. the rooms were ok.

i loved the azulejos and the terrace on the rooftop with a small (but very warm) pool

pool tables and jacuzzi

the place offers a rooftop terrace with a tiny pool: you can cool down after a long walk or simply drink some rum in the evening

other guests using the pool table in the common area were very loud and inconsiderate until 2am

there s a rooftop bar as well and the location is just what i needed, everything was walkable

bar restaurant on the last floor

location, staff superbly couteous, and room service fast and savory food

the price for the mini bar snacks were a little expensive but everything else was fine

nothing! i liked all, the casino i never went in, so i could not tell.

breakfast, all around wifi and parking, great helpful staff and customer service overall, nearby everything such as

the spacious room and free breakfast

good wifi and airco

wifi

aircon, clean, parking space, wifi.

wifi didnt work in my room

the bar served well-crafted drinks that were just as impressive as the meals

very complete breakfast with many options

good location near of downtown, you can walk to main avenue, good breakfast

- very helpful staff. - refreshing pool. - good breakfast - 10min walk to the beach.

it has small tv, old closets and breakfast could be better, but it is a work in progress and i will

delicious made to order dominican breakfast

food for room service was delicious

only negative thing i have to say about the hotel is the room service food is not good at all

everything from front desk to room service staff and food excellent experience

the comfort stay, the food was great ,very clean facility, and the pool my favorite

great hotel in the heart of santiago. restaurant, pool and staff are all excellent!

cafeteria room service was excellent

have a low end night club on the parking lot right under the room, until 5 am people talking loud music car horns and even a fight

location and pool

the casino was closed down

the wifi is touch and go depending on what side of the hall your rooms ate

7th floor allows you to overlook the city while working out in the gym, lounging at the swimming pool, dining in the restauraunt, or partying in the rooftop on the 8th floor

pool bar closed until 5pm

rooms, pool, gym, smoke lounge, and tower testaurants with views to the monument

pool area very welcoming

is decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and restaurant

decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and restaurant

the room was very nice. and the pool

hot water no water pressure no room service

i did like the pool, drinks and room service

had to work and ordered room service to be told they were closed, but weren't

supposed to be an “all inclusive resort” but they charge you for the food you order by the room service, and not all restaurants are included, you have to pay at the pizza and hamburger

for the safe and room service

beach and pool were very close

decent fitness room

pool didn t seem used and there was a water park area that looked like it hadn t been used for

quiet and relaxing. the breakfast is great!

wifi in some areas and a little toasty in the main restraunt

fully equipped with kitchen, fridge and best of all air conditioner also hot water

once you get over the slow service especially from the kitchen

room service and wifi included, the entertainment staff were great and kept the mood up

- the food was delicious and the drinks were good - loved the room service - the beach is very nice and they offered some beach activities

the dominican breakfast from room service was delicious

24 hour room service stop at 11pm so to me that wasn't 24hrs

major- the food selections for room service were blah

the pool area is very nice and something different

the ambience, beach, pool and location

access to the beach, the staff, close to golf course and easy to get to from main road

windy from about midday in this season, good for kite surfing a bit less for relaxing but pool area is very nice

beautiful pool and jacuzzi overlooking beach

breakfast ended a bit early and was not offered when we missed it.

cold coffee, breakfast not up to my expectations.

also, the free breakfast in the restaurant was quite good

breakfast wasn't good

didn't have oat meal in the breakfast menu

excellent service, nice staff, nice breakfast and outstanding view.

breakfast on the balcony is a beautiful experience

the breakfast was excellent! the quality of the food was great!

a+++ will recommend and will defiantly be back. loved the free breakfast included .

breakfast at the restaurant was excellent

excellent breakfast, parking free, great location, room service, friendly staff.

the variation of food at the breakfast. more different fruits and cheese will be good.

need a best breakfast

breakfast and dinners were great

excellent breakfast, parking free, great location, room service, friendly staff.